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Sr. Systems Analyst Resume Profile

Executive Summary:

  • Results driven, articulate, analytical and post graduate IT Systems Executive Professional with close to 8 years of cross functional expertise across various IT enabled business domains like Toll Collection, Banking, Finance, Insurance, Restaurant Travelling, Auction and Payment Processing, Mass Media and Communications, Healthcare Manufacturing Virtual Computing industries.
  • Excellent skills in project planning, scoping, scheduling, presentation, execution, delivery, reporting using MS office tools like visio, word, power point, project and excellent ability to manage people, processes, and events.
  • Knowledge Expert in IT and Network computing.
  • Strong analytical skills and a high degree of 'learn-ability'.
  • Excellent ability to conceptualize, understand and explain to the end client the underlying technology architecture within a short span of time and in a brief and concise manner.

Excellent client facing skills.

  • Ability to multi-task in a fast paced work environment.
  • Excellent written and verbal communication skills.
  • Provide multilingual support.
  • Open for temporary relocation to any part of the World/Americas for project related work.
  • Available 24 X 7 or 100 of the time to support project related work or telecommuting to work aka Work from Home / from Base Location.
  • Committed in building excellent professional, people management, inter-personal, organizational and team player skills.
  • Passionate in understanding day to day business operational issues and be a helpful contributing member in driving teams to achieve their goals.
  • Possess a consistent record been through a growing career in technical business support/production support operations with CA SiteMinder, Sun One LDAP Directory Server, and Identity Manager products in huge client user base implementations like Citigroup, The Western Union Company, Liberty Mutual, EBay and VISA.
  • Understand the urgency, criticality, operational risks and business impact affecting changes in such high performance environment at the same time being prepared to take rapid decisions with minimal impact to end user functionality/experience.
  • Take the lead in implementing Change Management processes and making sure they do not have immediate impact on the business functions, while in such cases be held responsible in mitigating such risks quickly and effectively and at the same time work with engineering teams in finding permanent solutions to production issues.
  • Adhere to Quality Assurance best practices and follow strict software product release guidelines.

Excellent trouble shooting skills.

Job Related Summary:

  • 8 years of experience in the IT Industry.
  • 7 years of overall experience in SDLC, Automation, QA Testing, Application Development Maintenance, Programming.
  • 7 years of experience in the implementation of LDAP and Authentication based technologies.
  • 7 years of experience in the implementation of Single Sign on Projects using CA Siteminder SSO.
  • 6 years of experience in the implementation of Identity Management Projects using Sun IDM and CA Identity Manager.

CA Certified IAM Consultant.

Core Expertise:
  • Hands on expertise in customization and implementation of CA Siteminder v5.x/6.x/12.x, CA Identity Manager v6.x/8.x/12.x, Sun Identity Manager v5.x/6.x/7.x and Sun One Directory Server v5.x/6.x/7.x software products.
  • Skilled in IIS web server 5.x/6.x/7.x, Apache Web Server 2.x, Tomcat Servlet Container 4.x/5.x/6.x/7.x, Jboss Application Server or Wild Fly 4.x/5.x/6.x/7.x, Web Sphere Application Server 5.x/6.x/7.x, Web logic 8.x/9.x/10.x and Jrun application server 2.x.
  • Full Software Development Life Cycle implementation SDLC in business requirement analysis, systems analysis, design, development, debugging, testing, support and maintenance of client/server and internet applications for J2EE technologies.
  • Skilled in Object Oriented Analysis Design OOAD , Object Oriented Methodologies like UML and Rational Unified Process RUP
  • Skilled in J2EE technologies Servlets, JSP, EJB, JDBC, Struts, ANT, and Junit.
  • Skilled in developing and generating dynamic content with web development tools like DHTML, CSS, JavaScript, XML and DTD Schema
  • Skilled in developing Java Web Services using SOAP, XML, WSDL.
  • Skilled in Systems and Applications Integration across various OS Platforms in order to build a high performance computing environment with exceptional networking/connecting abilities at optimum costs.
  • Skilled in deploying middleware software application technologies in order to provide an uninterrupted rich end user experience for High Performance IT Applications used in the high tech industry at optimum costs.
  • Skilled in optimization of the IT infrastructure and reducing further costs to the company through effective usage of server side leveraging virtualization technologies like BIG-IP/Reverse Proxying/Forward Proxying/Cache Proxying, VMware and User Directory Virtualization respectively.
  • Skilled in Hardware Capacity Planning Building a High Availability Infrastructure.
  • Skilled in Performance Testing and Tuning of Applications.
  • Skilled in setting up various levels of corporate VPN, Desktop SSO and Application SSO to the partners employees.
  • Skilled in Windows other OS Configuration management backup restoration of the current state of programs and applications in Windows, backup and restoration of the image of the OS/any other IT System using Acronis software, disaster and data recovery of the existing applications.
Industry Knowledge:
  • IT security CIA triad, Corporate Information Security Policies, Intrusion Detection, Vulnerability Management, Authentication and Authorization technologies.
  • Financial Markets Stock/Equity, Forex, Algorithmic High Frequency trading.
  • ERP SAP, PeopleSoft
  • Internet Marketing Search Engines and Optimization, Website Ranking analytics, Spidering.
  • Networking Telecom BGP Routing, Peering, Depeering, IX/P's, Autonomous Systems, ISP's.
  • PCI DSS and PA DSS compliance Payment Processing, Gateways, VISANET database.

