Systems Engineer Resume profile Washington, DC - Hire IT People

TECHNICAL SKILLS

Designing, building and supporting secure and highly available Exchange server systems
Exchange disaster recovery/planning
Migrating AD and Exchange systems using Quest Migration Manager QMM
Migrating Exchange Server 2013/2010/2007/2003/5.5 environments
Windows 2008 and 2010 clustering and Exchange DAGs
Troubleshooting SMTP gateways
Dell PowerEdge hardware
IronPort Email Security and SPAM filtering appliances
Office365 Exchange migrations
Active Directory
PowerShell scripting

PROFESSIONAL EXPERIENCE

Confidential

Systems Engineer

Designing, building and supporting highly available Exchange 2010 and 2013 systems
Securing messaging systems
Troubleshooting complex messaging problems
Migrating users after company aquisitions
Troubleshooting Active Directory related messaging problems

Marriott International Contract Exchange Engineer

Confidential

Exchange engineer supporting over 68,000 Exchange Server 2003 mailboxes in a multi-domain, multi-AD site, multi-cluster environment
Provided technical support for litigation hold and e-Discovery activities
Provided engineering support for enterprise level messaging projects
Served as point of escalation to assist Help Desk in resolving difficult user support issues
SMTP routing
Ensured availability of Microsoft Exchange 2003, Blackberry and Ironport e-mail security messaging platform.
Responded to and resolved operational mail problems on a 24x7 basis to adhere to service level agreements.
Ensured capacity of messaging environment was at acceptable levels.
Identified and resolved interoperability issues between Exchange, Active Directory and third party software.
Identified and resolved active directory problems affecting Exchange environment.
Identified and resolved SMTP routing issues affecting Exchange environment.

DTZ Contract Exchange Migration Engineer

Confidential

Migrated just over 1000 users from Exchange 2003 to 2007 in a cross-organization environment after a company merger
Migrated Active Directory 2003 user accounts and groups across organizations as part of Exchange migration
Evaluated, tested and migrated public folders from Exchange 2003 to 2007 using Quest Migration Manager
Migrated users from Lotus Notes to Exchange 2007 using Quest Notes Migrator for Exchange
Managed a clustered Exchange 2007 SCC environment in co-existence with Exchange 2003 and Lotus Notes
Provided Blackberry Enterprise Server support
Wrote knowledge-based articles on Exchange/Outlook 2007 for Helpdesk and desktop support staff

Pinnacle Air System Administrator

Confidential

Implemented, administered and supported Exchange Server 2007 in a clustered CCR environment
Migrated about 600 users from Mdaemon to Exchange 2007
Migrated Active Directory user and service accounts from Windows 2000 to Windows 2003 after a company merger
Managed users and workstations with Group Policy
Built, configured and supported Windows 2000/2003 servers
Built and supported virtualized servers using VMware
Published applications and resources in a Citrix farm

Confidential

Provided Tier 2 support for users in a financial institution
Provisioned applications, operating system updates and patches via Group Policy using Marimba software
Built custom Windows XP images using Ghost