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Sr. Systems Engineer Web Sql Resume Profile

Silver Spring, MD

TECHNICAL SUMMARY

Technically sophisticated, innovative, competent, and assertive IT professional with more than 11 years of experience in systems infrastructure engineering, network administration, systems administration, technical support, Microsoft enterprise applications, software upgrades, and facility moves. Show competency in providing technical support to optimize business operations, elevate productivity, and improve efficiency. Recognized as a natural self-starter and empowering manager driven by a profit motive to achieve phenomenal results. Accustomed to establishing long-term relationships with vendors, end-users, and clients of diverse backgrounds. Proven effectiveness to multitask in a globally competitive, fast-paced environment with dedication to superior service. Skilled project manager and effective team leader with detailed knowledge of technologies, best practices , advanced knowledge of industry regulations, contracts and excellent communication skills.

  • Active Directory
  • Strategic Planning/Analysis
  • IT Management/Development
  • Software Troubleshooting
  • Group Policy Design
  • Website Management
  • Change Management
  • Computer Graphics
  • Database Administration
  • Microsoft Office Suite
  • Data Mining
  • Application Management
  • Internet Information Services IIS
  • Network Design / Management
  • Mail / Messaging
  • Process Improvements
  • Hardware Troubleshooting
  • HTML CSS
  • Identity Management
  • Windows Server Administration
  • Process Development
  • Customer Service/Retention
  • Computer Security
  • Data Analysis
  • Virtualization / Hyper-V
  • Network Load Balancing
  • NTFS / File Sharing Security
  • Project Management/Planning
  • Operating Systems, Analysis
  • Database Design
  • Joomla CMS
  • MySQL / MS SQL Server
  • Implementation/Delivery
  • Leadership
  • Computer Hardware/Troubleshooting
  • Remote Troubleshooting
  • Computer Maintenance
  • Microsoft Office / SharePoint
  • Network Security

Programming: Pascal, C, C , .Net Java, Dos, Linux Shell, Power Shell, Java Script, EJB, .Net Framework, PHP

OS: Windows 98, 2000, ME, XP, Server 2003, Vista, Server 2008, 7, 8, Linux/Unix, Mac OS/IOS, Android, Blackberry

Enterprise Technology: MS SQL Server 05/08/2012, IIS, Visual Studio 10/12, Hyper-V, MS Office 97 2010 Project/Project Server, SCOM, SCCM, SCSM, SCVMM, Lync, SharePoint, Exchange, Microsoft Forefront technologies.

Industry Standards: SDLC, PMBOK, AGILE, ITSM, ITIL, SLAs, SAAS

Professional Experience

Sr. Systems Engineer Web SQL

Confidential

Essential Duties and Responsibilities:

  • Maintain and ensure high availability of enterprise applications and solutions whilst implementing best practices
  • Deploy, manage and maintain web application on IIS including SharePoint and certificate services.
  • Manageand maintainthe company database systems using MS SQL Server 2005, 2008, 2012
  • Design and implement database maintenance plans including defrag and re-indexing schedules
  • Design and Implementation of I.T. Policies in a Windows Server 2008 server environment.
  • Design and Implement Intruder Detection System based on Windows Server Auditing Tools
  • Active Directory infrastructure redesign, implementation and management
  • Administration of Windows Server Enterprise Environment including Active Directory, Internet Information Services, SQL Server, Exchange and DNS Management.
  • Prepare evaluations of software and hardware, and recommended improvements and upgrades.
  • Develop documentation, training materials, and standard operating procedures SOP , in the proper use and administration of hardware and software.
  • Advanced system monitoring and administration to ensure best practices compliance using SCE, SCCM and Solar Winds Orion consolidated technologies..
  • Maintained record of daily change management transactions, problems, remedial action taken, and installation activities.

