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Systems Administrator Resume Profile

OBJECTIVE: To obtain a position as an IT SAP Basis System Consultants in your Company's IT organization.

HIGHLIGHTS OF QUALIFICATIONS:

  • Extensive experience in installation of small, medium and large-scale hardware including Software Debugging, Design and Implementation and Cost Analysis.
  • Strong communication skills with support staff, developers, consultants, vendors and customers.
  • Provide high level technical leadership and assistance to technical and non-technical staff.
  • Ability to adapt to a different environment and complete technical tasks or projects.
  • Exceptional talent for innovative problem solving.
  • Committed to maintaining quality and efficiency of large-scale computer systems.
  • Efficient use of my technical experience and knowledge to complete the installation of a large-scale mission critical project.
  • Strongly self-motivated, enthusiastic and profit oriented
  • Knowledgeable of computer technology standards.
  • Vast knowledge in troubleshooting, maintenance and upgrading various types of electronic computerized system.
  • Ability to design and integrate various computer systems into different types of business environments.
  • Successfully managed several concurrent projects in a timely fashion to fit the needs of the business.
  • NetWeaver 7.0 Basis including EP, and BW/BI/Java. SAP FICO, CRM, BW BI.
  • Both ABAP and Java NetWeaver stacks, including installation, upgrade, troubleshooting, and patching.
  • Basic ABAP and Java security, including role construction, SSO, and SNC configuration
  • Transport management system setup and maintenance, including CTS ,NWDI.
  • SAP Solution Manager 7.0 and Solution Manager Diagnostics.
  • System and client copies.
  • SAP ALE Technology RFC, IDOC, etc.
  • Day-to-day maintenance activities, including adding printers, reviewing Early Watch reports, etc.
  • IBM AIX 3, 4,5.1,5.2,5.3, 6.1.
  • SAP ERP 4.6D, ECC 6.0 and CRM 4 5 experience.
  • AIX HACMP experience
  • Korn shell and Perl scripting.
  • IP networking technologies.
  • AIX/Unix security.
  • Oracle DB and CICS gateways.
  • AIX Performance tuning.
  • Enterprise Storage/Storage Area Networking.
  • Familiarity with IBM Systems P hardware P520, P550, P570, etc.
  • IBM PowerVM virtualization technologies.
  • 8 years of experience implementing, upgrading, troubleshooting, and supporting enterprise level SAP software environments.
  • Multiple installs and support on SAP systems based on AIX with Oracle DB 7, 8i, 9i, 10G.
  • Extensive SAP technical architecture skills.
  • Executed several SAP Go-Live and PeopleSoft Go-Live and Upgrade projects.
  • Assisted in the creation of Standard Level Agreements SLA , Standard Operation Procedures SOP , and Standard Level Operation SLO including the negotiation of various maintenance contracts for each server or systems.
  • Strong oral and written communication skills. Experience in creating presentation and articulating technical issues to a variety of audiences, both technical and non-technical.
  • Knowledge of AIX 4x, 5.x, AIX 6x and new RS/6000 technologies like Power4, 5, 6, Regatta PSeries landscapes.
  • Knowledge of IBM 3584 LTO Tape library running TSM 5.1 or higher version to insure Database application backups.
  • Installed SAP R/3, BW/BI/BOBJ and NetWeaver applications systems and customized the applications as a SAP Basis team member running on IBM AIX server complexes.
  • Perform SAP client transaction from development to-Quality Assurance to-Production Databases.
  • Performed queries on SAP OSS notes database to resolve known issues or problems with SAP R/3 BW.
  • Knowledgeable of PeopleSoft Financial Supply Chain Management 8.4, 9 PeopleTools versions 7, 8, 9.
  • PeopleSoft Application Designer, Application Engine, PeopleTools, PeopleCode, PeopleSoft Integration Broker, SQR, Change Assistant, DataMover, Component Interface, and Process Scheduler.
  • Successfully installed and configured several PeopleSoft applications and upgrades on different AIX platforms.
  • Successfully planned and completed several test disaster recovery scenarios restoring the landscape of an AIX and RS/6000 SP/SP2 system using ADSM to restore Oracle databases.
  • Knowledgeable of Network Topology in the AIX, SUN, Mac, Windows, Windows NT PC Environment includes numerous protocols, Hubs, Concentrators, Routers, and Transceivers.
  • Successfully planned and complete several test disaster recovery scenarios restoring the landscape of several different AIX systems using ADSM to restore Oracle databases and PeopleSoft applications.
  • I have a strong understanding experience with AIX, Power 4, 5 6, Regatta LPAR's, SP2, PSSP, MQSeries, ESS SHARK SSA Disk Storage, EMC Symmetrics , NetApps SAN technologies.
  • Installed and programmed several models of IBM RS/6000 including Regatta LPAR's, SP, SP2, S70, S80, F50, F40, 43p and PSeries servers. Running AIX version 4.2.1, 4.3.1, 4.3.3, 5.1, 5.2, 5.3 and PSSP version 2.4, 3.1.1, 3.2
  • Work closely with Oracle DBA staff to customized filesystems structures for Oracle Database installs and testing on IBM PSeries servers, virtual and non-virtual configuration.
  • Installed and programmed ADSM/TSM servers and performing the storage administrator duties including any upgrades and fileset patching of ADSM/TSM clients and managing their backup schedules. Configured SAP TDP Pro and Oracle RMAN parameters for all SAP systems.

