SUMMARY:

• Outstanding leader with over 15 years of progressively challenging IT experience consistently exceeding desired outcomes. Able to clearly translate complex issues into actionable plans aligned to short and long - term requirements. Uphold highest quality standards. Effectively evaluate and proactively manage performance against relevant benchmarks. Thrive under pressure. An autonomous self-starter and exceptional team player. Possess outstanding infrastructure and Windows administration skills. Seasoned Windows administrator. Windows, Virtualization and storage specialist.
• Core competencies include: Project Management • Strategic & Tactical Planning • Budgeting • Staff & Development • Resource Management • Vendor Relations • Compliance • Policy & Procedural Development • Customer Service • System Development • Security / Disaster Recovery

TECHNICAL SKILLS:

Skills: ITIL v3 CCENT MCSE + Internet NT4 MCP Windows Server 2000 MCSA Windows Server 2003 MCTS Windows Server 2008 MCSA/MCITP Enterprise Administrator Windows Server 2008 Certified Citrix Administrator 4.5, XenApp 5/6.5, CCA-V/CCP-V XenApp 7.6, CCA-N/CCP-N Network/NetScaler 10.x VMWare VCP 4.01, VCP 5, VCP 6.x VTSP 4.01 Dell Equallogic SAN Administrator CET FCC (GROL). Pending: CCNA/CCNP Route & Switching, and Project Management.

PROFESSIONAL EXPERIENCE:

Sr Citrix Engineer (Citrix/Windows/VMWare/Hyper-V)

Confidential, Norcross GA

Responsibilities:

• Managed Citrix, print servers and their associated operating systems and software.
• Administration/support Citrix XenApp multiple environments, 5/6/7 farms.
• XenApp configuration, Xen Desktop, Provisioning Server, and hypervisor (VMware / Hyper-V).
• Administering Citrix Provisioning Services (PVS) 7.x or later versions.
• Familiar with Appsense (Ivanti) Environment Manager and Performance Manager.
• Maintain and support of Group Policies.
• Farm and Servers Reports / Maintenance in preparation for software updates/deployments.
• Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.

Sr Systems Engineer (Citrix/Windows)

Confidential, New York NY

Responsibilities:

• As part of a team of 4 Citrix SME Engineers, maintained and revamped Citrix XenApp 6.5 environments, migrating to XenApp 7.9 (multiple production and test farms) and with over 200 servers. Project Management: migrated 25 applications in 37 desktops to our production environments. Worked with vendors on multiple Citrix projects. Participated in change control meetings, Disaster Recovery, testing failover/failback applications and infrastructure. Used Service Now ticketing system for support and infrastructure changes/requests. Obtained company for compliance. Replaced Citrix external secure portal with EV ssl s using Netscalers and StoreFront servers. Technical learning: Layer 8 XenApp 7.x . Completed Citrix Application Virtualization and NetScaler s: CCA-V XenApp 7.6, CCP-V XenApp 7.6, CCA-N, CCP-N, NetScaler 10.x, VMWare VCP 6 and ITIL v3. Familiar with Citrix PVS, App-V and NetScaler 10/11/12. Trained other engineers in company Citrix Infrastructure.

Sr Windows Administrator (Citrix/VMware/AD/Exchange)

Confidential, Pearl River NY

Responsibilities:

• Responsible for 8 Citrix farms (Presentation Server 4.5, XenApp 6/6.5). Administration, engineering and documentation of Citrix infrastructure. Part of a team that manages Active Directory, Microsoft Exchange 2010, EMC storage, VMware 6.0, Cisco UCS and Solar Winds monitoring. Familiar with F5 Load Balancers. Currently planning/documenting/migrating/simplifying current Citrix farms to new infrastructure with high availability Netscalers 11.0 with StoreFront 3.5.

Sr Systems Engineer (VMWare/Web/EMC SAN/RACKSPACE)

Confidential, New York City

Responsibilities:

• As part of a 6-member team, manage two Active Directory Infrastructures (Production/Development), Company and customers’ site using F5 load balancers, EMC VNX 5200, monitoring tools such as New Relic, Catchpoint, Google Apps/Docs/E-Mail and Rackspace hosted environment. On-call rotation on schedule using Pager Duty.

