SUMMARY:

• A highly experienced and talented network engineer, with expertise in troubleshooting and optimizing networks, coupled with 10+ years of extensive computer networks WLAN, LAN/WAN customer support experience including field service. Well versed in Cisco IOS, Wireless, security, disaster recovery, infrastructure, storage, replication, software/hardware with specific emphasis in troubleshooting. Independent, technical, dependable, customer focused, with knowledge of VMware, WAN acceleration such as River Bed. Also experienced with presentations/public speaking, business, project management, and sales.

TECHNICAL SKILLS:

TECHNICAL: Wireless Cisco IOS, WLC 5508, 4404 VMware, Vsphere 4, Vsphere 5Cisco IOS, 5400, 1941 Cisco WCS Wireless Control System WLAN, VLAN, WAN, VPN Cisco 6509, 3750, 3560 Air Magnet Pro, Predictive Surveys Citrix, VOIP, CTI, TDM, PBXEIGRP, OSPF, NAT, BGP

PROFESSIONAL EXPERIENCE:

Confidential, Marlboro MA

TAC Senior Network Engineer

Responsibilities:

• Provide support on Oracle /Tekelec/ Camiant Multimedia Policy Engines for Wireless Internet Service Providers worldwide. Responsible for troubleshooting and resolving software / network issues utilizing packet analysis to determine root causes.

Confidential, Boston MA

Senior Network Engineer

Responsibilities:

• Provide support on Cisco routers, switches,, ASA Firewalls, Aruba Wireless including Mobility Controller with over 900 access points, Aruba Air Wave. Routers and switches include 7200, 6509, Catalyst 2960, 3750, 4000, 4500, 2800, 2900

Confidential, East Providence RI

Network Security Engineer

Responsibilities:

• Provide disaster recovery, network security on ASA 5580 Firewalls including modifying firewalls and access lists.

Confidential, Franklin, Tennessee

Senior Wireless Network Engineer

Responsibilities:

• Provide wireless network design, validation, assessment surveys, and remediation for 802.11A/B/G/N 2.4 GHZ and 5 GHZ ranges utilizing Cisco IOS, WCS (Wireless Control System), Cisco WLC 4404 and 5508 (Wireless LAN Controller) and Air Magnet for various hospitals and Healthcare environments. Configured Voice, VOIP, and data VLANs, port security and routing on switches including core 6509, 3650, 3750. Design WLAN to attain the best coverage considering security, bandwidth, interference and connectivity using both lightweight and autonomous access points. Expertise in troubleshooting and optimizing WLAN, VLAN, WAN, and LAN. involved in implementing wireless infrastructure for EMR (Electronic Medical Records)

Confidential, Boxborough, Massachusetts

Senior Network Engineer

Responsibilities:

• Network administration level 3 support of Cisco IOS, routers and switches, 7200, 6900, 5400, 3750 VLANs, Automated configuration backups, Implemented IPV6. Protocols BGP, EIGRP, OSPF, MPLS, Firewalls 5505 Security, 802.11a/b/g. Install and supported VMware 4.1 virtualization, EMC Storage and Replication. Support software engineers providing IP addressing and subnets.

Confidential, Malden, Massachusetts

Senior Network Engineer

Responsibilities:

• Level 3 network administration including Disaster Recovery, Infrastructure, Cisco IOS, routers, switches, Firewall ASA 5505, VLANs, Server 2008, Windows 7, Windows XP. Protocols EIGRP, OSPF, VOIP, Wireless Access Points, 802.11a/b/g. Install and support VMware 4.1 virtualization. Wireless included Cisco 4404 and 5508 WLAN Controllers, Cisco WCS, 3500 Access Points. Also EMC Storage, Replication.

Sun Valley Technology Solutions, Mesa Arizona

Voice /VOIP Network Engineer

Responsibilities:

• Install and troubleshoot Witness / Verint VOIP recording using Cisco Unified Communications Manager and Cisco Call Manager, software utilizing CTI, non CTI, VOX, and TDM in call centers for employee optimization. Databases included Oracle, SQL Server, and PostgreSQL, Protocols SIP, JTAPI, SCCP, RTP, H.323, 802.1Q. Tools Solar Winds, Air Magnet

Confidential

Network and Systems Administrator

Responsibilities:

• Senior Level 3 support and network administration in EMC Storage, Replication, Linux, Novell and Microsoft environments.
• Effectively responsible for Disaster Recovery, infrastructure, troubleshooting all systems and network issues including; ASA 5505 Firewalls, Proliant servers, HP workstations with XP OS, GroupWise email, E Directory, SQL, and Gwava Spam filtering.
• Through technical and practical knowledge, significantly increased network speed 20X, resolved long standing issues with servers, increased network reliability, resulted in saving the company over $200K.

Confidential, Worcester, Massachusetts

Real Estate Sales

Responsibilities:

• Successfully marketing and networking to increase client base, consistently closing sales and satisfying customer base.
• Each year selling millions of dollars in residential real estate. Won numerous s such as agent of the month.

Confidential, Southborough, Massachusetts

Network Manager

Responsibilities:

• Provided complete LAN administration and troubleshooting for 350 workstations in Verizon’s Southborough facility.
• Efficiently was responsible for Windows 2000, Windows XP, Office XP upgrade and Norton Anti Virus and roll outs.
• Drastically reduced, nearly eliminated calls through carefully and meticulously optimizing workstations and servers.
• Maintained network security with Firewall ASA 5505, VPN, TCP/IP static and DHCP addressing, additionally added/terminated user accounts.
• Troubleshot all hardware and software issues including Dell, IBM, HP, Compaq workstations and laptops for employees.
• Maintained Internet, Intranet, home drives, groups and Lotus Notes, mail, backups, proxy servers, and printers.

Confidential - Burlington, Massachusetts

Field Network Engineer

Responsibilities:

• Configured and supported Confidential Passport 7000 and 15000 ATM switches, worked hard to become a Confidential Certified Support Specialist on both switches (essentially two product lines).
• Sole individual in department that was certified in every product line, able to confidently support the product.

Confidential -Milford, Massachusetts

Field Engineer Manager

Responsibilities:

• Directly impacted the business through sales, installations and troubleshooting Crosfield Laser Imaging systems.