TECHNICAL SKILLS:

SKILLS: Citrix MetaFrame 1.8; XP; MPS 4.5; XenApp/XenDesktop 5.6, 6.5 & 7.6 Citrix Access Gateway 9.2 / 9.3 Citrix Nfuse / Web Interface 5.4 / StoreFront 2.6 Citrix Netscalar 5500 & 9010 FIPS Appliance (v9 & v10 OS) Citrix XenDesktop 5.6 & 7.6 Citrix XenServer 5.5 & 5.6 Citrix Provisioning Server 6.x & 7.x PowerShell & VBscript ARCserve & ARCserveIT Backup &Fax Software Microsoft NT / R2 (MCT, MCSE 2000 & 2003) Microsoft Proxy Server & ISA Server Microsoft Exchange Server 5. / 2007 Microsoft Office Suite Linux (Red Hat, SUSE, Ubuntu) Novell GroupWise 4.x, 5.x Novell NetWare 4.x, 5.x & 6.x (MCNE) Tivoli NetView Network Monitoring Tivoli Storage Manager Backup Veritas Backup Exec, NetWare, Windows NT / 2000 Veritas NetBackup DataCenter: Unix & Win2k VMware Workstation: GSX Server & ESX Server Cisco Routers/Switches Dell PowerEdge Computer Systems F5 BIGIP Load Balance Appliance Confidential - Confidential Printers& Computer Systems Confidential xSeries Servers, Computer Systems Confidential Blade Servers & Chassis Ricoh Multi-Function Devices SonicWall Security Appliances & Software GFI LANguard Network Security Scanning Software Retina Network Security Scanning Software

PROFESSIONAL EXPERIENCE:

Confidential, Columbia SC

Citrix Senior System Engineer / Administrator, Contractor

Responsibilities:

• Monitor, Maintain and troubleshoot network environments running XenApp for Windows Server 2003/2008 software.
• Citrix Presentation Server and XenApp, Citrix app troubleshooting skills
• Good understanding of Active Directory, DNS, DHCP, WINS
• Monitoring Citrix Environment Health (XenApp & XenDesktop)
• Pro-Active Healthcheckup(Daily/Weekly/Monthly checkup)
• Migrating Citrix components (XenApp & XenDesktop) -Citrix 4.5 to 6.5,XD 5to 7.X, XA6.5 to VDA & Receiver Deployments
• Application Cutover on Citrix Environments (XenApp/XenDesktop)
• Provide support for Application owners, Deployment team for Citrix Non-Prod Environment
• Change Management for Citrix Components
• Maintaining Dashboard for Citrix Environments (Footprint of Citrix XenApp/XenDesktop, Migration Tracker, Application cutover)
• Driving Support calls with other Support teams (Level2 Citrix, Wintel, AD etc.)
• Citrix XenApp 4.5, 5.0, 6.0, 6.5 & 7.6
• Citrix EdgeSight Server
• Ensure adherence to the published complianceframework.Monitor by conducting periodic audits to ensure all compliance aspects are adhered to; analyze and publish reports on the findings; discuss with the concerned stake holders.
• To analyze and integrate the CoE Process and adjoining HR/Business Processes for bringing out higher alignment by creating new designs or enhancing the current design as per industry and regulatory norms.
• To keep self-abreast of the changing paradigm through reading, research, feedback and competitor analysis to ensure that the process design has the next/best practices
• To prepare business requirement documents for automation/enhancement of the HRProcesses,lead pilot and testing efforts of Confidential process rollout including preparation of material and ensure that customer queries on Confidential new process are responded to.

Confidential, Concord, NC

Citrix Senior System Engineer II / Administrator, Contractor

Responsibilities:

• Analyze current infrastructure and recommend improvements; implement all changes/modifications within client’s Citrix environment. Perform analysis and migration of CPS 4.0/4.5 & XenApp 5.0 to XenApp 6.5. Current client’s environment consists of 3 production CPS 4.5 & 1 XenApp 5 & 1 XenApp 6.5 farms, 1 Test / Dev farm and 2 NetScaler 5500 configured as Confidential HA pair. Troubleshoot, resolve and provide Root Cause Analysis for all Citrix-related issues. Monitor client Citrix environment daily to ensure no disruption in service. Deploy / publish all client applications requiring accessibility through Citrix
• Web Interface running on Windows 2008 IIS servers. Provide weekly system usage reports to management. Skills Utilized: Citrix NetScaler; Citrix XenApp 4, 5, 6 & 6.5; Citrix Web Interface 5.x & Storefront 2.x; Windows Server 2003, 2008 & 2008R2; TCP/IP; Windows XP & Windows 7; PowerShell & VBscript ; Windows Citrix Server security analysis and remediation per established best practice documentation