Professional Experience:-

  • ASM Technologies, Richmond Road, Bangalore, India Nov 2013 to Current
  • Client: VMWARE, Kalyani Magnum, JP Nagar, Bangalore, India
  • Role: Principal IT Consultant Sr. Middleware Administrator Team Lead
  • My role in the IT ops unit is to assist and provide operational support to the Software Defined Data Center implementation project for the Identity Management Track.

Technical Environment: V-Fabric App Director, Oracle Access Manager 10g/Oblix, Oracle Internet Directory OID , Oracle Virtual Directory OVD , Oracle ASDK, RHEL 5

Key Responsibilities:-

  • Learn and understand the configuration and deployment of Oracle Access Manager in the Dev, Test, LT and Stage environment/s.
  • Create, modify template service in the V-Fabric app director.
  • Configure, save perform provisioning runs of the deployment templates in the V-Fabric app director.
  • Modify UNIX shell scripts to push IDM related configuration changes in the V-Fabric App Director template/s.
  • Monitor SDDC project activities on a daily basis and perform IDM related tasks like bringing up the IDM services after a network card update, performing and testing SAML integration of VMware Horizon manager application with Oracle E-business Enterprise suite of applications, configuring ASDK web services, and performing VISL changes.
  • Coordinate the automation tasks on par with the SDDC provisioning schedule and keep the project co-coordinators, individual tracks updated with the latest status of the automated provisioning of the IDM track.
  • Single Point of Contact for all SDDC related tasks for the IDM track.
  • Additionally performed day to day L2 level changes, raised and resolved helpzilla tickets for the IDM track.

Confidential

Role: Principal IT Consultant Team Member Individual Contributor

My current role in the IT operations and sales business unit at Nvidia is to assist and provide operational support to CA Identity minder, and CA Siteminder product implementations.

Technical Environment: CA SiteMinder R12.51, Windows 2008 Enterprise Edition, Active Directory, SAP, IIS 7.5, CA SiteMinder Web Agent R12.5, CA Identity Minder R12.5, SiteMinder Web agent Option Pack R12.x

Key Responsibilities:-

  • Install, configure, customize and setup the Siteminder identity minder environments in a Highly Available and clustered environment.
  • Trouble shoot the installations of Siteminder and Identityminder deployments.
  • Provide workarounds of the Siteminder Idm solution according to the customer requirements.
  • Prepare provide the documentation for the customer teams, vendor teams viz Build books, Run books, Solutions Design Specs / Functional Specs, Solutions Requirements Spec, Solution Test Env Spec etc.
  • Provide write up on training materials for team members, mentoring teammates.
  • Integrate Siteminder with client applications and enable the client with a centralized SSO architecture or portal for authentication and authorization services.
  • Perform a business impact analysis in order to be able to move the solution to the critical business environment/s production and BRP/DR.
  • Obtain Sign off's on the integrations from the Application Owners and move the Siteminder solution to the production environment.
  • Understand the existing IDM solution in place and provide detailed customization specs for the CA IDM solution.
  • Integrate Onboard End Points/Applications with the custom IDM solution.
  • Obtain Sign off's from the Application Owners of the on boarded applications before being able to move the solution to the production environment.
  • Troubleshoot any production issues and escalate issues to CA Support while being able to roll back settings to the original state to avoid any business impact or provide a temporary work around to production issues which can be retained within a short period of time.

Confidential

Role: Sr. Specialist Team Lead

My role in the Confidential Organization at Wipro Technologies is to provide consulting services to Wipro's customers across the United States. The assignment was an overall POC effort which has been performed in the Development and QA environments to integrate SiteMinder into Honeywell IT infrastructure. In the capacity of a Team Lead, I am responsible for handling the project related activity of a team of 6 technical offshore onsite staff while reporting the overall progress of the project to Honeywell and Wipro Management. Brief day to day activities ranges from installation, configuration troubleshooting the deployments of Siteminder/Federation, initiation, coordination, follow up with corresponding application teams to explain obtain sign offs from the application owners for integrating the CA Siteminder Federation Solution with Honeywell applications..

Technical Environment: CA SiteMinder Federation R12.5, CA Directory R12, Windows 2008, RHEL 5, Active Directory, Novell LDAP Directory, SAP, Sales Force, IIS 7, CA SiteMinder Web Agent R12.

