SUMMARY:

• I am a Confidential of 8 years, I still believe in a hard work ethic and we didn’t go home until the job was done period.
• I have had the unique ability to be able to learn things in a linear manner, from pipe tracing firefighting systems and shipboard flow piping systems to understanding and troubleshooting Network Server Systems and LAN Networks to Signal Tracing in Satellite and Cable Home Networks.
• I’m a trainer in all these concepts and taking verbiage from technical to laymen terminology is one of my strengths.
• I have managed teams from 5 to 25 personnel, and instructing classes on different rules and functions of operations.

PROFESSIONAL EXPERIENCE:

Confidential, South Lebanon,Ohio

EXPERIENCED TRIPLE PLAY TECH

Responsibilities:

• Have the ability to work with hand and power tools
• Enjoythe outdoors in all types of weather conditions,
• Always present a positive, professional, and courteous image to customer’s
• Ability to accurately complete essential paperwork
• Have strong work ethic relating to quality and attendance

Confidential, Cincinnati,ohio

Satellite Installer

Responsibilities:

• Installing Central Home Units Satellite TV Receivers, or Decoders
• Rooftop installations
• Line Burying Process
• Pole installations
• Proper settings of LNB and LNBF
• High Grade RF Coaxial Installations

Confidential, Mason, Ohio

Computer Tec support

Responsibilities:

• New Building Setup Cable Pull
• Rack Setup of Servers
• Recommend products to customers, based on customers' needs and interests.
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• Provide customers with product samples and catalogs.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
• Forward orders to manufacturers.
• Oversee the daily performance of computer systems.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Enter commands and observe system functioning to verify correct operations and detect errors.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Refer major hardware or software problems or defective products to vendors or technicians for service.
• Confer with staff, users, and management to establish requirements for new systems or modifications.
• Salesforce Cloud Computing User

Confidential, Cincinnati, Ohio

Auto Sales Consultant

Responsibilities:

• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Maintain records related to sales.
• Demonstrate use or operation of merchandise.
• Place special orders or call other stores to find desired items.
• Inventory stock and requisition new stock.
• Ticket, arrange and display merchandise to promote sales.

Confidential, Mason, Ohio

Network Administrator

Responsibilities:

• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Perform data backups and disaster recovery operations.
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
• Plan, coordinate, and implement network security measures to protect data, software, and hardware.
• Configure, monitor, and maintain email applications or virus protection software.
• Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
• Load computer tapes and disks, and install software and printer paper or forms.
• Design, configure, and test computer hardware, networking software and operating system software.
• Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
• Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
• Maintain logs related to network functions, as well as maintenance and repair records.