WORK EXPERIENCE

Confidential

Senior Platform Support Lead Basis Administrator

  • Responsible for providing both system and application administration to ensure the stable installation and operation of SAP systems and components running on UNIX/AIX and Windows operating systems.
  • Performed the day-to-day duties of a Senior Platform Support Lead Administrator required to support the IT department initiatives.
  • Provide highly technical skills in different areas of the IT, providing technical leadership, guidance and support for the IT technical analyst staff.
  • Responsible for the overall architecture, design and provides technical expertise to install, maintain, and upgrade SAP technologies.
  • Leads the daily monitoring and management of complex SAP BW/BI landscapes, manages quality assurance and testing process and designs new methods for completion of project.
  • Develops and implements program systems, provides production development support and troubleshoots problems related to SAP, develops complex computer integration applications, designs and configures systems and debugs software problems.
  • Demands ability to define and articulate customer value propositions for products, technologies and solutions in support of ERP implementations, migrations, etc, knowledge of advanced principles and practices of integration systems programming, SAP administration standards, policies and procedures, SAP Correction and Transport System and the ability to design, test and deploy and support complex SAP system landscapes.
  • Possess the knowledge of SAP systems landscapes consisting of mySAP, BW/BI,Portal and Solution Manager, SAP correction and transport system, SAP administration standards, policies and procedures
  • Administer system schedules Backups, downtime, client copies, and upgrades including Oracle RMAN configuration using SAP TDP Pro.
  • Provide SAP and database technical support to functional areas, configurations, developers.
  • SAP R/3 4.6D, ECC 6.0,CRM 4 5.
  • Assist in the evaluation of SAP upgrades and other related products
  • Assist with the installation of software patches and new releases of SAP software
  • Configure and maintain system environment modes profiles
  • Monitor table space growth, estimate growth and sizing requirements for SAP BW/BI.
  • Assist with the implementation of changes to support growth and operation of the ECC 6.0 hosted system including SAP Basis activities.
  • Monitor and make recommendations to improve SAP performance.
  • Monitor SAP BW/BI environment and assist in troubleshooting
  • Monitor SAP BW/BI performance and tune appropriately.
  • Work with developer, UNIX and functional representatives to solve SAP Basis issues.
  • Assist in the installation and upgrade of SAP systems.
  • Assist in the evaluation of SAP upgrades and other related products.
  • Assist with the installation of software patches and new releases of SAP software.
  • As a technical lead, must be accountable for defining and ensuring service level commitments between the data center, functional teams to support the end users. This includes coordinating and scheduling activities with our hardware and software vendors to maintain reliability of the system and application.
  • Able to design SAP BW/BI UNIX/AIX systems, communicate and coordinate with various parties, and have the ability to multitask across several projects.
  • Able to plan the deployment of a SAP system landscapes within aggressive timeframes.
  • Have a good understanding of dedicated SAN storage DISK architectures.
  • I have solid UNIX AIX administration skill sets and continuous dedicated systems administration experience, have a good understanding of SAP architecture and systems strategies.
  • I assist in the server design and environment to meet the business requirements and subsequently work closely with the data center resources in refining the design and ensure that the right environment has been built and adequately tested prior to production.
  • Will work closely with the functional team to confirm sizing of the UNIX/AIX environment CPU, memory, storage and define the schedule of server deployments.
  • A wide degree of creativity and latitude is expected.
  • When requested, must be highly capable of performing a variety of different tasks for several disciplines in the IT area when required.
  • Familiar with a variety of the field's concepts, practices, and procedures while relying on extensive experience and judgment to plan and accomplish goals.
  • Designs and develops SAP architecture requirements and specifications to ensure the system is meeting the needs of the business.
  • Provides technical support and leadership on SAP Basis systems including establishing standards and requirements, evaluating and directing enhancements, and implementing solutions for performance monitoring, and systems configuration, design and implementation.
  • A high level of understanding of technical security e.g., firewalls, encryption, SAP, PeopleSoft, AIX Operating System and Oracle Database security is required.
  • Responsible and executed several SAP BW/BI Netweaver 2004s 7.0 EHP1 Solution Manager installations, technical configuration and maintenance, configuration of third-party software for SAP, user administration and spool maintenance.
  • Must execute securing, patching, system tuning and administering UNIX/AIX, SAP BW/BI, PeopleSoft, Windows and Oracle database environments.
  • Install and support the PeopleSoft 4-tier environment and transition the existing environment to 4-tier.
  • Assist in the planning, design, development, testing, deployment and maintenance of new applications or enhancements to existing applications.
  • Communicate with end users to troubleshoot and resolve technical problems and they occur.
  • Ability to motivate and maintain effective working relationships with all employees.
  • Good problem solving, decision-making, time-management and organizational skills.
  • Play a leading role in the process of assessing, selecting and managing the implementation of medium-to-large enterprise-wide information systems and applications.