Sr Systems Engineer (VMWare/Citrix)

Confidential, Fort Lauderdale Florida

Responsibilities:

• Managed Active Directory/Windows (DNS/DHCP), and VMWare 5.x infrastructure in 3-man team. Administration of 4 Citrix XenApp 6.5 servers. Securely deployed XenApp 7.6 architecture (group policies, user profile manager (roaming and folder redirection), StoreFront, Citrix Director, and Studio highly available. Migrated applications to new XenApp 7.6 infrastructure. Upgrade XenApp 7.6 infrastructure from Windows Server 2008R2 to Windows 2012R2. Traveled to company sites and datacenters for Disaster Recovery/Business Continuity situations and implementations. Trained level II and level II staff to help support Citrix for internal and external clients. Helped deployed and supported Citrix NetScalers 11.0. Managed 5 SANS (2 FAS TB, 2 HP P2000 G3 MSA - 35TB, 1 FAS TB).

Sr Windows Administrator (Citrix/VMware/AD)

Confidential, Pearl River NY

Responsibilities:

• Responsible for 8 Citrix farms (Presentation Server 4.5, XenApp 6/6.5). Administration, engineering and documentation of Citrix infrastructure. Part of a team that manages Active Directory, Microsoft Exchange 2010, EMC storage, VMware 5/5.5, Cisco UCS and Solar Winds monitoring. Familiar with F5 Load Balancers.

AVP Network/Systems Engineer (VMware/Citrix)

Confidential, New York City

Responsibilities:

• Managed/Administered all aspects of VMware ESXi 5.0/5.5 (7 hosts, over 100 virtual machines), Dell SAN and Windows 2003/2008/2008 R2/2012/2012R2 Infrastructure (Active Directory, DHCP, DNS), Exchange 2010, Systems/internal, external (financial and web) applications/Network/Datacenter Migration. Provided help and support for Cisco equipment configuration (switches: 3750/3850, Firewall: ASA 5505, Iron Port), and other equipment such as Barracuda Web Filter/Web Application appliance, and a wide range of internal/external applications. Administered and helped stabilize a 30 Citrix XenApp 6.5 servers farm (30 virtual application servers). Dell iSCSI Equallogic SAN Administration. Project Management and Vendor/External project/datacenter migration management.

Sr. Systems Engineer (VMWare 4.x/5.x)

Confidential, New York City

Responsibilities:

• As part of a 6 men team, provided support to company infrastructure of about 100 physical Dell servers, about 30 VMWare ESX (i) 4/5 hosts and about 200 virtual servers located in company’s datacenter and disaster recovery sites. Managed all aspects of Active Directory (manual and scripting), Group Policy, DNS, FTP, Web server administration/engineering: Windows 2000, 2003, and 2008 servers. Built, migrated and decommissioned legacy systems. Administered two EMC Clariion CX-4 SANs (Production/Development). Helped and mentored other team members. Occasional travel to company’s datacenter site (SAVVIS located in Weehawken NJ) to implement/decommission new and legacy systems. Administration and migration of over 400 client hosted DNS zones. Disaster Recovery site: Internap - Dallas, Texas.

Sr. Windows Administrator (Active Directory)

Confidential, Danbury, Connecticut

Responsibilities:

• Administered Active Directory in a global environment. Worked in a 4 men team to support company infrastructure. Documented North America, South America, and Central American Active Directory replication topology using Microsoft Visio. Started the process to resolve Active Directory replication issues. Installed, configured Windows 2008 servers, Domain Controllers. Installed/configured HP DL series servers.

