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Software Systems Analyst Resume

New Jersey, UsA

Summary
Experience Summary:

  • Action-oriented and result-focused professional having 16+ years of experience on Software systems analysis/design and development in software development industry in the areas of BANKING, INSURANCE, TRAVEL & TRANSPORT, HOSPITALITY and MEDIA (PUBLISHING) domain.
  • Proven excellence in design and development of Microsoft based applications using .Net Framework (3.5, 4.0, 4.5), ASP.Net, C#, VB.Net, Visual Basic, COM, SQL Server 2008, Ajax, Javascript/JQuery, WCF, WPF
  • Architected high-transaction high-volume applications across various technologies like Microsoft.Net, Messaging, Service Oriented Architecture, n-tier architecture etc.
  • Hands on experience in refactoring, re-engineering, migration, enhancing/improving the Scalability and Performance of existing applications.
  • Played multi-faceted roles as an Architect, Team Lead, Engagement Manager, Developer, performance architect across single/multiple projects.
  • Coordinated cross-functional teams, on-site managers, business users & stake holders etc. during various stages of the Project Life Cycle.
  • Hands on experience in complete SDLC (Software Development Life Cycle) / ALM (Application Life-cycle Management).
  • Experienced in Agile (SCRUM) approach to project management and delivery.
  • Exhibited team management proficiency and leadership involving work planning, talent based assignment, monitoring, appraisals, performance feedback, motivation & mentoring.
  • A team player, self-motivated, excellent communications and interpersonal skills with Strong analytical and programming skills. Always willing to learn new technologies & taking challenges.
  • Expertise in delivery of maintenance & development projects, client engagement & relationship management and people & team management across domains such as BFSI (Banking, Mortgage, Financial Services & Insurance) and Travel.
Core Competencies:
Technical
  • Experienced in designing software architecture & hands-on coding
  • Infrastructures and Database: Windows Server 2008, Active Directory, Internet Information Services (IIS), SQL Server 2008, Oracle, MS Access, SOA and Infrastructure Technologies, including Web Services, WCF
  • Languages and Technologies: Visual Studio.Net (C#, ASP.Net, VB.Net, WCF, WPF, Ajax..), MSMQ, JavaScript, LINQ, WPF, WCF, VB6(COM/DCOM), AJAX, JSON, JQuery, XML, SOAP, SSRS, scripting languages(VB, JAVA, Unix, Perl), Web Services, Win32 APIs
  • Other Tools: MS Project, Jira, Subversion, Crystal Reports, AJAXControlToolkit, Sharepoint (WSS), Infragistics, Telerik, Syncfusion, DevForce, UML, MS Visio and various profilers (ANTS, DOTTRACE, PerfMon, Fiddler, CLR & ANTS Profiler, FxCop, etc..)
Managerial
  • Account level delivery management / onsite and offshore project management
  • Client engagement & relationship management
  • People & team management
  • Deliver projects as per scheduled milestones
  • Manage development / support projects
  • Manage projects in waterfall & SCRUM iterative development methodology
  • Identify, implement and encourage use of best practices
  • CMMi Compliance and Monitoring
Professional Experience
Project Title: EPIC web portal
Job Location: Nashville, USA
Environment / Languages
.NET 4.0/4,5, ASP.Net, XML, C#, Web Service, VS2010
Tools / Technologies
Ideablade ORM, OOAD, AJAX, JSON

