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Systems Engineer Resume Profile

Washington, DC

CAREER OBJECTIVE:

Seeking a challenging position that will leverage my information technology, research, analytical, problem solving, and communications skills in the attainment of strategic and management goals while increasing personal and professional development.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Engineer

Senior Engineer providing support and troubleshooting Tier III/IV issues in a large and complex server environment. I currently supporting large virtual environment using VMWare ESXi 4.5 5.0. This includes troubleshooting issues using the Console as well as creating scripts using vSphere CLI and Power CLI. Additional responsibilities include providing systems monitoring for Production and non-Production infrastructure using Systems Center Operations Manager SCOM 2007 . This entails manual installation of SCOM agents on Windows servers, discovery and installation from the Administration Console as well as using scripting via PowerShell I am also taking the lead of the project for upgrading the current SCOM infrastructure to SCOM 2012. Additionally I handle administrative functions in Active Directory AD environment for domain account issues, domain issues, end user support, and remote site assistance. Additional roles include server rebuilds migrations from Server 2003 to Server 2008 for physical and virtual machines using VMWare Tools locally and across our regional offices.

Confidential

Serving as a Systems Engineer who supports Clients using Server-based computing. Responsibilities included resolving hardware and software-related issues on Linux platforms RedHat SuSE and Windows platforms Windows Server 2003 Server 2008 . Additional responsibilities include providing systems monitoring for Production and non-Production infrastructure using HP Server Automation HPSA . This entails manual installation of HPSA agents on Windows and Linux servers, discovery and installation from the Administration Console as well as using scripting via PowerShell, Python and VB. Additionally I handle administrative functions in Active Directory AD environment for domain account issues, domain issues, end user support, and remote site assistance. Additional roles include server rebuilds/migrations from Server 2003 to Server 2008 for physical and virtual machines using PlateSpin and VMWare Tools locally and across our regional offices. This role also involves using the Lite-Touch scheme in Microsoft Deployment Toolkit MDT to create various deployment packages which in turn generates Windows PE images Server 2003 Server 2008 to be used across the network for both physical and virtual platforms. Additionally we use PowerShell scripting to automate the additional processes of the server build that include, anti-virus, server hardening, and additional server-based software.

Confidential

Served as a Systems Engineer who supported both Shared and Dedicated Clients using Server-based computing and Cloud computing. Responsibilities included resolving hardware and software-related issues on Linux platforms CentOS, RedHat, Solaris, Ubuntu and Windows platforms Windows 7, Windows Server 2000, 2003, Server 2008 . Responsibilities included providing technical assistance to Shared clients with their web infrastructure Apache, PHP, IIS 6 and 7 as well as virtualization VMWare ESXi 3.5 4.0 . Additional responsibilities included server configuration management Chef, Pallet Puppet as well as creation and management of desktop/server images using ImageX Windows 7, Server 2003, Server 2008 . Provided proactive systems monitoring for Hosting infrastructure and systems for the internal hardware and software infrastructure of Albritton Communications ABC News 7, News Channel 8, Politico using the EM7 and SCOM monitoring solutions in tandem 3,000 nodes . These responsibilities included manual installation of SCOM 2007 agents on Windows and Unix servers as well as discovery and installation from the Administration Console, and configuring computer groups. Provided network technical support for internal corporate infrastructure including creating and modifying routing tables, intrusion detection and prevention, and connectivity throughput Cisco IPS, IDM, Catalyst 5000, 6000 and 7000 series Additional responsibilities include handling storage/backups, Desktop Support, iPatch managegment, and remote access services. Additional responsibilities include server rebuilds/migrations from Server 2003 to Server 2008 using PowerShell and VB scripting.

Systems Engineer

Currently serving as part of the Server Services team for an infrastructure services contract in the DC Metro area. Mainly responsible for network engineering, network management, all production servers Windows 2000, 2003, 2008 UNIX/Linux, File/Print, Exchange, VMWare ESXi 3.5 4.0, IIS 6 and custom application servers , storage/backups, BCP, Service Desk, Desktop Support Windows Vista Windows 7 , Patch management, and remote access services. Additional responsibilities included creation and management of desktop/server images using ImageX Windows 7, Server 2003, Server 2008 VMWare ESXi 3.5 Provided proactive systems monitoring for Production infrastructure using SCOM and NetIQ monitoring solutions in tandem 5,000 nodes . This responsibility included installation and configuration of SCOM 2007, Administration Console, and server agents. Additional responsibilities include server rebuilds/migrations from Server 2003 to Server 2008 using PowerShell and VB scripting.

