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Director Resume Profile

Cincinnati, OH


I would like a challenging position at a company where my skills and experience will greatly enhance the company's success and my own personal growth.

Executive Summary:

Over 15 years of extensive IT, Voice, IP Core, Data Center, Managed Service and Network Security experience in large, demanding technical environments. Hands on, self-directed, proactive, dedicated and dependable person. Excellent performance under pressure and highly adaptable to new environments. Hired, trained and supervised large and small teams to support infrastructure technical needs.

Professional Experience:


  • Started as founding member to create a managed hybrid hosted communication network for the hospitality industry utilizing Metaswitch as a core wearing multiple hats to keep the business successful and moving forward.
  • Created custom Asterisk based PBX with PMS integration for local deployment in a hotel environment.
  • Designed and implemented various wired and wireless infrastructures utilizing HP, Adtran, Grandstream, Cisco, Pyibridge, Ruckus and Motorola for customers ranging from small business to large 5 star properties.
  • Deployed and managed Multisite VMware vSphere deployments for virtualization of various software components.
  • Designed and supported CATV headends and IPTV networks with PMS integration.
  • Managed Carrier and Vendor Contracts and Relationships.
  • Managed Departmental Budget.
  • Managed active trouble tickets and preformed trouble resolution.
  • Participated in technical support escalation and on call for service related issues.

Director, Engineering and IT

  • Brought in to design and implement a VOIP network and transition ESCO from a reseller of VOIP services into a managed services ITSP.
  • Engineered and built a geo-redundant Metaswitch network that primarily serviced the Senior living and Hospital industries.
  • Successfully deployed and migrated a total of 25,000 lines from other providers to our own Metaswitch mix hosted and SIP Trunking platform.
  • Re-engineered a new deployment model migrating away from legacy NEC and Mitel PBX's to managed telephone gateways controlled by the Metaswitch core and adding tiered internet access via Occam/Calix/Zhone DSL or FTTH/GPON with POTS and CATV options for end users.
  • Created and implemented a change management plan to help mitigate human error risk and institute accountability.
  • Implemented Nagios and Cacti for advanced monitoring and proactive notifications for NOC and on call staff with text and voice notifications.
  • Virtualized internal server infrastructure utilizing Dell ISCSI San, Microsoft Hyper-V and VMware.
  • Provided end user support for various software applications and hardware.

Manager, Network Engineering

  • ManagedSecurity, Voice, Data and systems engineering groups for both Enterprise and National Data Network.
  • Implemented change management procedures for overall teams.
  • Started cross training engineering teams for added personnel flexibility.
  • Managed switch class 5 migration project migrating from legacy Veraz Softswitch to Metaswitch.
  • Replaced legacy SBC's with Acme Packet SBC Solution.
  • Managed Nextone/Genband SBC's.
  • Provided Traffic Forecasting for both Data and Voice Trunk Network.
  • Managed Yearly Budget for Multi-group environment.
  • Managed Vendor Contracts


  • Managed company overall security, network engineering and systems engineering groups for both Enterprise and National Data Network.
  • Designed and Implemented enterprise network upgrade to support next generation network speeds.
  • Implemented Turin Systems DCS for National Network re-grooming and port savings on soft switch.
  • Implemented new security policies and network firewall and security measures utilizing Palo Alto and Aknoix IM Proxy for industry related compliance PCI and business accountability/security.
  • Implemented Municipal Wifi deployment using Strix Systems and custom system architecture for account control and maintenance.
  • Consolidated linux server farm into virtualized systems using Xen.
  • Systems management for AIX / Oracle B/OSS system to increase uptime and reliability.
  • Upgraded internal switching infrastructure to support gigabit to the desktop for advanced applications. Implemented Foundry SuperX Layer2/3 Switching environment with VRRP.
  • Managed yearly budget for group and managed vendor contracts.

Network Engineer III

  • Built out additional pop sites to support national VoIP network.
  • Veraz Softswitch Training and deployment of additional media gateways.
  • Deployed Sylantro feature server to act as Class 5 soft switch.
  • Kagoor SBC implementation.
  • System tool design using Perl and PHP to aid NOC in supporting voice and data systems.
  • Aided in integration and management of acquired network companies and upgraded network core to Cisco GSR.
  • Implemented Network Monitoring application using Micromuse's Netcool.
  • Mentored and assisted other engineering staff with their projects as top level support.
  • Tested various IP Phone's in lab environment.
  • Implemented Micromuse/IBM Netcool for SNMP trap monitoring and alarming.

Network Engineer II

  • Established national data network with emphasis on VoIP.
  • Designed and implemented various Cisco WAN systems 7200, 3600, 5300, 2500, 2600, 2900, 6400 .
  • Implemented DSL wholesale and resale network using Cisco 6400 for ATM Aggregation.
  • Security Management using Cisco PIX.
  • Implemented Wholesale TF Dialup platform utilizing TNT MAX Modem Banks.
  • Voice over IP Network Design and Implementation using AS5300, Cisco Call Manager, Cisco Voice Manager
  • Network Monitoring utilizing Cisco works 2000, WUG, MRTG, Cisco Voice Manager
  • BGP, OSPF, Static Routing configuration

Systems Engineer

  • Established ISP systems from initial planning, provisioning, API creation / integration and system installation. Utilizing Perl, Mysql and shell scripting.
  • Implemented Cisco AS5300's for local modem Pools in Cincinnati and Los Angeles.
  • Implemented Radius/TACACS for network security
  • Utilized radiator for radius implementation to maintain a nationwide dial-up network for wholesale and retail customer base.
  • Assisted with Circuit turn-up and testing with various cisco equipment and modem pools.

Technical Engineer

  • Managed 5 POP sites
  • Cisco Router Configuration
  • Web page design
  • Customer Service/Support
  • Customer Network Management.

Call Support Tech

  • Provided on call Technical support for end users for ISP services
  • Provided LAN management to local networking systems.

Technical Skills and Experience Summary:

Network Hardware Switching:

Cisco: 2500, 2600, 3600, 2900, 5300, 5400, 6400, 7200, 1200, PIX and ASA

Foundry/Brocade: SuperX, FES, FEX, Big Iron

Calix/Occam: B Series/6xxx

Zhone: MALC, MXK

Metaswitch: SBC, 2510 3510, EAS, CFS, Metaview, SAS, N-Series

Nextone/Genband SBC

Veraz: Softswitch and Gateways

Acme Packet: Net-Net 4250, Net-Net 4500

Adtran: Netvanta 1200, 1300, 1500, 1600, 3400, 6200, 6300, 6500, 7000, Total Access Atlas

HP: Procurve 1900, 2500, 3500, 5500, 5800, 6200

Asterisk PBX various distribution and custom application development

CACTI, MRTG, Nagios, OccamView


Phibridge Uniphyer

Ruckus: Zone Director, Zone Flex Indoor and Outdoor units

Palo Alto Firewalls



Linux Administration: Redhat, CentOS, Fedora, Ubuntu

Windows Administration: Windows 2003, 2008, Exchange, Active Directory, IIS


IPTV: Conklin, Beenis, Verimatrix, Video Propulsions Floodgate. Minerva

Packet Analyzers: Wireshark, tcpdump, Empirix Hammer XMS

Virtualization: VMware ESX, KVM, XEN, Hyper-V

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