Key Responsibilities:-

  • Gather requirements prepare the technical questionnaire document to circulate among the teams within Honeywell to capture the effort needed to deploy and integrate CA Siteminder and Federation at Honeywell.
  • Work with HITS Technology Architect/s to develop Siteminder and Federation use cases for the proposed architecture.
  • Provide the overall Solution Design for the Siteminder and Federation Manager implementation across different departments at the Honeywell Organization.
  • Installation Configuration of CA Siteminder Policy Server, Web agent, Web Agent Option Pack, New Atlanta AS, IIS and appropriate Java JDK/s in a Highly Available and clustered environment.
  • Troubleshoot the installations of Siteminder.
  • Integrate Siteminder with client applications and enable the client with a centralized SSO architecture or portal for authentication and authorization services.
  • Creation of application based domains, realms, rules, policies and responses, creation and assignment of user directory repositories to the domains, creation of registration schemes to provide user self registration service to the end users, creation of basic authentication schemes to identify and personalize content according to the user and customer groups, creation of password policies to provide password services to the end users, creation of host configuration objects, agents, agent groups, and agent configuration objects and implementation of trusted host registrations.
  • Configuration of the CA directory server instance as Siteminder policy and key store, create a base tree structure for policy store data, import policy store definitions, and policy objects.
  • Create Partnership Federation for Federated application/s , deploy and protect federation web services, establish user directory connections, determine the SAML profile, import keys and certs for signing, verification, validation, encryption and decryption of the SAML request, configure local and remote entities, configure idp and sp partnerships at both asserting and relying sites, activate, link and test partnerships.
  • Install and set up a high available MS SQL Server database repository environment to store retrieve user authentication and authorization information for system auditing purposes and configure ODBC data sources/ DSN's for the same.
  • Perform a business impact analysis in order to be able to move the solution to the critical business environment/s production and BRP/DR.
  • Provide workarounds of the Siteminder Federation solution according to the customer requirements.
  • Obtain Sign off's on the integrations from the Application Owners and move the Siteminder solution to the production environment.
  • Troubleshoot any production issues and escalate issues to CA Support while being able to roll back settings to the original state to avoid any business impact or provide a temporary work around to production issues which can be retained within a short period of time.
  • Attend daily client meetings and provide an update on the overall progress of the activity.
  • Articulate and document the Build books, Run books, Solutions Design Specs Functional Specs, Solution Requirements Spec, and Solution Test Env Spec for the SSO Federation enablement effort and conduct KT sessions with the customer vendor teams.
  • Provide write up on training materials for team members, mentoring teammates.

Confidential

Role: Sr. Services Consultant Nationwide Consulting

Confidential is to provide IT services for CA's clients in the West Services Headquarters and also across other parts of USA. Typical role assignment involves preparing the Solution Design Spec, Functional Spec, Requirements gathering, Implementation Spec, and Test plan for SiteMinder and Identity Manager products, engage in the part of project initiation and scoping, statement of work, work on contract assignments, attend training sessions.

Assignments at CA Technologies:

1 Confidential

Role: CA Identity Manager Consultant

Confidential is undergoing an initial phase of upgrade of existing identity management solution implementation from release 8 to release 12.5. The project assignment consists of re-designing the complete identity management solution and considering new end resources for release 12.5 implementation. The brief role at Lifespan was limited to learning the process of gathering and identifying the solution requirements from the scratch for CA IDM R12.5 solution implementation. The role also involves transferring the gathered information to client team members during knowledge transfer sessions.

Technical Environment: CA IDM 8.1 12.5, Windows 2008, Windows 2003, Active Directory, BMC Remedy, IBM Web sphere Application Server 7, IIS 7.

Responsibilities:-

  • Gather and understand CA IDM solution requirements and design specifications.
  • Understand the role customization and explain various roles involved, understand connector configuration, code customization and provisioning components.
  • Assist the Principal Architect in preparing the solution requirements specification: Identify the business drivers, expected solution outcomes, solution scope, summarize the current state of the IDM implementation and perceive the planned end state, grasp the primary solution actors, identify the functional requirement.
  • Identify the existing use cases and formulate new use cases, identify non-functional requirements and solution constraints.
  • Present the document to the customer.
  • Provide a top to bottom overview of the to-be IDM solution.

Role: CA IAM Consultant

The brief troubleshooting assignment at North West Mutual involved reinstallation, troubleshooting and fixing deployment issues of CA IDM in the development and staging environments. The role also involved assisting in troubleshooting R12 Siteminder web agent related issues for Apache Web Server.

Technical Environment: CA IDM 12.5, Red Hat Linux 7.1, Apache Web Server 2.2, Jboss 4.1, CA Siteminder Web Agent 12.

Responsibilities:-

  • CA Identity Manager Installation, Configuration Troubleshooting
  • Troubleshooting SiteMinder R12 web agent installation and configuration.
  • Providing work around for the agent installation.
  • Review IDM configuration/deployment and Fix IDM website functionality in the development and staging environments.

Confidential

Role: CA SiteMinder Consultant

The assignment at First American Trust involved Upgrades to the Siteminder environment from release 6 to 12 in the development environment.

Technical Environment: Windows 2008, CA Siteminder 12, IIS 7, New Atlanta ServletExec 5.0 ISAPI, Active Directory, MS SQL Server 2005.

Responsibilities:-

  • I was the lead consultant involved in the up gradation of SiteMinder from R6 to R12.
  • Duties involved installation and configuration of core Siteminder components, migration of Siteminder objects from R6 to R12.

Confidential

Role: CA Identity Manager Consultant

Comcast had an ongoing CA Identity Manager Implementation Product migration project. This was a shadowing assignment to assist the consultant lead in deploying CA IDM R 12.5 on a web logic platform, understand and migrate the existing Sun IDM implementation into CA Identity Manager Implementation.

