Computer Programmer / Technical Lead Resume

SUMMARY:

Currently working as Assistant Consultant for Tata Consultancy Services Limited.Banking and Financial Services
Supply Chain Management
Integrated Project Management System

TECHNICAL SKILLS:

Hardware: IBM, Z - OS

Operating System: MVS OS/390 V2.9, TSO/ISPF, WINDOWS-NT

Languages: JCL, COBOL, CICS

Database: IDMS, VSAM

Special Software: Intertest, ISPF, DMLO, OLQ, Xpeditor, DF-SORT

PROFESSIONAL EXPERIENCE:

Confidential

Computer Programmer / Technical Lead

Responsibilities:

Understanding & Analysing the functionalities and modifications to the existing business Logic as per customer specifications
Understand current functional features of the package software so as to help users analyse the issue and suggest workaround, provide resolutions etc..
Responsible for incident management, understand the trend, root cause of the tickets & suggest proactive steps for mitigation. Also will be involved in problem management i.e. defect resolution. This also includes Trending analysis.
Participating in the go-no go meeting. Help and support deployment activities.
Analyzing the programs/jobs for any enhancements and modifications towards permanent resolutions for the issues encountered through tickets and user’s requests.
Handling on call requests on a rotating basis resolving production problems, resolving bugs and handling user complaints. allocating tasks to offshore team based on the requirements and will fill the gap between offshore team and client so to deliver quality deliverable in Timely manner
Maintaining regular quality measurements as per organization’s policy.
Transferring technical and domain (business) knowledge to new team members enabling them deliver the tasks independently.
Learning Project Management and Quality Management

Confidential

Analyst Programmer

Responsibilities:

Understanding & Analyzing the functionalities and modifications to the existing business Logic as per customer specifications
Writing Technical Documents & regular Design Documents.
Development Coding & Unit Testing based on technical specifications to add new functionalities or for modifying existing business logic.
Writing Test Scripts & reviewing the Test-results, modules.
Coordination with onsite team, viz. Business Functionality discussions with the on-site colleagues and client.
Bug fixing and handling change requests.
Developing testing strategies for efficient and error free testing
Analyzing the programs/jobs for any enhancements and modifications towards permanent resolutions for the issues encountered through tickets and user’s requests.
Developing new programs as per client’s or business requirements.
Handling on call requests on a rotating basis resolving production problems, resolving bugs and handling user complaints.
Maintaining regular quality measurements as per organization’s policy.
Transferring technical and domain (business) knowledge to new team members enabling them deliver the tasks independently.
Helping development team counterparts during implementations of planned releases.
Learning Project Management and Quality Management

Confidential

Software Engineer

Responsibilities:

Coordination with onshore counterpart and client
Requirement gathering and creating design document
Analyzing the programs/jobs for any enhancements and modifications towards permanent resolutions for the issues encountered through tickets and user’s requests.
Developing suitable solutions, alternatives and options
Developing testing strategies for efficient and error free testing
Developing new programs as per client’s or business requirements.
Maintaining regular quality measurements as per organization’s policy.