Operations Release Manager Resume

SUMMARY:

My interest is in working with new and leading edge technologies, including web design/development, e - commerce & business process workflow, remote access communications, IP telephony, multimedia applications, palm devices, etc.

TECHNICAL SKILLS:

SKILLS: MS IIS through ver. 6.0Peoplesoft Web/App server mgmt MS .Net app mgmtFrontPage 2003 Web Creator MS Sharepoint Portal 2007Adobe Dreamweaver/Flash MX Creator MS Server 2003/2000/WinXP/Vista.NET Framework MS Active Directory ExperienceServer File replication software MS OfficeMS Visual Studio Team System

WORK EXPERIENCE:

Confidential

Operations Release Manager

Responsibilities:

Release Manager for It operations groups. Helped Operations groups manage changes to the test and production environments. Facilitated releases of major changes and as well as setting guidelines for making minor changes during specific change windows. Created communication channels and helped facilitate communication of major changes to all necessary affected parties within the company.

Confidential

Websphere Release Manager

Responsibilities:

As a Websphere release coordinator, we supervised all changes to the Release Environments and Production Environment. Each week, between 500 & 1500 individual change s to both Customer Rep portal and Confidential .com were made. All of those changes we committed to a release date and managed through the release environments and into Production. These changes included minor content changes all the up to Major projects that introduced new extensive new functionality to the customer. During this process, I created a Change Advisory Board that met daily and consisted of Executive management from major areas of IT.
This board meets to review changes that either did not follow the release process or are found late and need to be pushed to the release environments or fixed in production. The Board assesses the risk of making the change versus the business/technical need for having the change made. It was originally setup as temporary fix to problems with the release process, but was found to be so productive that it continues every day.

Confidential

Applications Engineer

Responsibilities:

Manage the release of the development projects into the test and production environments. Work with the development teams to make sure that the architecture of a development project fits into the production environment. Coordinates testing within the project and creates and manages test environments. Coordinates with Operations to make sure project is ready for production and coordinates deployment. Also the lead administrator on the Microsoft Visual Studio Team Foundation server system.
Managed and maintained an operational applications environment. These applications are mostly web-based apps as well as some client/server apps. As part of a team, we manage over a hundred applications. These include budget, forecast, accounting, Peoplesoft financials, Peoplesoft human resources, and Peoplesoft portal applications. We are focused now on Sharepoint Portal architecture and Biztalk 2006 workflow, as we run a corporate portal that supports thirty-thousand employees. I have been instrumental in installing, configuring and running the corporate portal. We also manage platforms that hold over twelve hundred radio/TV/entertainment external facing websites. Both internally and externally facing applications are part of the scope. Load balancing of these applications was part of the operational management. An almost entirely Microsoft shop, we also manage Linux and Unix apps. We deal with mostly windows 2000/2003 servers on both Dell and HP rack mount servers. As the applications team, we are tasked with coordinating all aspects of the application with the other teams, such as database, WAN/LAN, messaging/directory services and server operations. We must know how all aspects of the application work to efficiently coordinate application management.

Confidential, San Antonio

Technical Writer

Responsibilities:

Writing and maintaining technical documentation of company-developed and patented software and hardware for remote access in voice, data and IP telephony. Write user guides, installation guides and guides for users and system administrators. Gathered all necessary information for manuals, produced a number of working drafts and edited all documentation for final production and inclusion in software. Also produced a number of RFPs by gathering all necessary criteria for specific proposal guidelines. Used Robohelp to create help files for company written software.

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