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Senior System Engineer Resume

South Deerfield, MA

Professional Summary:

  • 8+ years of System Administration and IT experience in multiplatform VMware, Citrix Xenapp, Windows with hands-on expertise in networking and system integration.
  • Supported Windows, Vmware, and Citrix L1 through L4 calls.
  • Prepared Powershell, and PowerCLI Automation scripts for Windows and Vmware Administration and reporting tasks.
  • Extensive experience in installing, configuring and Upgrading VMware vCenter Server, VMware vSphere (Infrastructure Virtualization suite), ESX/ESXi Server, Virtual Machines and Vsphere Clients(Both c# and Webclient) and migrated all physical servers to virtual instances at various data centers.
  • Extensive experience in administrating Citrix PS 4.5 and Xenapp 6.5 farms.
  • Extensive experience in performing System Integration/Administration for Microsoft Windows 2000/ 2003/2008/2008 r2/2012 Server, Windows XP/Vista/7/8.
  • Remotely monitoring and managing servers using utilities like VMware Vsphere Clients, VCOPs, Veeam MP,Terminal Services, RDP, HP-ILO, HP Insight Manager, Citrix APP Center, Citrix Management Console, PC anywhere, and maintained Cisco LANs and WAN devices (Cisco Routers and Switches).
  • Managing Access Control through vCenter server, Optimizing Resource Utilization, Load Balancing (VMware DRS), Load balancing for storage (sDRS), Power Management (DPM) and ensuring High Availability (VMware HA).
  • Upgraded, patched ESX/ESXi servers, upgraded Virtual Machines hardware, Installed/Upgraded Vmware tools using Vmware Update Manager (VUM)
  • Migrated physical servers to virtual instances using P2V tools like VMWARE converter, Platespin and built MS cluster on VMWARE, deployed Virtual Machines (VM’s) through Templates.
  • Part of VMware migration team in implementing and updating the latest versions of VMware as well as building new VM instances as per the business requirement.
  • Built, managed and monitored all classes of HP Blade System.
  • Experience with Cisco UCS Server Plateforms
  • Supporting high end production servers for operating system issues and vendor coordination with various hardware vendors like HP, DELL, and IBM for hardware failures.
  • Experience with SAN and NAS configurations, networking and Storage related issues and CIFS.
  • Experience with Red Hat Enterprise Linux.
  • Hands on wide experience in upgrading VMWare Vsphere 4.X to VMWare Vsphere 5.X.
  • Experience with daily administrative works related to Citrix XenApp 4.5, 6.5 and Citrix Xenserver 5.x /XenCenter environment.
  • Experience with Microsoft Exchange Server 2003/2007 and 2010.
  • Experience working with VDI (Virtual Desktop Infrastructure) environment.
  • Experience with installing and configuring the Windows server update services (WSUS).
  • Experience with applying patches, distributing software, and installing applications using SCCM 2007/2012
  • Administration of Active Directory Windows 2003/2008 environment. Managing Active Directory issues such as: Logon Failures, Account Lockouts, Group Policies, FSMO, Network Connectivity, DNS and WINS Name Resolution, Authentication Problems, File and Printer Permissions etc.
  • Experience with managing the Antivirus server and software like SEP
  • Familiar with vmware Orchestrator Architecture and Orchestrator Deployment Basis.
  • Experience in ITIL Driven controlled environments.
  • Experience in managing, implementing, configuring, and integrating DNS architecture.
  • Creating, Accessing and Managing various databases under SQL Instance using SQL Management Console.

Technical Virtualization:

Skills: VSphere 4.0/4.1/5.0/5.1/5.5 , ESX/ESXi server 3.5/ 4.0/4.1/5.0/5.1/5.5 , VSphere Client, Vsphere Web Client, VCenter Server, VMotion, Storage VMotion, DRS, sDRS, VMware Update Manager(VUM), VCenter SRM, VMware Tools, VMware Converter, VCO, VCOPS, VCM, vSphere Data Protection, vSphere Replication, vSphere FT, vSphere DS, vSphere Host Profiles, vsphere storage I/O control, vSphere APP HA

Citrix/XenApp Environment: Access Management Console, Presentation Server Console, Citrix App Center, Resource Manager, Edgesight

Operating Systems: MS Windows Server ( 2000/ 2003/2008/2008 r2/2012), Windows XP/Vista/7/8, Red Hat Enterprise Linux