Database
SQL Server 2008
Scripting Languages
Java Scripts, JQuery

Web Server
IIS 7.5
Operating System
Windows Server 2008

Employer

Confidential

Project Description: Confidential is a fully functional LOS (Loan Origination System) web application for Mortgage Domain. The application is used by loan officers, brokers, commercial lenders, etc. for mortgage loan application process. This application has been designed to be embedded into and inherit the look-n-feel and style of any existing website. Some of the prominent features of this application are:
  • Customizable comprehensive pipeline and loan search screen.
  • URLA/1003 interface for loan application data, DU, LP, Credit Request and many more.
  • Client customized Product and pricing capability.
  • Rate lock that allows user to lock or request a lock on a loan.
  • Interface to accesses Fannie Mae’s automated underwriting system and presents findings results.
  • Document imaging and Document printing screen.
  • Loan scenarios screen, Loan conditions screens and Good Faith Estimate Screen.
  • Qualification / loan synopsis screen shows the user the loan in summary along with totals and ratios.
  • Client customizable site administration screen to setup and maintain various brokers, manage branch and user access, User profile and Loan information / registration screen for loan boarding.
  • Loan import screen gives the user the ability to import a Fannie Mae 3.2 loan file into the system.
  • Closing request screen that allows the broker to make a request for a closing through the site
Roles and Responsibilities: Technical Architect cum Project Manager. Coding Time: 60% & Managerial Time: 40%.
My Responsibilities includes:
  • Managing the project, which includes, managing offshore team of 10+ members, onsite-offshore communication, managing delivery and managing client
  • Feasibility Study, Software Architecture & Design, POCs and Coding.
  • Client engagement & relationship management
  • Identify future opportunities and dependencies and maintain the Operating Margin of the project.
  • Resource management (Resource utilization / Ramp up / Ramp down).
  • Scheduling & Tracking of tasks and activities.
  • Estimation for proposals and enhancements.
  • Working on the training needs of the team.
  • Assisting team in issues during development & implementation.
  • Defining development strategy, identifying software/tools for development.
  • Creating technical as well as project management documentation.
Job Location: New Jersey, USA
Environment / Languages
.NET 4.0, ASP.NET, C#, LINQ, AJAX, VS2008
Tools / Technologies
.Net Profilers viz., ANTS Profiler, Fiddler, JMeter, DOTTrace, FxCop

Database
SQL Server 2008
Scripting Languages
Java Scripts, JQuery

Web Server
IIS 7.0
Operating System
Windows Server 2003

Confidential

Project Description:

Confidential is an integrated web based CRM tool by Broadridge used in a wide range of practice management functions including asset tracking, client management, reporting, online document storage/imaging, workflow/process management and regulatory compliance. The application is facing serious performance issue due to increase of user base in the application. To address this issue, Broadridge appointed Synechron to investigate bottlenecks and provide technical suggestions. To find out the performance bottlenecks, lab test environment was created and created a comprehensive document containing bottlenecks details and suggestions

Roles and Responsibilities: Technology Specialist cum Project Manager. Coding/Analysis Time: 70% & Managerial Time: 30%.
My Responsibilities includes:
  • Architecture review and enhancements
  • Managing team of 5+ members and leading team on how and what to do to find out the performance bottlenecks
  • Initiate regular meeting with the business stakeholders for progress report and discuss issues (if any)
  • Defining testing/profiling strategy, providing technical solution, identifying & using various tools for analysis and identifying issues, mentoring/coaching team members.
  • Providing solutions for all technical issues/problems
  • Refactoring/Reengineering our suggested solutions to find out the actual performance improvement that can be achieved
  • Writing parsers (scripting) and creating/developing tools for solving common issues for analysis.
Job Location: Confidential, Raleigh, USA
Environment / Languages
.NET 3.5, ASP.Net, XML, C#, VS2008
Tools / Technologies
OOAD, JQuery, AJAX, JSON, HTML

Database
SQL Server 2005, SSRS
Scripting Languages
Java Scripts (Client-side)

Web Server
IIS 6.0
Operating System
Windows 2003

Duration
Jan’10 – Sep 10
Team Size
10 (Ten)

Confidential

Project Description:

Confidential a Credit Union, launching a new product called CDARS to facilitate their members with the new scheme and facilities. The CDARS application provides the following facilities for LGFCU,

  • LGFCU representatives makes call to their member and captures member details into the application;
  • Member selects the CD ( Certificate of Deposit) term for deposit, LGFCU then deposits these CDs with CDARS (separate entity) and provides additional interest apart from CDARS interest;
  • The other functionalities includes calculation of interest and posting them, statement generation, Early withdrawal, Renewal/Additions and various reports
  • Application also provides report builder facility for ability to generate Adhoc reports (custom report);
  • Functionality based role authorization is provided.
  • Authentication and authorization of both the application is using Windows Active Directory Service.
Roles and Responsibilities: Technical Specialist cum Architect.
As a Technical Specialist/Architect, I was in LGFCU office onsite at Raleigh, USA for gathering requirement (SRS preparation) and defining and designing technical approach and architecture of the application. This project is designed in MVVM pattern. My work involves writing functional specification, technical approach document, designing solution architecture, creating application framework, design documents, S&G’s and best practices, physical/logical architecture diagrams, deciding/choosing proper tools for development, doing review (code and other documents) and providing technical support to the team. Liaise with the project manager to ensure quality and on-time deliverables during the application lifecycle.