Confidential

Senior Platform Support Specialist UNIX Administrator

  • Performed the day-to-day duties of a Senior Platform Support UNIX Administrator required to support the IT department initiatives.
  • Primary duties are to support Regatta P670's and two SP frames populated with MCA High nodes and PCI Wide nodes.
  • Support all applications and Oracle databases running on AIX servers.
  • Support the Tivoli Backup environment and transition the Legato environment over to TSM.
  • Troubleshoot complex client/server integration issues between various non-UNIX platforms.
  • Install and Support the PeopleSoft 4-tier environment and transition the existing environment to 4-tier.
  • Troubleshoot complex network integration issues as they relate to the AIX SP Regatta UNIX environment.
  • Perform performance analysis and provide tuning recommendations.
  • Develop shell scripts to automate the server environment.
  • Investigate, engineer and create strategies required to support various initiatives for the server environment.
  • Evaluate recommend system-related software, provide problem determination resolution services for the server environment.
  • Support the existing Connect Direct environment and assist in the installation of IBM MQSeries 5.2 on a Regatta LPAR server complex.
  • Support all SAP initiatives regarding the interface with Hosted SAP Atlanta implementation including the installation of SAP Gateways.
  • Assist SAP Basis personnel in problem solving day-to-day task supporting SAP modules CRM BW and support the any go-live task that may arise.
  • Support MacData SANS environment connect to an IBM SHARK 800 storage server.
  • Support two IBM P-series Regatta 670 servers using LPAR partitioning.
  • Support AutoSys scheduling software environment running on the IBM Regatta servers running AIX 5.1.
  • Support all day-to-day duties and problem tickets that are issued to the UNIX department.
  • Provide training assistance to staff members and related support groups.
  • Create appropriate documentation for Computer Operations use.
  • Assist project application programmers with program development issues and solutions.