Programming skills: Powershell, PowerCLI, Ms-Build, Ms-Visual Studio, C,C++, C#, Python, Java, Ruby, Shell, VB Script and Bash

Monitoring Tools: VCenter Operations Manager(vCOPS), Vsphere Alarms, Veeam Monitoring Tool, HP SIM, Nagios XI, SCOM, SCCM, Citrix Edgesight

Storage: Netapp, EMC,VMAX, VNX, NAS (NFS,CIFS,ZFS), SAN and iSCSI, HP-3PAR SAN

Database: MS-SQL Server 2005/2008 R2 and Oracle

Backups: CommVault System, vSphere Data Protection, Veeam Backup, EMC Networker, VERITAS Netback up and Windows NT Backup

Networking: Cisco 25xx, 35xx Routers and 35xx Switches, virtual switches, vmkernal adapters, physical adapters

NetworkProtocols: TCP/IP, DHCP, HTTP, HTTPS, VPN, DNS, NTP, WINS, FTP, SSH, WinSCP and Telnet

Terminal Services: Remote Desktop Services, VNC, Putty and Terminal Services

Remote Management Tools: RDP, HP-ILO, IDRAC (Integrated Dell Remote Access Controller), RILO (Remote Insight Lights-Out), Terminal Services, vSphere Launch Console

Remote Server Administration Tools (RSAT): Feature Administration Tools, Role Administration Tools, Server Manager

Professional Experience:

Senior System Engineer

Confidential, South Deerfield, MA

  • Administration of vSpher 4.1/5.1/5.5/, Citrix PS 4.5/XenApp 6.5, and Windows 2000/ 2003/2008/2008 r2 AD environments.
  • Supported L1 through L4 ticket calls on daily basis using Heat Call Logging.
  • Upgraded Vcenter Server 4.1 to 5.5 along with its database upgraded from SQL 2005 to SQL 2008
  • Migrated ESXi hosts from Vcenter Server 4.1 to 5.5 and Upgraded ESXi 4.1 hosts to ESXi 5.5
  • Migrated all virtual machines, VAPPs, VAs, and Data Stores from Vcenter Server 4.1 to 5.5
  • Installed Vcenter Update Manager (VUM) and used it to remediate hosts and VMs for host upgrade, VM hardware Upgrade, vmware tools upgrade, and for applying patches.
  • Installed Vcenter Operation Manager (VCOPS) VAPP and configured it for monitoring Vsphere Infrastructure.
  • Installed vSphere Data Protection and configured it to backup critical VMs routinely.
  • Installed and configured ESX/ESXi 4.1/5.0/5.1 servers.
  • Managing & monitoring the ESX/ESXi servers, farms and Virtual Servers over VM Infrastructure client and VMwarevSphere client 4.0/4.1/5.0/5.5
  • P2V migration and V2V conversions using VMware converter, Plate Spin and Double-Take.
  • VMware tools upgrading and Windows patch updates, creating templates and deploying Virtual Machines through templates and Cloning VMs.
  • Installed and configured vCenter SRM for disaster Recovery.
  • Created powershell and powerCLI scripts for automation.
  • Published desktops and applications on citrix PS 4.5 and XenApp 6.5 servers.
  • Installed, configured, Add/Remove, and monitored citrix PS and XenApp servers.
  • Maintained Citrix Resource Manager DB, Citrix Profiles DB, Citrix PS DB as well for XenApp and Edgesight DBs.
  • Managed Company’s Active Directory Domain using best tools like Active Directory Modules for windows powershell, Quest tool, Power GUI editor, ADAC, ADUC, GPM tool, etc.
  • Build and configured new Windows 2003/2008/2008 r2/2012 & Linux VMs and physical servers.
  • Managed Microsoft 2003/2008 active directory servers.
  • Managed Microsoft Exchange Server 2003/2010.
  • Worked on Microsoft SQL Servers as well as created, configured, backup, and restored various databases.
  • Experienced with supporting Intel based hardware.
  • Experienced with supporting electronic medical records (EMR) systems
  • Managed various data center components including monitoring tools.
  • Installed and configured WSUS, SCCM, and SCOM.
  • Used SCCM for patching, creating/distributing software, and installing software.
  • Patched Infrastructure and Citrix servers on monthly basis after the Microsoft’s patch release day using WSUS and SCCM.
  • Performance tuning and monitoring as well as performed upgrading and backups and recovery.
  • Hands on wide experience in upgrading Vcenter 4.0 to Vcenter 5.0 including the Vcenter Update Manager (VUM) and configuring the same version of Vcenters in the linked mode.
  • Migrated the VM’s using the SAN to SAN replication using recovery point.
  • Provided support for DNS/DHCP/WINS services.
  • Installing and configuring the VMwareVSphere and creating clusters, creating and managing resource pools with High availability and Dynamic Resource Scheduling(HA/DRS).
  • Involved in backing up the entire physical machine which has bad blocks or hardware issues and restoring the server on new hardware and scheduling the regular backs for both physical and virtual machines using Symantec Backup Exec System Recovery (BESR).
  • Provided the backup and recovery of the files and data, worked on Windows Firewall, Terminal Server.
  • Teamed NIC’s using HP Teaming software and Broadcom for redundancy during failures.
  • Configuration and administration of NIS, NFS & DNSenvironment
  • Managed Commmvault BackUP Software and HP-3PAR storage.

