Summary

• Over 8 years of experience in Systems Administration, Technical support, messaging, AD, Infrastructure planning, networking, Virtualization and DR.
• Presently working with IPSoft, Inc. as a Messaging and AD Consultant.
• Comprehensive understanding of networking concepts pertaining to LAN, WAN, Security and Networking in multi-platform environments.
• Proven skills in managing vendors and direct reports to main corporations.
• Managing and troubleshooting by using Microsoft tools such as ExBpa, ExMfa, Pvadmin, PVdavadmin, FSMODump, Netmon, Winroute, MTAcheck, ADMT, Poolmon, PerfMon, etc.
• Designing, installing and implementing VMware ESX server, VMware virtual center, setting up V-Motion, HA, DRS, and related VMware products such as VM Workstation, VMware converter VM Backup products and other products for virtualization. Excellent experience with Microsoft Hyper-V and VM clustering.
• Demonstrated leadership and public-speaking experience leading teams, giving presentations to senior management.
• An effective communicator with strong relationship management skills with the ability to relate to people at any level of business and management.
• Imparting training to end-users in the post-implementation phase.

SKILL SET

Technical

Server OS : Windows 2K and 2K3/2K8 Servers

Client OS : XP, Vista, Windows 7

Messaging System : Exchange 2K/2K3/2K7/2K10

RDBMS : MS SQL Server

BACKUP : Netbackup, Backup Exec

WEB Server : IIS 6.5/7

Mail Client : MS Outlook, Outlook Express, Lotus Notes

Virtualization : VMware ESX 3.5, V-sphere 4.0, Microsoft Hyper-V

Hardware : DELL Power Edge, IBM, HP Proliant DL and ML series , HP Blade Centre,

Remote Admin : Dell DRAC, HP ILO, IBM RSA

Work Summary

Confidential

Project responsibilities include:

• Overall responsibility for design, architecture, availability, reliability, performance, monitoring and security of Windows Servers, Exchange, AD client/server infrastructures
• Scoping project requirements and preparing project plans
• Understand latest infrastructure architecture, technology, solutions, and industry trends
• Meet with internal and external technical leaders to identify and scope the infrastructure opportunities and identify risks and constraints
• Identify, assess and decompose the opportunities into constituent infrastructure solutions SOW .
• Document infrastructure vision and create infrastructure architecture proposals based on identified solution gaps.
• Provide infrastructure architectural advice, planning guidance, quality assurance, and guidance to the Infrastructure team on project approach and solution.
• Architect the infrastructure such that it enables efficient and secure distribution of information throughout the organization by implementing best practices in email management, single sign-on and password management.
• Work with widespread range of application teams to optimize the performance of the applications.
• Perform health check of existing application on a regular basis using tools and scripts.

Confidential

Systems Specialist

• Lead and deliver project based engagements doing architecture, design and deployment for Fortune 1000 companies.
• Work with clients and other team members to architect and develop Microsoft Infrastructure Solutions.
• Engage with the client as a trusted advisor.
• Design migration and managed services solution for messaging clients.
• Mentoring clients and co workers.
• Enhancing personal and company brand through thought leadership activities including white papers, SOPs and newsletters.
• Providing consulting services for messaging technical escalations involving architecture design, migration and AS IS infrastructure.
• Provided and kept track of mailbox data being moved on a regular basis.
• Designed solution to audit Exchange e-mail, reducing message processing time to sub-second, compared to 3-4 minutes with Microsoft Consulting Services program.
• Designed a disaster recovery, backup strategy and business continuity plan for Microsoft Exchange Server 2003/2007 and Windows Server 2003/2008 infrastructures.
• Diagnosis and resolution of massive Message Transfer Agent, replication and Internet Mail Service problems across 40 connected sites.
• Coordinated with local site administrators of 40 sites for the smooth progress of the migration process.
• Troubleshooting mail flow issues between sites and between domains.
• Troubleshooting replication issues between sites. Troubleshooting SMTP queues. Troubleshooting AD replication issues.
• Configuring, maintaining and troubleshooting network related problems with respect to DHCP, DNS and WINS servers using tools like Network Monitor, PPTP Ping for VPN related problems .
• Deploying Unicode profile in Outlook clients through group policy.
• Handling backup with Netback up and Backup Exec.
• Troubleshooting recipient policy issues and configuring recipient policy according to OU and sites.
• Troubleshooting and migrating public folders.
• Exchange cluster management / CCR implementation on all exchange 2007 environment.
• Troubleshooting replication issues between sites using tools like ADSIedit, Replmon, Repadmin, etc
• Analyzing MPS reports and dumps with regards to major problems in the windows network.
• Monitoring links with related to network problems across these sites.
• Evaluating performance reports of the Exchange servers located at different locations.
• Attending meetings with the different specialty team managements regarding the steps to be taken for continuous improvement of the overall network.

