PROFILE

As a highly motivated and self-driven project manager, I have successfully completed dynamic technology based projects consisting of network upgrades, cabling infrastructure, desktop moves adds and changes, legacy telecommunications upgrades and VOIP technology implementation for financial institutions. Through interactions with various lines of business, subject matter experts, and vendors, I have evaluated requirements to facilitate the desired results in fast paced environments by implementing project tasks, budgets, schedules, resource requirements, and risk management on time and on budget.

Professional Experience

Information Systems Analyst

Confidential

• Managed the planning and execution of upgrading the cabling infrastructure at the NYSE
• Executed projects for large financial institutions such as Bank Of America/Merrill Lynch
• Managed, tracked and coordinated day to day circuit installations with various carriers for 23 locations.
• Planned and scheduled installation of the new Cisco IP Telephony system.
• Managed projects and a team of technical consultants to ensure deliverables were met
• Maintained constant contact with clients to ensure satisfaction and to ensure the scope of work was completed
• Negotiate procurement of materials and resources
• Facilitate execution of work with key stakeholders, vendors, and SME's
• Worked with management and technical leads to understand resource availability to execute solutions
• Managed technicians and vendors to coordinate service implementations and maintenance resolutions
• Continuously reviewed and developed processes and procedures to determine the most efficient method for client implementation

Confidential

• Created and reported daily status of projects, including in-house and on-site analysis and resolution of problems during execution
• Acted as the single point of contact for multiple vendors and business units
• Processed orders, and managed technicians and vendors to coordinate service implementations and maintenance resolutions
• Increased efficiency and updated client information into the database

Confidential

Project manager

• Put together marketing packages so they could be presented to potential customers

• Cost estimates and quality control
• Procurement of supplies
• Logistics of sales and deliveries
• Ensuring that all billing reports received are in accordance with pricing policies
• Issue and review bills for various clients, handle customer inquiries including orders, questions and problems
• Identify risks relating to both schedule and time

SOFTWARE

Microsoft Office, Microsoft Project, Microsoft Visio, MS Sharepoint