Environment: vSphere 4.1/5.1/5.5, vCenter server,VMware converter,VDP, vSphere Infrastructure Client, vSphere Webclient/4.1/5.5, VUM, VCO, Host Profiles, Host Auto Deploy, vCenter operations Manager ,VMware view, powerCLI, Powershell, ADDS, Windows 2000/2003/08/12 , DNS, Compellent SAN, VMware ESX 4.0/4.1/5.0/5.1/5.5 ,NetApp filers, CommVault System, HP-3PAR, HPSIM, MS SQL, Oracle, Heat, Microsoft SCCM, Microsoft SCOM, WSUS, Cisco IOS, Cisco UC phone, Citrix PS 4.5, XenApp 6.5, Nagios

Senior VMware Engineer

Confidential, NY

  • Installation and configuration of ESX/ESXi 4.1/5.0/5.1 servers.
  • Managing & monitoring the ESX/ESXi servers, farms and Virtual Servers over VM Infrastructure client and VMwarevSphere web client 4.0/4.1/5.0/5.5
  • P2V migration and V2V conversions using VMware converter, Plate Spin and Double-Take.
  • VMware tools upgrading and Windows patch updates, creating templates and deploying Virtual Machines through templates and Cloning VMs.
  • Experienced with vCenter SRM for disaster Recovery.
  • Experienced using powerCLI commands.
  • Building and configuring new Windows 2003 and Windows 2008 R2 servers.
  • Configured Red Hat Enterprise Linux
  • Managed Microsoft 2003/2008 active directory server.
  • Managed Microsoft Exchange Server 2010.
  • Worked on Microsoft SQL Servers.
  • Experienced with Orchestrator design and deployment.
  • Experienced with supporting Intel based hardware.
  • Managed various data center components including monitoring tools.
  • Worked with WSUS and IIS as well.
  • Managed citrix and Xenapp environment.
  • Performance tuning and monitoring as well as performed upgrading and backups and recovery.
  • Hands on wide experience in upgrading Vcenter 4.0 to Vcenter 5.0 including the Vcenter Update Manager (VUM) and configuring the same version of Vcenters in the linked mode.
  • Migrated the VM’s using the SAN to SAN replication using recovery point.
  • Provided support for DNS/DHCP/WINS services.
  • Installing and configuring the VMwareVSphere and creating clusters, creating and managing resource pools with High availability and Dynamic Resource Scheduling(HA/DRS).
  • Involved in backing up the entire physical machine which has bad blocks or hardware issues and restoring the server on new hardware and scheduling the regular backs for both physical and virtual machines using Symantec Backup Exec System Recovery (BESR).
  • Provided the backup and recovery of the files and data, worked on Windows Firewall, Terminal Server.
  • Teamed NIC’s using HP Teaming software and Broadcom for redundancy during failures.
  • Configuration and administration of NIS, NFS & DNSenvironment
  • Managed Commmvault BackUP Software.