Confidential, SC

Citrix Senior System Engineer II / Administrator, Contractor

Responsibilities:

• Analyze current infrastructure and recommend improvements; implement all changes/modifications within client’s Citrix environment. Troubleshoot, resolve and provide Root Cause Analysis for all Citrix-related issues. Monitor client Citrix environment daily to ensure no disruption in service. Deploy / publish all client applications requiring accessibility through Citrix Web Interface running on Windows 2008 IIS servers. Provide weekly system usage reports to management. Current client’s environment consists of 3 production XenApp 5/6 farms, 2 Test / Dev farms and 2 NetScaler 9010 FIPS configured as Confidential
• HA pair. Skills Utilized: Citrix NetScaler; Citrix XenApp 5, 6 & 6.5; Citrix XenServer 5.5; XenDesktop 5.5 & 5.6; Citrix Provisioning Server; Citrix Web Interface 5.x & Storefront 2.x; Windows Server 2003, 2008 & 2008R2; TCP/IP; Windows XP & Windows 7; PowerShell & VBscript ; Windows Citrix Server security analysis and remediation per established best practice documentation

Confidential, Columbia, SC

Citrix System Engineer / Administrator, Contractor

Responsibilities:

• Primary Citrix solution provider for 2 Confidential Citrix client’s Citrix 4.0 / 4.5 / 5 environment. Current supported environments have approximately 30,000 & 3,000 user capacity Citrix environments respectively. Analyze current infrastructure and recommend improvements; implement all changes/modifications within client’s
• Citrix environment. Administer all Citrix users. Troubleshoot, resolve and provide client Root Cause Analysis for all Citrix-related issues. Monitor client Citrix environment daily to ensure no disruption in service. Deploy / publish all client applications requiring accessibility through Citrix Web Interface running on Windows IIS servers. Current client’s environment host 1500+ & 93 individual published applications on 600+ & 60 Citrix Win2k3 servers respectively. Several published applications are IIS-based on non-Citrix servers accessible via published links and/or published URL’s utilizing Internet Explorer 6 / 7. Skills Utilized: Citrix XenApp 4.5 / 5, Citrix XenServer 5, Citrix Web Interface 5.x, Windows Server 2003 & 2008, TCP/IP, Windows XP, Windows Citrix Server security analysis and remediation per established best practice documentation; VBscript.

Confidential

Solution Engineer

Responsibilities:

• Analyze customer business processes and recommend/apply appropriate technology to improve information flow and processing. Assist sales force as pre-sales technological advisor/consultant to ensure applied technology solution enhances customer business model and provides significant financial and productivity gains. Streamline current implemented processes and procedures to realize measurable customer ROI. Provide customers Confidential detailed Scope-Of-Work and pricing for proposed solution(s). Skills Utilized: SonicWall Firewall / VPN Appliances, Exchange, Windows Server 2003, TCP/IP, Windows XP / 200 Pro / Vista, Windows System Security Analysis & Intrusion Detection / Prevention

Confidential, Columbia, SC

Senior System Analyst

Responsibilities:

• Provide level 2 & 3 systems support to 15,000+ user enterprise environment. Environment consists of Novell 6.x, Windows 2000/2003, VMware ESX 2.x & Citrix XP/MPS 3.x/4.x running on Confidential xSeries servers, Dell PowerEdge servers and Confidential Blade servers. Duties include monitoring network/server status, respond to, and resolve, production malfunctions in adherence with governmental SLA requirements. Consult with hardware/software vendors to maintain the highest level of availability and performance. Analyze business processes and recommend/ apply appropriate technology to
• Improve information flow and processing. Skills Utilized: Novell, VMware ESX, Confidential, Dell, Citrix PS 3 & 4, MS Exchange 2000, Novell GroupWise 5, TCP/IP, Windows XP / 2000 Pro, Windows Server, SonicWall UTM / Firewall / VPN Appliances, System Security Analysis & Patching Per Best Practice Corp. Guidelines