Technical Environment: CA IDM R12.5, Sun Identity Manager 8, Windows 2008 server, MS Active Directory, CA Directory, Web Logic 11g, IIS 7.

Responsibilities:-

  • Typical job functions involved understanding the existing Xpress Language code for the customization of IDM product into a working functional spec and translate it into Java code to achieve customization in CA IDM.
  • Deploy installation and configuration of CA Directory, CA IDM on web logic platform.
  • Configure end points.
  • Deploy Grand slam code customization in the development, and testing environments. Understand provisioning requirements, gather translate requirements into working code.

Confidential

Role: Programmer Analyst Sr. Professional Team Lead

  • Confidential is providing IT services for the migration and up gradation of existing security infrastructure for the Debit Processing DPS domain services distributed across North America region data center located Denver . The current project has two major milestones
  • 1 AS IS migration of the current Identity minder, Siteminder and Sun One LDAP platform from existing windows 2003 X86 onto windows 2003 X86 VM ware servers for Integration Testing, Quality Assurance, Certification, Production and BRP/DR environments in an overall effort to complete the requirements for the Data Center Optimization DCO project.
  • 2 Up gradation of the newly built DCO environment to newer version of software components CA Identity Manager R12.5, CA Siteminder R12, and Oracle DSEE or Sun DSEE V7 by installing, configuring, customizing, testing and obtaining end user acceptance or web-cutover.
  • Technical Environment: Windows 2008 Server, Windows 2003 Server, CA Identity Manager R12.5 , CA Siteminder R12, Oracle or Sun DSEE V7, CA Identity minder V6.1, CA Siteminder R6 SP5, Sun One LDAP DS 5.2, SQL Server 2005, SQL Server 2008, Maxware Identity Management, IBM Data Power Device/s, Siteminder and Identity Minder Federation Services.

Responsibilities:-

  • Team Lead responsible for delivering the projects on time.
  • Understanding the project/s requirements Co-ordinate team work and update the management about work objectives, deliverables.
  • On the fly build outs.
  • Customization, Engineering and working around custom code pieces in order to achieve AS IS IDM functionality, enhancements. Understand the LAH Java code classes and develop the Logical Attribute Handler classes in order to effectively display end resource data on IDM pages. Developed the Federation Services Code customization. Debug Apache Axis related code issues.
  • Reverse Engineer the existing class to understand code customization, review the code, rewrite, debug and compile the code against latest jar files to comply against the identity manager upgrade components and document appropriately.
  • Obtaining end user acceptance, achieve Production cutovers on time and within the deadline, get environment acceptance or approval from Application teams and corresponding application owners.
  • Supporting current infrastructure fix up Jboss / log4j logging issues, developed custom appender classes to capture vital web service calls from Microsoft. Net Application/s and fix web services related issues.
  • Have provided security assessments fixes to Jboss JMX console, and Web console issues.
  • Have also worked on Upgrades Project for other domain applications on the Global Visa Online GVOL domain R12 Web agent installations, configurations and troubleshooting on IIS 7.
  • Have been the driving force in completing the DCO migration project in a record time of 5 months.
  • Have provided concise and easily understandable implementation documentation.

Learning/Improvisations:

  • Drastic improvements to my server side troubleshooting skills identify and architect a solution within a matter of days regardless of the amount of work on hand.
  • Mastered/Revitalized Java programming skills and use them effectively to develop various components of existing applications.
  • Excellent improvements in interfacing with client banks and seamless coordination with application teams easing the integration of the upgrade environment with the security infrastructure.
  • Credits: Identity Management Solution Champion

Confidential

Role: Sr. Systems Analyst

Provide nationwide IT consulting services in contracting and sub contracting role capacities demanding Subject matter or Solution Architect expertise primarily involving the customization and implementation of CA Siteminder, Sun One LDAP Directory server, and Sun Identity Manager software products.

Projects Accomplished:

Confidential

Technical Environment: Windows 2008/2003 Server, Sun Solaris 10.0, Sun Identity Manager 7.1.1, IBM Web sphere 6.0, SAP E.C.C 6.0 System of Records, Active Directory 2003/2008, Net beans, MS Exchange server 2003/2007, MS Visio 2007, Lenel RFID Badging system, Remedy server

Key Responsibilities:

  • My role at eBay is providing IT services for the overall development and maintenance of Sun Identity Manager version 7.1.1.7 for the automation of provisioning, de-provisioning, administration and management of eBay's employees, and alternate workforce. I am the lead responsible for enabling the IDM team to perform data refresh operations in order to maintain data consistency and uniformity across several disparate systems integrated with Sun Identity manager. I am also responsible for the platform migration project until completion.
  • Established the procedure to perform data refresh operation for full refresh and delta refresh respectively.
  • Have effectively gathered, utilized and documented the source code ldapfilt.jar, ldapjdk.jar, and ldapsp.jar from the netscape.ldap.util, netscape.ldap.controls and JNDI LDAP service provider packages respectively to derive the logic for coding the Search Utility and the Logic to perform data refresh operation between two LDAP based instances. The source code is part of the LDAP API package from Mozilla.
  • Have written and documented the code to perform LDAP search queries during the data refresh operation.
  • Have written and documented the code to execute the data refresh operation between two LDAP instances.
  • Assist in upgrading the Sun Identity manager infrastructure from IBM web sphere 5.5 to 6.0 and Solaris 9 to 10.
  • Serve as the senior team member to assist operational requests for maintaining excellent end user experience.
  • Day to day modification to the xpress logic in order to assist in workflow enhancements and debugging the xpress and Java classes to ensure proper maintenance of workflow processes and sub processes