Systems Manager (VMware 4.x/Citrix XenApp 6.x)

Confidential, Bronx, New York

Responsibilities:

• Responsible for two Windows domain (2003/2008) infrastructures of 40 virtual machines and 3 Dell Power Edge VMWare VSphere ESX 4.1 servers, 6 Citrix XenApp servers, EMC AX4-5F Fiber SAN with Brocade switches, Windows Storage Server 2008 server (iSCSI SAN), and Dell Desktops/SONY laptops. Backup solution included VMWare VDR and Symantec Backup Exec 2010/2012 media servers. Worked with vendors to obtain quotes for purchasing equipment. Implemented, maintained, and inventory of department assets, licensing for all equipment and software infrastructure. Supported Cisco 5510 ASA firewall. Implemented UCC SSL to Web/SharePoint 2007/2010 servers to help the organization save about $3,000. Managed SharePoint 2007/2010 servers. Documented and provided solutions that strengthened core infrastructure. Managed and trained intern to support level I tasks.

Systems Administrator (VMware 4.x/Citrix XenApp 6.x)

Confidential, Queens, New York

Responsibilities:

• As part of a 10-member infrastructure team as a Systems Administrator assisted the Storage Engineer (EMC), Microsoft Windows 2003 Active Directory, VMWare VSphere 4 and Citrix XenApp 6 Engineers. Worked closely with Cisco Engineers to enable LAN connectivity to hospital infrastructure. Setup Citrix environments for company trainers. Supported and traveled to hospital's clinics to resolve infrastructure problems.

Senior Systems Analyst

Confidential, Tarrytown, New York

Responsibilities:

• Administer a 300+ node, Windows 2003/2008 Active Directory network and 40 TB HP 4400 EVA SAN and 7TB EVA 5000 SAN. Support user requirements through prompt troubleshooting,, software and hardware installations and configurations.
• Architected and built at budget and on time a 2-node Exchange 2003 cluster to move existing Exchange infrastructure over 2 HP EVA SANs.
• Additional duties include administering and providing software deployment solutions using Windows Group Policy and DFS.
• Implemented and administered HP P2000 G3 iSCSI SAN with VMware ESXi 4 infrastructure.

Senior Active Directory Engineer

Confidential, Long Island, New York

Responsibilities:

• Assisted in administering 40+ Citrix servers and maintained Windows DFS infrastructure. Projects included adding Apple Server to Active Directory Infrastructure and JBOD (NAS) deployment. Provided 24/7 support, and served on-call 1 week per month. Helped maintain server infrastructure to ensure PCI compliance.

Network Administrator / Server Support Engineer

Confidential, New York, New York

Responsibilities:

• Setup, configured and tested HP/Compaq servers using ILO and Rapid Deployment Altiris and Symantec Ghost, and maintained servers.
• Supported merger and acquisition as part of a team migrating acquired company data to the current infrastructure, and migrating Inter-org Exchange 2003 mailboxes to Exchange 2007 server.
• Setup a infrastructure with minimal oversight to provide deployment resulting in a $20,000 cost savings in implementation.

Network Engineer Level II

Confidential, New York, New York

Responsibilities:

• Technologies administered and supported included ICS/Norstar telephone system and HP/Xerox printers/scanners. Applications utilized included Symantec Ghost, Symantec / Trend Micro Antivirus, VMWare Workstation, IP Monitor, WebEx, and Veritus Backup Exec 9.1.
• Served in a customer facing role at the help desk. Identified and resolved user issues in a timely manner, escalated issues as required, and performed remote and on-site and support to all users.

Network Support Specialist

Confidential, Brooklyn, New York

Responsibilities:

• Served on the SMS 2003 team, a $3 Million project deploying Windows 2003 Distribution servers totaling 3,000 nodes to multiple sites. Setup test network infrastructure for testing SMS deployments, and trained team members.

Primary Data Security / Network Administrator / Support Tech / Help Desk

Confidential, Brooklyn, New York

Responsibilities:

• Configured and maintained company laptops from various manufacturers remotely using RA, VNC, Novell Console and PC Anywhere.
• Managed helpdesk and field-based employees for both wired and wireless computers, servers, and other network and standalone technologies, and collaborated with developers to design and implement helpdesk administration systems and to upgrade and maintain corporate websites.

Support Engineer / Network Analyst

Confidential, Queens, New York

Responsibilities:

• Architected and implemented solutions that helped to save the company in excess of $100 Thousand per month.
• Developed and implemented a Windows NT 4 domain infrastructure using WINS, DHCP, FTP, File Servers, Database servers and real-time trading applications.