Environment: vSphere 4.1/5.1/5.5, vCenter server,VMware converter,VDP, vSphere Infrastructure Client, vSphere Webclient/4.1/5.5, VUM, VCO, Host Profiles, Host Auto Deploy, vCenter operations Manager ,VMware view, powerCLI, Powershell, ADDS, Windows 2000/2003/08/12 , DNS, Compellent SAN, VMware ESX 4.0/4.1/5.0/5.1/5.5 ,NetApp filers, CommVault System, HP-3PAR, HPSIM, MS SQL, Oracle, Heat, Microsoft SCCM, Microsoft SCOM, WSUS, Cisco IOS, Cisco UC phone, Citrix PS

Senior VMWare Engineer

Confidential, Natick, MA

  • Participated in 24/7 support roles for servers, to help maintain and troubleshoot both software and hardware.
  • Managed ESX servers and VCenter.
  • Ensuring Data Protection and Disaster Recovery by using VMotion and VMware Consolidated Backup.
  • Experienced in Black Berry enterprise Server Configuration.
  • Installed and configuredVMwareVsphere products.
  • Hands on wide experience with Vmware vCloud Director.
  • Managed Microsoft 2003/2008 active directory server.
  • Configured User accounts and groups, profiles, assigned permissions using Active Directory.
  • Configured Management and Resource Cluster, add Host to a Cluster, Configure its licenses, Network configuration, DNS.
  • Managed Microsoft Exchange 2003/2007 Server.
  • Installed SQL 2005/2008 clustered and non-clustered servers and also created SQL Database.
  • Day to day support and maintenance of Operating Systems.
  • Migrated production applications from physical servers to virtual instances within the downtime window.
  • Migrated the physical servers to virtual instances using VMware P2V converter and Platespintools.
  • Converted P2V and V2V using VMware Standalone Converter.
  • Created Clusters for High Availability and Dynamic Resource Scheduling.
  • Troubleshooting issues relating to VMotion such as compatibility issues with help of event log
  • Installing and managing Antivirus on all the servers and desktop.
  • Admin knowledge of Microsoft SQL and Oracle Database.
  • Provided the backup and recovery of the files and data, worked on Windows Firewall, Terminal Server, and troubleshooting computer related problems. Attending client calls related to computers and network problems
  • 24/7 production support.

Environment: Vsphere 4.0, ESX 3.5/4.0, Virtual Sphere, VMotion, VMware HA, VMware DRS Clusters, Veritas Net backup, Nagios XI, Black Berry Enterprise server 3.5 Windows 2003/2008 server.

Virtualization Engineer

Confidential, Houston, TX

  • Configuring, implementing and managing Virtual environment using VMware ESX 3.5 and ESXi 4.0 infrastructures.
  • Performing physical servers to virtual server migration.
  • Performing virtual to virtual migration.
  • Implementing and managing High Availability / Clustering environments using vCenter.
  • Performing installation and management of NAS and SAN storage solutions.
  • Developing and implementing backup and disaster recovery protocols.
  • Providing load balancing capability for the virtual infrastructure.
  • Analyzing software and hardware constraints to plan for new user requirements (capacity planning).
  • Performing diagnostics on system operations to identify problems and treads and verify network performance.
  • Planning and advising on implementation of revised procedures, processes, methods or approaches.
  • Installed Windows 2000/2003 Server,configured AD server for the organization with over 200 clients.
  • Created the User Accounts and Profiles, assigned permissions using Active Directory.
  • Administered the Group Policy to automatically upgrade and repair software installations.
  • Installation and support for desktops with Windows 2000/XP Operating systems.
  • Provide Remote Support and administration on network for internal and external clients using tools like Microsoft Remote Desktop Connection (RDP).
  • Managed Active Directory Server.
  • Managed Microsoft Exchange Server.
  • Provided Support for DNS/DHCP/WINS services.
  • Configured the Microsoft Virtual Server and Virtual PC for testing and development.
  • Installed WSUS and configured for patch deployment.
  • Migrated Windows XP/Vista machines to Windows 7.
  • Developing standard operating procedures and documentations for the virtualization environment.
  • Documenting and communicating Project Status, Issues, Risks and Actions to project leads/managers.
  • Providing day-to-day onsite support for networked systems, hardware and related infrastructure.