Related Technologies Windows Server 2003, 2008,2012, Windows 7/8, TCP/IP, LAN, Microsoft Office, SharePoint, Hardware, Servers, Hyper-V, VMWARE, Citrix Solar Winds Orion, Exchange, DNS, IIS, SQL Server, DHCP, Visual Studio 2012, Active Directory, Group Policy

Systems Administrator and Web Consultant

Confidential

Essential Duties and Responsibilities:

  • Maintain the company website to enhance its online presence and clients' interaction utilizing Joomla Content Management system as the system's backbone powered by a MySQL database and PHP for the business logic.
  • Maintain and ensure high availability of IIS web production farms.
  • Deploy, manage and maintain web application on IIS including SharePoint and certificate services.
  • Debug and troubleshoot C and ASP.Net applications with Visual Studio and the IIS worker process.
  • Managed the inter-office LAN and maintained the company database systems using MS SQL Server 2012
  • Design and Implementation of I.T. Policies in a Windows Server 2008 server environment.
  • Administration of Windows Client / Server Environment including Active Directory, Internet Information Services, Exchange and DNS Management.
  • Prepared evaluations of software and hardware, and recommended improvements and upgrades.
  • Deployment and management of Desktop Clients and Workstations.
  • Developed training materials, and procedures, and trained users in the proper use of hardware and software.
  • Respond to written and telephone requests for assistance.
  • Maintained record of daily communication transactions, problems, remedial action taken, and installation activities.

Related Technologies Windows Server 2008, Windows 7/8, TCP/IP, LAN, Microsoft Office, Hardware, Servers, Hyper-V, Exchange, DNS, IIS, SQL Server, DHCP, Visual Studio 2012, Active Directory, Group Policy

Information Technology Consultant

Confidential

Essential Duties and Responsibilities:

  • Actively involved in the Technical Design of new network infrastructures, database schemas, software development cycles and Innovative process for business process re-engineering and Project Planning
  • Actively engaged in IT marketing, consultancy and software development with existing and prospective clientele.
  • Computer Systems Troubleshooting and Maintenance
  • Network design Administration LAN, WLAN, WAN, MAN, Active Directory Schema and policy design, Messaging Mailing configuration with MS Exchange Server
  • Designed new Websites and Web Applications on various platforms as well as supported and rectified issues with existing solutions.
  • Developed training materials, and procedures, and trained users in the proper use of hardware and software.
  • Provided Technical Training and Personnel Development to Clients and End users on newly acquired technologies or as an after sales services for newly commissioned project
  • Designed and Developed I.T. Policies for Industrial implementation in work place environments and networked location as standard operating procedures.
  • Provided Remote systems management, diagnosis, troubleshooting and support services to corporate clients on Windows based operating systems and custom based applications and software.
  • Exclusively provided Managed Information Technology Support Services for the Sierra Leone Embassy in Tripoli and other Diplomatic Entities.
  • I was also outsourced as an Expatriate IT Professional to various clients in Tripoli, Libya. see below

Related Technologies Windows Server 2008, Windows Vista/7/8, TCP/IP, LAN, Microsoft Office, Hardware, Servers, Hyper-V, VMWARE, Citrix, Exchange, DNS, DHCP, Active Directory, Group Policy

Information Technology Specialist

Confidential

Essential Duties and Responsibilities:

  • Administered ICT training and instructions to clients, end users and corporate entities.
  • Responsible for the design, development and implementation of new technologicalinputs.
  • Designed and developed small scaled Create Read Update Delete applications for business process automation and data manipulation.
  • Design and Implementation of I.T. Policies in Windows Server 2003/2008 server environments.
  • Configured and troubleshot mailing/messagingaccounts and issues with Microsoft Exchange and Exchange server 2010.
  • Deployment, Disaster Recovery Management of Operating Systems using automation technologies such as Microsoft deployment toolkit, windows imaging WIM , Acronis,Storage Craft Shadow Protect and Windows Automation tool kit.
  • Websites and Web Applications management on IIS, APACHE, WAMP and Glassfish
  • Administration of Windows Client / Server Environment including Active Directory, Microsoft SQL Server, Internet Information Services and DNS Management.
  • Developed project plans specifying goals, strategy and staffing, scheduling,identification of risks, contingency plans, budgets and allocation of availableresources.
  • Consulted with management and review project proposals to determine goals,timeframe, funding limitations, procedures for accomplishing project, staffingrequirements and allotment of resources.
  • Worked closely with the end users, business technologies, clients and others tounderstand and prioritize business goals and information needs related to theproject.
  • Facilitated business and technical design sessions, data conversion planning andcase model design.
  • Acted as subject matter expert in various technology and business functions.
  • Made recommendations for defining hardware and software needs.

