Senior Systems Engineer with 15 years experience in production systems design, implementations, and training other individuals in their use. I have a distinguished customer service, and mentoring record that is valued by superiors, and peers.
Senior Systems Engineer
Lead Systems Analyst
Senior Systems Engineer/Lead Citrix Administrator
Maintain Implement MS solutions for our customer environment. Work with network engineering to trouble shoot network issues that rise in the multiple network architecture. Active Directory configuration, Citrix Metaframe XP design and support along with Citrix Nfuse web portal. Support and schedule MS SQL server backups. Firewall 1 administration. Design and implementation of Windows 2000 disaster recovery methods using Veritas Net backup. Train level 1 support how to trouble shoot and the functionality of Citrix XP and Nfuse.
Manager/ Lead Network Administrator
Management of IT Employees gave evaluations, promotions, and managed shifts
Manage all Systems in a production environment. Support 7 Citrix Terminal Servers, 4 SQL 7.0 Database servers. 5 standard servers a combination of NT4 and NT5 Operating Systems used for backup, file servers, and web servers. I advised and train management how to implement policies and procedures for error handling. Monitor and address system issues utilizing performance monitoring. Implemented Citrix 1.8 farm, and published encrypted desktops. Coordinate with Development on all testing of new applications. Maintain and designed the corporate backup strategy.
As Lead desktop support technician with experience working in enterprise networks, I was given the task of implementing an imaging process. I researched, tested, and implemented Ghost while documenting the process. Managed and assigned trouble tickets to team members while mentoring the less experienced.
Network specialist / PC Tech
Configure, support, and set up all Windows 98 laptops, and NT desktops. Novell 4.11configuration and administration. Configuration of Microsoft NT4.0 print, file and web servers. Installing networking printers over the wan, creating user id's granting access to files and objects on the network, configuring DHCP for remote offices and training rooms. RAS setup, created custom program neighborhood install.
Cisco UCS, Nexus
Windows NT4 2012
MSSQL Ver 7-10
Vmware - VCP
UCS - Director
Compute Management software
3rd party support agents
Started a fundraiser and raised 30,00 in a month so a friends daughter, could get cochlear implants, as she is deaf, and the insurance they has denied the surgery.
SAAP interview panel