Job Location: Confidential, AZ, USA
Environment / Languages
.NET 3.5, ASP.Net, XML, C#, VS2008, WCF, WPF, Sharepoint (WSS 3.0)
Tools / Technologies
OOAD, JQuery, AJAX, JSON, XAML, HTML

Database
SQL Server 2005, SSRS
Scripting Languages
Java Scripts (Client-side)

Web Server
IIS 6.0
Operating System
Windows 2003

Confidential, USA

Project Description: The purpose of the GWiz application is to make alerts, origin and/or destination information available for the Travel Counselors when any search or booking is made using various applications or GDS interfaces. The application is divided into two different applications,
  • One, GWiz Client (WPF) desktop application which is used by TC’s and is responsible for searching and showing the alert, origin and/or destination information (content) based on the TC’s search criteria. The contents can be downloaded or viewed by the users;
  • Second, GWiz Admin (ASP.NET Web Application) which is used by GWiz administrators and is responsible for adding, modifying or deleting the information/contents for a given criteria. The relevant contents for a given criteria can be uploaded by the admin application users which will be stored into Sharepoint database;
  • Authentication and authorization of both the application is using Windows Active Directory Service.

Roles and Responsibilities: Technology Specialist cum Architect.
As a Technical Specialist/Architect, I was in onsite Phoenix, USA for defining and designing technical approach and architecture of the application. This project was designed in MVP pattern. My work involves writing technical approach paper, designing solution architecture, creating application framework, WCF web services, design documents, S&G’s and best practices, physical/logical architecture diagrams, deciding/choosing proper tools for development, doing review (code and other documents) and providing technical support to the team. Ensure quality and on-time delivery of the project.

Job Location: New Delhi
.NET 3.5, XML, C#, Visual Studio 2008, MS Ent. Lib 4.1, Web Services, SOAP, WSDL
Technologies
OOAD, ASP.NET MVC, JQuery, AJAX, JSON, nUnit

Database
SQL Server 2005
Scripting Languages
VB Scripts, Java Scripts

Web Server
IIS 6.0
Operating System
Windows 2003

Confidential

Project Description: Complete Travel Portal is an Online Booking Engine (Web Portal) which enables the travelers to make online bookings on the web. The booking engine offers the following booking features:
  • Air (Flight)
  • Accommodation (Hotel)
  • Extras (Car Hire, Airport Parking, Transfers)
  • Back Office (Accounting and manage booking)
  • Online Payment Facility (Using RBS Worldpay Payment Gateway)

Roles and Responsibilities: Technical Specialist cum Architect.
As a Technical Specialist/Architect, I was responsible for architecture & design, creating framework, and development of the project and providing technical solution to the client and team members. This project was designed in MVC pattern and DI was used for the clear separation of concern. I was in onsite UK for defining and designing technical architecture and application design. My work involves writing technical approach documents, designing solution architecture, writing design documents, creating S&G’s, physical/logical architecture diagrams, deciding/choosing proper tools for development, writing various specifications, doing review (code, design documents) and providing technical support to the team.

Job Location: Bangalore, India
Languages
.NET3.0, C#, VB, VS2005, MS Ent. Lib 3.1
Technologies
OOAD, ASP.Net, Webservice, AJAX, JSON, Jquery

Database
Oracle10g
Scripting Languages
VB Scripts

Tools
Infragistics UI controls, VSS, UML
Operating System
Windows 2000

Confidential

Project Description:

Confidential is a media company based in UK. DeAgostini has various magazines, games, etc. are in circulation for their customer to subscribe. NTL provides application enhancement, support and maintenance for many of their existing applications. DeAgostini wishes to migrate their existing older technology and non-Microsoft based applications into newer Microsoft technology like .Net. The existing applications like CM, ME and Nodus are client-server applications developed in VB6.0 migrated to VB.Net without hampering their business functionality and the application performance. The GRP and OCSS applications are web based applications.

Roles and Responsibilities: Technical Specialist/Architect.
As a Technical Specialist/Architect, I was responsible for creating technical documentations (Guidelines, S&G’s Design documents, etc), technical solution approach paper, migration documents, creating sample solutions (coding), scripting, testing, reviewing and implementation. Mentoring team members, providing technical help to team and providing necessary training and providing technical solution, architecture and implementation solution for various applications (CM, ME, NODUS, GRP, OCCS) in Microsoft Technology for DeAgostini.