Senior VMware Engineer

Confidential – Houston, TX

  • PMO designed P2V migration project from Memphis datacenter to Chicago datacenter
  • Installed and configured VMware ESX server on HP DL 380 G5 model server.
  • Storage allocation and configuration through VI client for all ESX servers installed.
  • P2V migrations and Swing builds of virtual instances moving from two locations
  • Application and file share migration from Memphis to Chicago using various third party tools like EMC, Platespin.
  • Design and implementation of replicator node architecture for site-to-site replication of virtual instances through NFS, which later moved to local storage using storage VMotion.
  • Phase-by-Phase P2V migration of applications and servers from Memphis datacenter to Chicago Datacenter.
  • Implemented a new setup of VMware consolidated backup proxy server and integrated with existing VERITAS net backup for backup solution of complete VMware ESX farm.
  • Implemented both forklift migrations and swing builds for First Tennessee Bank infrastructure migration from Memphis data center to Chicago data center.
  • Designed and migrated Active directory/DNS from Physical to Virtual and enabled site-to-site replication between the datacenters.
  • Designed and implemented the VMwareVsphere upgrade forVMware ESX hosts and Virtual center servers.
  • Supporting HP Poly server for Accenture in daily operations and mission critical changes for SQL installs and upgrades.
  • Designed and implemented Cloud architecture for integrating virtual centers servers from various global client locations and automated the VM deployment using Manage IQ.
  • Supported and Transitioned new clients for FIS in migrating the servers and applications both physical and virtual with minimum downtime.
  • Taken a role of VMware architect for P2V migration to various FIS commercial and leveraged clients.
  • Designed and Implemented DR architecture and successfully completed the DR test using VMware Cloud architecture.
  • Took an active role in SAN migration from EMC old model storage to the latest VMAX for both physical and virtual servers, which included both remediation and migration.

Environment: VMWARE ESXi,HA, DRS, VMware Virtual Center Server, VMWARE vCenter Converter, VMWARE Consolidated Backup, Windows 2003 64bit Edition, IIS6.0, SQLserver 2005,Vertias Net Backup.

VMware System Engineer

Confidential, Irving, TX

  • Installed and configured VMwareVSphere ESX/ESXi nodes, vCenter and vClient.
  • Configured Management and Resource Cluster, Add Host to a Cluster, Configure its licenses, Network Configuration, DNS and NTP.
  • Administration of environment running ESX/ESXi Hosts and Virtual Machines.
  • Manage Virtual Machines, Installing VMware Tools, Creating Templates, Cloning, Deploy Virtual Machines using Templates, Converting Physical to Virtual Machines (P2V).
  • Manage user permissions in vCenter Server.
  • Manage VMware Distributed Resource Scheduler (DRS), vMotion and High Availability (HA) Clusters.
  • Worked closely with Storage and Networking teams to manage the allocated SAN, Fiber and Networking Infrastructure.
  • Update the Patches for ESX Servers using VMware Update Manager in Virtual Center.
  • Monitor capacity, performance and utilization across all Windows Server and its Hardware.
  • Installed, configured and managed windows 2003 server and Active Directory.
  • Installed SQL 2005/2008 clustered and non-clustered servers and also, Creating SQL Database.
  • Day to day support and maintenance of Operating Systems.
  • Created the user accounts and profiles, assign permissions using Active Directory.
  • Administered the Group Policy, to upgrade and repair software installations.
  • Respond to and address any tickets/ work requests in the Remedy Queue.
  • Coordinate/Facilitate all planned and unplanned power outages for all environments.
  • Worked on Symantec Antivirus and Symantec Endpoint protection for administering updates and cleanup of a community of workstations.

Environment: VSphere, ESX, Virtual Center, VMotion, VMware HA, VMware DRS Clusters, Virtual Machines on Windows 2003/2008.

Network Engineer

Confidential

  • Participated in 24/7 support roles for Windows Servers, to help maintain and troubleshoot both software and hardware.
  • Provided Hardware support, troubleshooting and diagnosis.
  • Created the user accounts and profiles, assign permissions using Active Directory.
  • Administered the Group Policy, to upgrade and repair software installations.
  • Respond to and address any tickets/ work requests in the Remedy Queue.
  • Provided Support for DNS/DHCP/WINS services.
  • Configured the Microsoft Virtual Server and Virtual PC for testing and development.
  • Installed WSUS and configured for patch deployment.
  • Backup scheduling and Restoring using Veritas Net Backup and NT Backup.
  • Build Hard Drive images of various O.S using Norton Ghost.

Environments: Windows 2000/2003 Server, Active Directory, DNS, DHCP, IIS, Veritas Net Backup, WSUS, Virtual PC, Cisco Switches, MS Office 2000/2003, MS Visio and Norton Ghost.

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