Information TechnologySpecialist

Confidential

Essential Duties and Responsibilities:

  • Developed, implemented, managed, and administered IT solutions in support oforganizational needs.
  • Selected and managed vendors and subcontractors for various IT solutions.
  • Supported desktops, laptops, printers, mobile devices, and interface of equipment tothe network.
  • Obtained, maintained, and tracked IT assets.
  • Supported corporate workstation environment, conducting troubleshooting/repair,and IMAC Install, Move, Add, and Change activities.
  • Supported a server environment with over 2500 Active Directory users in three physical sites with multiple servers and domain environment.
  • Configured and troubleshot mailing/messagingaccounts and issues with Microsoft Exchange and Exchange server 2007.
  • User Account Administration with Windows 2003, 2008 Server and Active Directory.
  • Deployment, Disaster Recovery Management of Operating Systems using automation technologies such as Microsoft deployment toolkit, windows imaging WIM , Acronis, Symantec Ghost, Symantec Backup Exec and Windows Automation tool kit.
  • Designed and developed small scaled Create, Read, Update, Delete CRUD applications for business process automation and data manipulation.
  • Database base administration, design, stored procedures design on Microsoft SQL Server 2008.
  • Application management, deployment and security with Internet Information Services, Apache and Glassfish servers.
  • Deployment, Management and Administration of VSAT / Two Way Satellite Network Systems
  • Phone and E-mail support. Management and allocation of support requests tickets.
  • Implementation and support with Virtual Machine Server, Media Server,Microsoft Print Server, and Web Server Administration.
  • Design, Implementation and support of Websites Web Applications using Internet Information Services, Glassfish. Apache Tomcat servers for localized hosting and testing as well as using Linux / Windows platforms with CPanel for world wide web hosting.
  • Administered ICT training and instructions to over staff and stakeholders.
  • Design and Implementation of I.T. Policies and permissions for web servers, file shares and user administration.
  • Acted as subject matter expert in various technology and business functions.
  • Responsible for research and development of School Enterprise Resource Planning System andStudent Information Management Systems ESIMS .

Systems Administrator

Confidential

Essential Duties and Responsibilities:

  • User Account Administration and Management with Windows 2003 Server and Active Directory
  • Managed users and user accounts, including both the computer related aspects of creating and maintaining user accounts and systems, and responded to ticket requests, questions and problems and escalated or resolved as necessary.
  • Set up equipment for personnel use.
  • Responsible for over 800 workstations/gaming terminals including remote locations.
  • Provided IT support services to other members of the organization as well as customers.
  • Programming Bill Acceptors and Coin Mechanisms for currency differentiation for use in Slot Machines, Video Arcades, and Vending Machines.
  • Providing Technical and Hardware support to clients and gaming locations on gaming platforms such Amatic, Sensation, Franco etc.
  • Deployment, Management and configuration of Operating Systems Win 98, ME, XP Server 2003, Vista, Linux/Unix including new installations and ensured proper running on day to day basis.
  • Provide diagnosis on performance and operability issues with user systems desktop, laptops, printers, scanners etc. .
  • Design and Implementation of I.T. Policies for windows server 2003 environments.

Related Technologies Windows Server 2003, Active Directory, Microsoft Exchange, Windows XP, TCP/IP, LAN, Microsoft Office, Hardware, Servers

Systems Support Technician

Confidential

Essential Duties and Responsibilities:

  • Maintained computer hardware and assisted clients on operating systems and other software packages. Provided technical support to internet caf clients.
  • Assisted the IT Manager on large scale network infrastructure projects.
  • Delivered computer hardware instructions and Microsoft Office packages to students.
  • Provided daily support to ensure company staff had necessary tools to perform tasks efficiently
  • Set up equipment for personnel use.
  • Preformed and ensured proper installation of cable, operating systems, and appropriate software.
  • Provide diagnosis on performance and operability issues with user systems desktop, laptops, printers, scanner etc. .
  • Actively involved in the assembly of newly ordered computer systems and the troubleshooting and repair of incoming computer systems.

Related Technologies Windows Server 2003, Windows XP, TCP/IP, LAN, Microsoft Office, Hardware, Servers

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