Confidential

Senior Platform Support Specialist UNIX Administrator Contract Consultant

  • Performed the day-to-day duties of a Senior Platform Support UNIX Administrator required to support the IT department initiatives.
  • Primary duties are to support Regatta P670's and two SP frames populated with MCA High nodes and PCI Wide nodes.
  • Support all applications and Oracle databases running on AIX servers.
  • Support the Tivoli Backup environment and transition the Legato environment over to TSM.
  • Troubleshoot complex client/server integration issues between various non-UNIX platforms.
  • Install and Support the PeopleSoft 4-tier environment and transition the existing environment to 4-tier.
  • Troubleshoot complex network integration issues as they relate to the AIX SP Regatta UNIX environment.
  • Perform performance analysis and provide tuning recommendations.
  • Develop shell scripts to automate the server environment.
  • Investigate, engineer and create strategies required to support various initiatives for the server environment.
  • Evaluate recommend system-related software, provide problem determination resolution services for the server environment.
  • Support the existing Connect Direct environment and assist in the installation of IBM MQseries 5.2 on a Regatta LPAR server complex.
  • Support all SAP initiatives regarding the interface with Hosted SAP Atlanta implementation including the installation of SAP Gateways.
  • Assist SAP Basis personnel in problem solving day-to-day task supporting SAP modules CRM BW and support the any go-live task that may arise.
  • Support MacData SANS environment connect to an IBM SHARK 800 storage server.
  • Support two IBM P-series Regatta 670 servers using LPAR partitioning.
  • Support AutoSys scheduling software environment running on the IBM Regatta servers running AIX 5.1.
  • Support all day-to-day duties and problem tickets that are issued to the UNIX department.
  • Provide training assistance to staff members and related support groups.
  • Create appropriate documentation for Computer Operations use.
  • Assist project application programmers with program development issues and solutions.

Confidential

SAP Basis /SP UNIX System Administration

  • Primary AIX/SAP Basis system administrator for a SAP R/3 4.6B application running on IBM RS/6000 S80 hardware connected to one SP frame populated with SP wide nodes used for testing, development, quality-assurance SAP R/3 instances using Informix as the database.
  • EMC symmetric and SSA drives are used for storage devices.
  • 3590 tape drives are used for the backup the SAP R/3 databases.
  • Troubleshoot complex client/server integration issues between various non-Unix/SAP platforms.
  • Troubleshoot complex network integration issues as they relate to the AIX/SAP environment.
  • Provide training assistance to staff members and related support groups.
  • Create/review processes for establishing and improving existing AIX SP server infrastructure.
  • Install support various AIX server based products.
  • Create appropriate documentation for Computer Operations personnel to use.
  • Investigate, engineer, create projects required to support various team initiatives.
  • Attend meetings and represent the AIX team in project discussions.
  • Participate in various project phases and report findings back to the manager of AIX.
  • Install maintain systems software for RS/6000 AIX SP environment.
  • Perform upgrades, installation and maintenance required to support SAP architecture.
  • Perform all necessary SAP Basis function to support and maintain SAP R/3 instances.
  • Perform all Informix database functions to support SAP R/3 including capacity planning and upgrades.
  • Perform performance analysis and provide tuning recommendations.
  • Assist project application programmers with program development issues.
  • Develop shell scripts to automate the server environment.
  • Evaluate recommend system-related software, provide problem determination resolution services for the server environment.
  • Worked closely with the functional team to confirm sizing of the UNIX environment CPU, memory, storage and define the schedule of server deployments.
  • Responsible for gathering requirements for planning, designing, and managing the server environments for SAP systems that the Technology team is responsible for.

Confidential

System Administrator

Maintained two IBM RS6000 AIX SP server complexes populated with SP Wide Nodes running AIX 4.3.3 and PSSP levels 2.4, 3.1, 3.1.1., 3.2.