1 Liberty Mutual: -

Technical Environment: Windows 2008/2003 Server, IIS 7/6.1, Solaris 10, Sun One DS 6.3/5.2, Big IP, HP Service Center, IBM Data Power, BMC Proactive Analytics, Apache HTTP Server 2.2.6, CA SiteMinder Policy Server 6.0 SP5/Option Pack 6, Solaris 8, BEA Web Logic Server 9.2, CA SiteMinder Web Agent 6QMR5CR32, Cyber-Ark Enterprise Password Vault and Checkpoint Integrity.

Key Responsibilities:

  • The daily operations at Liberty Mutual data center located at Portsmouth, NH involved assisting in the upgrade of Sun One Directory Server from version 5.2 to 6.3.1.1. I gained real hands on Perl programming experience while assisting the sun one architect in migration of user data from 5.2 to 6.3. Additionally, I assisted various development teams in configuring Siteminder SSO for their IT applications in the Dev, QA and Production environments. I also assisted the Firewall team in their day to day operations to monitor approve the requests from various application teams in order to be able to bind and perform read/write operations onto the Sun One LDAP DS.
  • Obtain Validations and Sign offs from the various application teams for running the user data migration scripts.
  • Assist the Sun one directory server architect in writing and modifying the user data migration scripts, reporting script runs, and send warning and error notification emails to the directory services team in Perl.
  • Provide tree design improvements for performance improvements and administration effectiveness document technical functional Specs for sun one LDAP directory server best practice implementation.
  • Support provide workarounds for various CA Siteminder deployments like Trust Association Interceptors troubleshooting Siteminder implementations at the core.
  • Integration of external Sales Force Application site in to Liberty Mutual Corporate site using Siteminder SAML.

Confidential

Technical Environment: CA Siteminder Policy Server 6.0 5.5, CA Siteminder Policy Server Option Pack 6, CA Siteminder Web Agent 6QMR5CR16 5, CA Siteminder Affiliate Agent, IIS 6, IIS 5.1, Windows 2008 2003 Server, HP UX, BEA Web Logic Server 9.2, Sun One DS 6.0, Sun One DS 5.2, Snort, and Nessus

Key Responsibilities:

  • Provided IT services to develop and integrate directory enabled applications for the authentication, authorization of end customers, corporate portal users and support the portal applications hosted by the Carlson group's corporate IT management team located at Minnetonka, MN. Part of the assignment also involved integrating affiliate sites into the corporate group's SSO environment to support health care services for the employees
  • Requirements gathering for the implementation of a centralized user directory repository which included the day to day collection of user data from customer registration forms and customer lists.
  • Perform capacity planning in terms of hardware and user load for Siteminder policy servers, LDAP directory servers.
  • Installation and setup of Dev, QA, Staging, and Prod Instances of Sun one directory server.
  • Migration of employee and contractor information from previous relational Oracle database repository Windows 2000 active directory implementation.
  • Creation of directory server schema for the intranet users and customers based on the hierarchy, organizational structure, departments and groups in the business and based on the applications and services provided by the business respectively.
  • Write UNIX shell scripts for the automation of modifications/periodical updates to the user objects stored in the directory server which also included for new user additions.
  • Customize the shell script utilities in order to automate alarm the process of checking/ polling the replication statuses among the directory server instances aka status monitoring scripts.
  • Installation of Siteminder policy server in the Dev, QA, Staging and Prod environments respectively.
  • Configuration of the sun one directory server instances as Siteminder policy and key stores.
  • Installation configuration of Siteminder web agent for the Web Logic server platform to provide SSO between the applications in the portal environment.
  • Creation of trusted hosts, host configuration objects, agents, agent groups, and agent configuration objects and implementation of trusted host registrations.
  • Customize and automate the process of migration of configuration settings corporate user access policy settings from development to QA, and QA to Prod environments respectively.
  • Integration of affiliate healthcare provider site with the corporate portal site.

Installation of option pack for Siteminder policy server, policy configuration for federation web services and affiliates.

  • Configuration of SAML artifact authentication scheme and assertion generator.
  • Installation and configuration of SAML affiliate agent on IIS for the affiliate sites.
  • Performed ethical hack testing and penetration testing of applications.
  • Active participant in weekly group meetings organized by the Carlson Corporate Group's Information Security Committee.
  • Suggested and acted on implementing intrusion detection mechanism and vulnerability scanning tools for the businesses IT infrastructure.

Confidential

Technical Environment: Sun Identity Manager 7.1, Windows 2003 server, MS Active Directory, Solaris 9, Tandem Computers, PeopleSoft, Oracle, MS SharePoint Server, Sub Version, Net beans, Apache web Tomcat Application server, Lotus Domino Server and IIS.