VMWARE:

• Excellent experience with VMware update manager to install patches and updates on ESX hosts and virtual machines
• Experience with designing and implementing VMware backup products and distracter recovery solutions.
• Good experience with installing/configuring and troubleshooting VMware Lab Manager and currently administrating multiple labs in Lab Manager and dealing with Lab Manager Issues
• Experience in ESX Server 3.5 and v-Sphere. Installation, upgrade, migration.
• Creating and managing several virtual environments with 200 Hosts into multiple clusters.
• Setting up VLANs for Virtual Hosts and Network Setup.
• Migrating form an all physical to 100 virtual environment with minimal downtime.
• Managing and maintaining Virtual Hosts through Virtual Center: Cloning new machines, Drive space management, managing virtual memory and CPU.
• Setting up and analyzing VI alerts and performance.

Systems Analyst

Confidential

• Distinguished effort towards managing global messaging and AD team of Unisys Global Services, for approximately 40,000 Exchange seats.
• Evaluated, selected and deployed anti-virus software on file servers, desktops and laptops to scan for viruses from sources such as Inbound and Outbound E-mail, E-mails and attachments.
• Provided a central point of contact to users for Exchange and Outlook issues.
• Facilitated the routing of inbound and outbound email from the network and all autonomous managed networks through the central MX thereby ensuring uniform gateway virus scanning.
• Successfully integrated 120 Exchange 2000 sites into 6 Regional Exchange 2003 datacenters.
• Coordinated with local site admins of 120 sites for the smooth progress of the migration process.
• Participated in incident, problem, and change management processes.
• Directed incident management, incident escalation, and incident resolution issues.
• Monitored the design and procurement of new systems.
• Supervised Microsoft Exchange systems to facilitate proper performance and performs diagnostics
• Imparted technical support for all SMTP-based Email systems globally.
• Attending meetings with the different specialty team managements regarding the steps to be taken for continuous improvement of the overall network.
• Extended support blackberry enterprise server and blackberry devices.

Implemented the migration of:

• Distribution Lists and Contacts using exdeploy tool across sites.
• Migrating from Windows Server 2000 domain to all windows Server 2003 domain.
• 120 Exchange 2003 sites to Exchange 2007.

Executed deployment of

• Issues concerning HP Proliant DL 380 G3 servers.
• Dell Power edge series Servers. Configuring DELL DRAC for Remote server management.

Efficiently handled the troubleshooting of:

• Network links and slow network performance.
• Outlook 2k/2002/2003 issues
• replication issues between sites using tools like ADSIedit, Replmon, Repadmin, etc
• SMTP relays
• WINS, DHCP DNS file servers IIS web servers.
• Recipient policy issues and configuring recipient policy according to OU and sites.
• Exchange and IIS databases health management and disaster recovery.
• Exchange/Windows/SQL Server cluster management.

Technical Support

Confidential

• Network services and resources such as multiple versions of Lotus Notes 6//7 , firewall, other messaging systems, DNS, Internet, intranet, and mobile client computers.
• Connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Intranet via VTS Virtual Private Network tunneling System .

Installing, Configuring, and Troubleshooting Lotus Notes:

• Prepare the environment for deployment of Lotus Notes 6/6.5/7, Install, configure, and troubleshoot Lotus Notes 6/6.5/7, Upgrade from Lotus notes 6 to Lotus Notes 6.5/7
• Creating new users, Managing existing users and troubleshooting.
• Executed the complete troubleshooting operations by remotely connecting to the clients' server using Terminal Session.