  • Use standard and advanced AIX/UNIX tools to measure and analyze subsystem performance for CPU, memory, I/O and networking.
  • Responsible for the day to day administration, monitoring, maintenance, installation, configuration, changes, enhancement, upgrading, patches, problem solving, filesystem maintenance, system error corrections, load balancing and tuning the operating system, network connections, backup systems and system space capacity for such servers.
  • Create/review processes for establishing and improving existing UNIX server infrastructure.
  • Responsible two-year lease contract turn-over thus requiring a lease change out procedure to be created and executed for each server.
  • Assisted the Oracle DBA staff to improve, upgrade and install new versions of Oracle 7,8 and 9 versions databases installed on the Development and Production SP Nodes.
  • Worked closely with the Tivoli ADSM ESS administrator to install, upgrade and troubleshoot Tivoli ADSM and ESS SHARK storage system related problems that may occur on a day-to-day.
  • Primary system administrator for the Network staff for installing and configuring, system patch upgrades, and troubleshooting various network software packages installed on SUN servers such as QIP DHCP/DNS , Netview, CiscoWorks, Checkpoint Firewall and ACE authentication software SecureID .
  • Installed and configure Veritas Volume Manager to manager the filesystems on SUN servers.
  • Respond to systems problems 24-hour on-call with rapid identification and corrective action to restore system operation.
  • Configure SMTP ports to allow Tivoli Frame work to monitor all UNIX servers.
  • Work with the SAP team to decide output management solution and data transfer configuration using IBM MQseries software.
  • Work with the WEB staff to maintain all UNIX servers running our WEB applications including intranet and internet applications.
  • Perform cost analysis on additional equipment for upgrades for replacement of existing systems.
  • Assisted in the creation of Standard Level Agreements SLA , Standard Operation Procedures SOP , Standard Level Operation SLO and negotiated various maintenance contracts for each server or systems.
  • Administered a medium sized EMC symmetric storage system for Y2K testing during the year of 1999.
  • Attend the necessary educational schools for new equipment that enters the maintenance support list.

Confidential

SAP Basis / SP UNIX System Analyst/Administrator

  • Recruited and relocated to join the SAP Basis team to assist and provided leadership in the planning, visioning and implementation of nationally geographically dispersed Year 2000 compliant client/server SAP R/3 integrated financial system for the Citizens Utilities Company corporate sector.
  • Implemented a three phase SAP installation to bring on-line the Communication, Corporate and Public Sectors of the Company.
  • Assisted in the planning, the selection and the installation of a state - of - the -art IBM RS6000 SP frame client/server large-scale computer system using IBM S70 Ravens as the database servers to run a SAP R/3 application cable of running 1500 concurrent users.
  • Evaluated several applications and was a key technical factor in the decision making process.
  • Assisted in the planning, selection and installation of all third party software products used to perform system monitoring BMC Patrol , batch job scheduling Tivoli Maestro , and file transfer automation software NDM Sterling Commerce.
  • Attend all necessary schools, classes and seminars to insure proper installation and operation for IBM RS6000 SP Client / Server System.
  • Responsible for day- to day operations to maintain a corporate system running a mission -critical 24 by 7 hour financial system.
  • Assist in the installation, changes, enhancement, upgrading, patching and problem solving to support an integrated financial SAP R/3 system.
  • Performed installs, filesystem maintenance, correct system errors, network connections, system backups Tivoli ADSM and system space capacity planning for the servers.
  • Provided maintenance and administration for the training, development and quality assurance SAP R/3 instances use to develop, test and train users on the SAP R/3 application.
  • Perform SAP Basis functions to support FICO HR module.
  • Anticipated system and software failures and build a support plan to insure stable operation with no downtime.
  • Use proper diagnostic tools and techniques to monitor system usage and anticipate difficulties for client response time.
  • Respond to systems problems 24-hour on-call with rapid identification and corrective action to restore system operation.
  • Works with the business staff, applications analysts, developers, trainers and vendors to develop and implement application interfaces.
  • Monitor the SAP application using CCMS and provide corrective action solution to resolve any arising problem on a day-to-day basis.
  • Performed CTS client transaction to all of the SAP instances when requested.
  • Assisted ABAP developers to create, test data uploads to and from the SAP applications.
  • Performed SAP patch upgrades and version release upgrades to SAP.
  • Performed database installation, configuration and analysis required to maintain the SAP applications.
  • Configure the SAP router connect to a frame relay cloud to provide point to point connection the SAP competency center.
  • Used a developer's key to find resolutions to the SAP applications using OSS notes.
  • Created the test environment use to test the ABAP programs and including a load test environment Mercury Load Runner .
  • Installed and configured the output management solution to provide printing throughout the Citizens WAN wide-area-network including the configuration of all printing assignments to IP base printers.

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