Systems Engineer

Served as the Team Lead Engineer on the Enterprise Solutions Monitoring ESM team, where I monitor and manage the performance of systems, applications, and IT services for the entire TSA infrastructure using the enterprise-level solution NetIQ AppManager 7.0 Suite. Responsibilities include responding to alerts and troubleshooting issues on a wide variety of platforms and applications Win 2K 2K3 Server, Blackberry Enterprise Server, Exchange 2K 2K3, SharePoint, Windows XP, Windows Vista, Windows 7, etc. . We use the ESSO for secure client/server connectivity. Additionally I analyze the raw data that is collected to create different metrics for SLA reporting. Also we use the data to create different alerts to create a proactive monitoring environment.

Additionally I am assigned to the Technical Operations Center TOC , duties include provide daily operational support to TSA involved organizations with the network and its resources. Duties also include Blackberry Enterprise activation and troubleshooting and Exchange 2003 and Active Director support. Additional responsibilities include server rebuilds/migrations from Server 2003 to Server 2008 using PowerShell and VB scripting and creation and management of desktop/server images using ImageX Windows 7, Server 2003, Server 2008 VMWare ESXi 3.5 . This duties extended to supporting the Ricoh Aficio MP C2300 Series Copiers. Provided assistance with deployment of network hardware, backup of email and data, server recovery, power outage s , internet access and email service. Communicate with TSA administrative teams and DHS involved officials during crisis situations. Additionally I operate in AD Active Directory environment for DNS DHCP issues, domain issues, end user support, and remote site assistance. Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.

Systems Engineer

Served as a NetIQ Architect/Project Manager and UNIX administrator where I worked with NCIS system administrators to reactivate their enterprise-wide solution for systems management 10,000 nodes . Provided project leadership to three employees for NetIQ infrastructure rebuild, including: production timetable status reporting client/project team coordination and quality assurance. Introduced development and application of client needs assessment and product specification to define and manage previously neglected expectations-resulting in non-use of a valuable enterprise-wide systems monitoring solution. Researched and implemented production methodologies and document systems, which introduced a cohesive development team of three, rather than individualized task outcomes. This optimized individual's special skill sets and accomplished tighter schedules. I assist in the development of access-controls, separation of duties, and roles. I conduct technical risk evaluation of hardware, software, and installed systems and networks. Also responsible for the SCOM monitoring solution to ensure both test and production server infrastructure was properly monitored and working to provide as much proactive support as initially intended. This included architecture of the SCOM 2007 infrastructure and implementation/installation of SCOM 2007, management packs and server agents in the environment. Also responsible for using the Consolidations Candidate report for potential servers to virtualize. Additional responsibilities included server rebuilds/migrations from Server 2003 to Server 2008 using PowerShell and VB scripting . Furthermore, I worked with Active Directory handling LDAP/DNS/DHCP issues, worked on server virtualization initiatives using VMWare ESXi 3.5. Assumed responsibility for backing up critical application data utilizing NetApp 300 VTLsolution.

Systems Engineer

Served as a Security Engineer where I recommended preventive, mitigating, and compensating controls to ensure the appropriate level of protection and adherence to the goals of the overall information security strategy. I assist in the development of access-controls, separation of duties, and roles. I conduct technical risk evaluation of hardware, software, and installed systems and networks. Assisted with testing of installed systems to ensure protection strategies are properly implemented and working as intended. Additionally, I assist in incident response and recommend corrective actions. I communicate with personnel about potential threats to the work environment. I have participated in forensic recovery and analysis. I have participated in development and maintenance of global information security policy.

Installed and maintained security infrastructure appliances and applications Cisco IPS, Nokia IDS appliance, CheckPoint R50, NIDS, log management, and security assessment systems . Assessed threats, risks, and vulnerabilities from emerging security issues. Performed and created procedures for system security audits, penetration-tests, and vulnerability assessments. Developed VB scripts to maintain and backup key security systems.

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