Key Responsibilities:

  • I was one of the two Off-Shore team members of the iPass team responsible for the day to day maintenance of Sun IDM version 7.1 deployments at The Western Union Company. Additionally, I was part of the TRM operations and played an active role in the betterment of the Technology Risk Management functions as part of due diligence to my job duties at The Western Union Company. I provided recommendations and workarounds to IT security best process and enhancing the overall system security
  • Prepare POC, automate identification of who has access to do what , create policies, rules and reports, report on roles and responsibilities, developed and tested the resource adaptors.
  • Interaction with application teams that manage major user repositories and/or need to automate/standardize user access request process, to gather requirements, design and deliver solution to integrate with Sun IDM implementation.
  • Customize the xpress language code to integrate with custom java classes in order to provide automated email notification.
  • Install and configure Sun IDM Gateway for provisioning user accounts in Active Directory.
  • Installation of 'Password Sync' on AD Domain Controllers and configuration of JMS resource adapter for user password synchronization on resources.
  • Develop custom code to set ACLs in AD for create/update after resource actions.
  • Customize workflows to notify the resource owners, managers, and administrator of records.
  • Write one time workflows, modify and test rules for various IT requests to create and delete resource accounts, enable disable users, unlink resource accounts from the users, and update resource groups.
  • Workflow verification, plan and assist for regression testing.
  • Configure custom capabilities for role based delegated access to various resources through SUN IDM.
  • Configure the Sun IDM reconciliation process modes full and incremental to send retrieve updates from a resource while maintaining optimum speed, performance, integrity and data availability with respect to the current end systems.
  • Configure reconciliation processes for AD to resolve the user account conflicts and duplication.
  • Performance tuning and load balancing the SUN IDM instances for reconciliation processes and end-user self service requests.
  • Configure active synchronization adapters, loading accounts into Sun IDM system through 'Extract to file' and 'Load from file' discovery processes and loading employee accounts from PeopleSoft oracle database HR tables into the Sun IDM system through 'Load from Resource' discovery process.
  • Hands on implementation of end user automation of delegated administration, self-registration, password management, auditing and reporting functions.
  • Customize JSP pages in IDM for manager search, owner selection, department selections and date selections etc. while provisioning user accounts.
  • Configure scheduled task to run deferred tasks to notify and disable the contractor accounts and move them to disable container in AD if the manager or account owner doesn't approve the extension of the contract period.
  • Support Sun IDM and troubleshoot user provisioning and de-provisioning issues, document the customization of work flow process, forms and views.

Confidential

Technical Environment: Solaris 9, IBM HTTP Server 6.0.23, Sun One Directory Server 5.2/5.1, CA SiteMinder Policy Server 6.0 SP4/5.5/5.0, Windows 2003/2000 Server, IIS 6.0/5.1, CA SiteMinder Web Agent 6.0/5.0/4.0, Cisco Pix, Sun One Web Server 6.1, IBM Web Sphere 6.1, Active Directory

Key Responsibilities:

