Windows System Administrator Resume Profile

PERSONAL SUMMARY

A highly competent and organised System Administrator with experience of installation, administration and support. Possessing a proven ability to assist with the day-to-day running of an IT department and it's business IT systems.

WORK EXPERIENCE

Confidential

Windows System Administrator

Administering over 400 servers and 2000 desktops with 4000 internal users and various Managed Services clients globally in 24/7 environment. Providing 1st 2nd line support over the phone, remotely and face to face to clients internal staff members.

Duties:

Installing and configuring Windows 2003 2008 Servers as Domain controllers, DNS , and DHCP servers.
Installing and configuring WDS, DFS and WSUS roles and services.
Installing Active Directory services and creating/deleting Users, Groups, DL's and OU's.
Providing Quotas permission levels for users as when required on the File servers.
Deploying security patches on Servers and Desktops through WSUS services.
Installing and configuring Exchange 2003 and 2010 servers.
Creating mailboxes and managing quota for users as per the requirement.
Deploying group policies on servers and desktops through GPO.
Installing Vmware ESXI 5 servers, Creating VM's and accessing through Vpshere client.
Installing Citrix Xenapp 6.5 servers and creating published applications and desktops.
Deploying Windows XP, Windows 7 and 8 through RIS and WDS and troubleshooting daily issues like drives mapping, password reset, account lockout, internet and proxy related issues.
Installing/Configuring MS Office 2003, 2007,2010 and troubleshooting issues.
Installing Symantec Backup Executive 2010, Undelete 2010 and performing backup operations on servers.
Installing and managing Symantec/Sophos Antivirus on Desktops, Laptops and Servers.
Troubleshooting EAS mail archiving, CISCO Jabber, Reuters Messenger, Adobe Standard, Visual Studio, Bloomberg and Double Take file replication issues.
Performing data center operations like HDD replacement, Ram replacement, power supply failures, modules replacement and temperature monitoring
Supporting home users on secure id related issues through RSA server.
Troubleshooting network related issues and configuring static/dynamic IP addresses.
Monitoring Network/Servers/UPS/Antivirus logs and escalating as per the escalation matrix.

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