Job Location: Melbourne, Australia
Languages
VB, MS-Access, VBA
Technologies
OOAD, MTS, COM/DCOM

Database
MS-Access, SQL Server 2005
Scripting Languages
VB Scripts, WMI (Win32)

Tools
Crystal Reports
Operating System
Windows 2000, Windows 2003

Confidential

Project Description:

Confidential is a public transport division of DOI, Victoria, Australia. NTL provides application enhancement, support and maintenance for all existing applications in PTD and also develops new application for PTD as and when required. It includes Java and Microsoft Technology projects. The projects/applications that I was responsible to handle is all Microsoft Technology projects. There were 17 applications in total in which some has been developed in VB, SQL Server, COM/DCOM, crystal reports and some in MS-Access, VBA, VB Scripts, SQL Server.

Roles and Responsibilities: Technical Specialist (Onsite in Australia).
As a Technical Specialist in Microsoft Technology, I was responsible for providing technical solution, architecture, prototypes, migration documents, functional specifications, giving training to business users, Coding, Scripting, Testing, Reviewing and implementation for various applications in Microsoft Technology at PTD, DOI. Also, I was mentoring team members, providing technical help to team and providing necessary training . I was handling 17 applications in total viz., Insurance systems (ISS), AOD application, CCTV-EMS, MSR, VQI, etc. to name a few.

Job Location: Melbourne, Australia
Languages
XML, VB
Technologies
IIS5.0 (Web Server)

Database
SQL Server 2000, MS Access
Scripting Languages
VB Scripts, WMI (Win32)

Tools
NETIQ SM 4.5
Operating System
Unix, Windows 2000

Confidential

Project Description: NetIQ has various customers for their product called SM (Security Manager) in Australia. The HIDS project involves implementing a number of key security initiatives with a view to increasing current audit ratings and thereby reducing the bank’s overall Operational Risk. It includes the customization of the NetIQ Security Manager to fulfill the specific requirements of the customers.

Roles and Responsibilities: Technical Consultant
As a Technical Consultant, I was responsible for providing technical solution, coding, Scripting, Testing, Reviewing, Writing specifications and implementation for NetIQ product viz. Security Manager and Vulnerability Manager.

Job Location: London, UK
Languages
.NET, XML, C, C#, VB
Web Technologies
ASP.NET, IIS (Web Server)

Database
Oracle, Sybase, SQL Server 2000
Scripting Languages
Shell Scripts, Perl Scripts, VB Scripts

Monitoring Tool
Security Manager (Net IQ)
Operating System
Windows 2000, Solaris

Confidential

Project Description:

Confidential is the reporting of and response to security incidents involving any ING information systems or networks that process, store, or transmit ING information. The SIMP components run 24x7 and 365 days manner. The selected events from various platforms/applications within ING are sent to central SIMP server and the key details from event are loaded into Security Incident Tickets. The Tickets presented to SIA via Web Console and SIA’s try to resolve the incident based on ING’s supplied procedures. If SIA can’t resolve then incident is escalated to SIM. SIM performs closure of resolved incidents.

Roles and Responsibilities: Onsite Technical Specialist, my responsibility includes providing solutions to the client for how to capture security incidents for various platforms/applications running at ING Bank. I was also responsible for sending requirements to off-shore development team and to ensure that the quality of development is as per the ING standard and the timeliness. Additionally, I was responsible for testing and implementation at on-site in the Production. Documentation, specification preparations, coding, meeting, gathering exact requirement, etc. is my prime responsibility for this project.

Job Location: New Delhi, India
Language
VB.NET, C#.NET, XML
Web Technologies
ASP.NET

Database
SQL Server 2000
Reporting Tool
Crystal Reports 8.0

Modeling Tool
Rational Rose
Operating System
Windows 2000

Confidential
Project Description:

Confidential to convert their already existing Application, which was developed using PB4.0, to Microsoft based technology for its users using .NET and SQL Server2000 as database. The whole application is client-server based architecture but reports are available through browser. The scope of this project is to automate the whole process of milk collection from various sources (Farmers to Colecting Agents), analysis of milk quality & quantity and generating payment for the farmers and agents. The major modules in this project includes, milk district development, milk collection, milk transfer, Payment, Procurement, Milk Operation and milk forecast. Additional functionality includes Capturing details of Tally Sheet for Farmers & Cooperatives, Capturing accumulation of milk at Chilling Centres (Receipt Cum Dispatch) and related reports.

Roles and Responsibilities: Member of Technical Architecture Team, I was responsible for creating server side components using VB.NET and C#.NET. I was involved in creating reusable user controls and server components for the application. Additionally, I was also involved in analysing PB source code to extract functional logic out of the existing application. I also prepared Use cases & Class diagrams in UML using Rational Rose

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