  • The SSO project assignment at Citigroup involved providing 24/7 technical support to the portal applications serving the needs of intranet users and partners logging into the Citigroup's technology portal from worldwide locations. The SSO implementation project had also provided an excellent hands-on opportunity to learn and upgrade the Siteminder Sun one LDAP environment/s from time to time. Citigroup maintained a Java based portal site hosted on IBM Web Sphere Application server for its employees and partners.
  • Support eTrust Siteminder, Sun One Directory, RSA SecurID and RSA Adaptive Authentication, eTrust Access Control, eTrust Audit, eTrust Admin, BoKS, Decru, Vasco, RADIUS, RSA SecurID, Safe Word, APANI, ESM, OVSI, Citisafe, CAAS, Entrust, PPAK, CiscoSecure, Autosys, SSH Tectia, PKWARE, SecureZIP, HIPS, USB Protection, Laptop Encryption, McAfee, and their administration via command line and GUI.
  • Install, configure and maintain a centralized Sun One LDAP Directory Server for the Citigroup portal users, create schema based on the functional spec document, create LDIF files to import data into the directory server, modify and create security statements for special access permissions ACL's .
  • Write UNIX Shell script to automate weekly directory server backups db2bak and perform log rollovers.
  • Understood and performed backups, restores of Sun One directory server, installations, upgrades, configuration and administration of Sun One Directory Server 5.2, upgrades of Sun One Directory Server from 5.1 to 5.2, migration of 'user data' from Sun One Directory Server 5.1 to 5.2 and developed custom Java code for differencing the directory schema/s and migrating the user data for the same.
  • Provide user store management weekly 'performance enhancement' routines to Sun one directory server: db2ldif exports, ldif2db imports, db2bak backups, bak2db restores, db2index, cache tuning and log rollovers.
  • Provide LDAP support Analyze and troubleshoot LDAP operational issues.
  • Prepare installation, test and back-out procedures for UAT and production Siteminder environment changes install Siteminder 5.5 policy servers, migrate the settings from 5.0 to 5.5 for all of the policy servers, install Siteminder 5.5 web agents for IIS and IBM HTTP web servers.
  • Customization of Siteminder functionality to automate the processes of verification and validation for the cases generated from UI testing in order to be able to complete the process of application sign offs and push the changes from UAT to production environment Write migration scripts for the same in Perl.
  • Integration of Siteminder with RSA SecurID for two factor authentication for employees and contractors.
  • Integrate of Siteminder with RSA adaptive authentication system for image based recognition of the end user aka Site-to-user authentication for all of the classifications among partner profiles.
  • Upgrade to Siteminder version 6, install SAML affiliate agents to include new business groups, authorize and direct the new users to legg mason affiliate sites.
  • Perform daily Siteminder updates to the UAT and development environments like creating, modifying domains, rules, realms, policies, responses, HCO's, ACO's and Agents, implement Citigroup policy based security and create HTML forms authentication schemes.
  • Provided technical support to the end-users of the Citigroup portal site, performance tuning of Siteminder to provide better response time, low latency, high availability and maximum throughput, perform technical review of all changes in conjunction with Change Management team.
  • Perform Maker/Checker roles for all changes in the production UAT environments.
  • Handle SSO operational issues and troubleshooting Siteminder production implementations.
  • Handled all escalations for customer requests/tickets, provide 24 X 7 coverage during emergencies, resolved 1400 Siteminder, LDAP group requests and day-to-day reporting to Level II Team Lead.
  • Follow information security concepts as applied to end-user authentication and authorization.
  • Maintain and operate logging structure, and conduct end user training as needed.
  • Serve as technical point person for all production outages, security incidents and other emergencies.
  • Perform Net meeting support as needed.
  • Perform Level 2 daily, weekly and monthly health checks.
  • Perform Level 2 troubleshooting, advanced problem analysis and system configuration validation.
  • Maintain working relationship with application owners and subject matter experts to determine current and future needs.
  • Prepare project plan and submitted weekly progress reports, throughout the project duration.
  • Provide secure reverse proxy administration and proxy service protection for internal web infrastructure.
  • Provide SSL, fault tolerance and load balancing.
  • Resolve performance problems, outages and forecasting for capacity.

Confidential

Role: Jr. Systems Engineer Technology Consultant

  • E-Transit designs, deploys and supports electronic control, revenue and information systems like electronic toll system, video surveillance system, etc. E-Transit uses a web-based application to maintain and manage real time transactions of ETS users / end customers.
  • Technical Environment: Red Hat Linux 4.2, Windows 2003 server, WebSphere 5.0, JTA, JDBC 2.0, Oracle 9i, JReport,Microsoft Office Microsoft Project, WSAD, HTML, CSS, validator nested tag libraries, JavaScript, JSP and JSF tag library definitions, JSTL libraries, Jakarta

Commons, Struts tag libraries Logic tags, Bean tags, HTML tags.

Key Responsibilities:

  • Requirements analysis, application design, performance testing and tuning.
  • Developed the front tier for the 24 X 7 online toll collection sites based on MVC J2EE design paradigm using JSF framework.
  • Developed several web pages using HTML, CSS, JSP, and Validator, nested tag libraries, JavaScript to perform checking and validations at Client's side.
  • Implemented the struts validation by using the Resource Bundles, validation.xml
  • Involved in designing and development of JSP's using JSF tag library definitions and validated the client data using the JSF.
  • Intensively used Internationalization for maintaining global toll collection websites for Etransit's customers.
  • Involved in configuring the faces-config.xml and web.xml files for the web application.
  • Implemented JSF to direct user requests to a controller Servlet, which determines the nature of the request and passes it to the appropriate handler.
  • Worked with JSTL libraries.
  • Used Jakarta Commons for uploading and downloading files through web applications.
  • Worked with Struts tag libraries Logic tags, Bean tags, HTML tags.
  • Design, coding, testing and deployment of a fully-functional and scalable 'Toll-System' using J2ee technology.
  • Developed the front end of the application using JSP, Struts, HTML and Java Beans.
  • Used XML and parsers like JDOM and SAX.
  • Designed and developed the Entity beans required for all the database tables required for processing requests and session beans to credit/debit the patron's collection account, to update the database with cash, credit card and transactions generated by the high speed RFID card readers.
  • Developed a Java interface to connect and communicate with the RFID tag readers present in the toll collection field and collect patron tag information in real time. This tag information is subsequently used in providing accurate patron account balances in toll collection lanes.
  • Implemented transactions for EJB by using JTA Java Transaction API .
  • Responsible for design of data transaction processing DTP model using Java JTA API which provides high data access power to the Toll-System application.
  • Coding, testing and deployment of the 'User transaction', 'Transaction Manager' and the 'XAResource' interfaces' of the DTP model.
  • Used Web Sphere application server to create, test and deploy EJB components.
  • Developed Web Services using SOAP, WSDL and used them for interacting with other proprietary systems based on lane controllers, redundant lane controllers etc.
  • Provide on-site systems support: Installations, troubleshooting, and failure recovery.
  • Document the application manual for the ease of usage for customers, toll collectors.

Confidential

Role: Internship Masters Degree Project

  • The project internship for Confidential involved building a computational time-series forecasting model using Artificial Neural Networks based on statistical data for forecasting traffic patterns on the New Jersey Turnpike. Daily activity involved collecting data for statistical measurements of the frequency of arrival rates of various classifications of vehicles at toll collection points for ingestion into Artificial Neural Network. The output of the Artificial Neural Network was used to derive Logical Rules to feed into a J2EE based Rules Engine which would provide an estimate of the time taken between various toll points on the Turnpike.
  • Technical Environment: NeuroSolutions 5, Microsoft Excel 2003 and Java 2.0, Hibernate, JDBC, Execute Query, UML, WebSphere 5.0, WSAD, Oracle 9i, Rational Rose, Rational Clear Quest.

Responsibilities include:

  • Coordination and Collection of data for a typical vehicle classification between two toll collection points.
  • Train and build ANN's models
  • Build a Java application or UI which would provide the end result of a typical rule implementation to the end user.
  • Build a J2EE based rules engine application which would evaluate from the existing options or inputs and derive rules from the options and provide the most optimum path to be taken based on the real time traffic congestion pattern.
  • Developed the action classes to execute the business logic and action form's to collect the input data from the ANN Using Java, DAO patterns, DB2
  • Adopted J2EE best Practice, using J2EE Design patterns like Data Access objects for portability and performance.
  • Implemented the database queries in DAO, used web services to access the web enabled methods
  • Database table mapping files and configuration files are implemented in XML.
  • Prepared test cases with respect to front end pages developed and performed unit testing using JUNIT.
  • Used Rational Clear case for version control and Rational Clear quest as workflow management system
  • Involved in designing the system based on UML concepts which include Data Flow Diagram, class diagram, sequence diagram, state diagram using rational Rose Enterprise Edition.
  • Requirements gathering, use case analysis and test plan preparation
  • Prepared use case documents for different modules.
  • Implemented MVC architecture and DAO design pattern for maximum abstraction of the application and code reusability.
  • Implemented Treeview structure using Struts Layout.
  • Prepared Junit test cases and performed unit testing.
  • Implemented Hibernate Data access layer to interact with database for CRUD operations.
  • Used Hibernate Synchronizer for generating mappings.
  • Developed and Deployed the EAR to WebSphere Application server using WSAD.
  • Prepared documentation, Integration, testing, and Database maintenance

Confidential

Software Developer

  • I was appointed as a Software Developer at IBEE Confidential The role involved development of custom designed directory services for the IBEE web portal users/customers for online billing purposes.
  • Technical Environment: RedHat Linux 4.2, Java 1.2, Apache 1.3, HTTP 1.0, Kerberos 5, NIS 1.2 and VI Editor, Windows 98, Netscape Navigator 4, Java 1.3, J2RE 1.4 and JUNIT

Responsibilities include:

  • Involved in Design and Analysis of Provider Nomination and assisted in designing the Use case diagrams, Sequence diagrams, State diagrams and Class diagrams
  • Analyzed the specification documents to come up with the design and classes in UML for the modules that I am involved in using Rational Rose.
  • Responsible for creating and developing pages using JSP, Servlets, HTML and JavaScript.
  • Coding Stored Procedures and Triggers.
  • Did unit testing using Junit after writing test cases for the web pages.
  • Created Korn Shell Script KSH to implement the background batch process to prepare the provider data to send the XML letters and mail to the providers and update the several internal and external statuses.
  • Importing Client data into the database from XML file by using the XML Parser
  • Developed user interfaces using JSP, Struts, HTML, CSS, Java Script
  • Implemented existing object oriented database schemas using SQL, in Oracle 8i. Also wrote stored procedures and triggers for error handling and other activities.
  • Developed the Servlets necessary for handling various client requests
  • Developed XML schemas and DOM parsers for all the XML documents used for data transfer and also developed XSLT code for them
  • Designed interfaces and developed e-commerce related J2EE web services for the application.
  • Used Hibernate and its query language for database independent SQL queries from J2EE application
  • Setup yellow pages directory service on Red Hat Linux.
  • Install 'ypserv' package, setting up the NIS domain name, initialization of NIS files, manual regular updates to the NIS files.
  • Configure 'cron' job for the automation of updates to the NIS database scheduled on a daily basis.
  • Configure 'yp-tools' package on NIS client machines.
  • Handle all client authentications through NIS and troubleshooting problems with NIS.
  • Built a service provider using JNDI.
  • Write the code in Java for building the design time component classes context implementation, initial context factory, name parser and adding extensibility to the context implementation by defining methods for 'Lookup', 'List', 'Update' and 'Name'.
  • Write the code in Java for building components to support URL string names, and to support event notifications.
  • Perform manual testing and provide support to live deployments.
  • Configure Java authentication and authorization service JAAS module for the directory service application.
  • Setup Kerberos authentication.
  • Write the code in Java to locate the Kerberos configuration file, instantiate a login context, call the login context, and authorize access to resources.
  • Install and configure Apache web server on UNIX platform.
  • Configure debugging, run Apache in a single process mode.
  • Perform configuration file checks for syntax errors, log CGI script execution, log HTTP requests, log HTTP responses, troubleshoot Apache hung process and troubleshooting HTTP.

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