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It Engineer/information Systems On-site Coordinator Resume

Minden, NevadA

SUMMARY:

I am an accomplished Network Engineer/Systems Engineer with over 4 years of I.T experience in Computer hardware, Network Systems Infrastructure Design, Testing, Configuration, Administration, Monitoring, Disaster Recovery, Data provisioning, Data Analysis, Project Management and Implementation.Experienced in providing solutions for critical Network Systems Infrastructure; Wide Area Networks (WAN) and Local Area Networks (LAN), Routers, Switches, Desktops and Server Installation, Configuration, User level Support and Application Support. Deployment and Enhancement to all Network Components, including Configuration of Firewalls and Security Appliances, Windows Firewall with Advanced Security, VPN Infrastructure. I have Expertise in Microsoft Windows Server and Desktop Operating Systems. Good knowledge in Linux Operating System, Cisco IOS, HP Networking (HP IOS). Good knowledge in Windows Automation tools including but definitely not limited to MDT, SCCM, SCVMM/Hyper-V, SCDPM and WAIK. Proficient in image build and test, troubleshooting skills, with Superior knowledge of Windows Active Directory (Directory Services) Expert knowledge of Computer networking concepts, Data Center Operations and Windows Private Cloud Management. Good knowledge in Windows PowerShell scripting. I work well under pressure, tight deadlines and ensure that the required deliverables are met on time.

I also have Expertise in Logical and Physical Database design, development and Data modeling using the Erwin Data Modeler tool. Expertise in developing SQL Server Integrated Services (SSIS) packages Using BIDS and SQL Server Data tools. I have In-depth knowledge of MS SQL Server, including Transact-SQL (DDL and DML). Proficient in creating Tables, Indexes, Joins, Triggers, Views, Stored Procedures, User Defined Functions.

Self-starter, highly motivated, highly analytical with aptitude for quickly scrutinizing environments to identify and prioritize needs/risks and develop solutions. Good communication & presentation skills.

Technical Skills Summary:

Platforms: Windows Server 2003, Windows Server 2008/2008R2/2012R2, Windows XP/Vista, Windows 7, Windows 8 Desktop Operating Systems, Microsoft Visual Studio 2008, 2010, 2012 and SQL Server Management Studio, 2005, 2008 & 2012, Exchange Server 2010, Unix, Linux (Red Hat/Fedora) Systems, Cisco IOS, HP IOS, Terminal emulation programs, ASP.NET, HTML/XHTML, PHP, JavaScript, bash Shell Scripting, Windows PowerShell, MS Command-line Interface, Team Foundation Server 2012 (TFS), MS Project Server, 2010/2013/SharePoint Administration.

Software: Internet Information Services(IIS), RAID systems, Windows Active Directory, Erwin Data Modeler 7.1, MS Visio, Remote Desktop and Remote Assistance, TS Gateway Services, SharePoint Foundation 2010, Windows Hyper-V Server, Failover Clustering, Storage Spaces, WSUS, DTS, SQL Query Analyzer, SQL Server Profiler, Windows Server 2008R2 Best Practice Analyzer (BPA), WAIK; (Windows SIM, ImageX, SysPrep, Capture Image, DISM),Windows Deployment Services (WDS) 2008/2012, Microsoft Deployment Toolkit (MDT) 2008/2010/2012 , SCCM 2007/2012/System Center Configuration Manager, Data Protection Manager, Operations Manager & Virtual Machine Manager), Windows Server backup, Windows Registry, Windows PowerShell, Windows Installer, Remote Server administration (RSAT) Tools, Microsoft Assessment and Planning (MAP) Toolkit, IP Address Management (IPAM), Symantec Backup Exec, Norton Ghost, Norton Antivirus, CA Service Desk Manager 12.6, VNC, Team Viewer, SSIS, SSRS, Microsoft SQL Server Databases, Transact SQL, Stored Procedures, User Defined Functions, Views, and CTE, MS Access, MS office 2003/2007/2010 , MS Outlook 2007/2010/2013.

Networking and Security: DNS, DHCP, Group Policy (GPO), Active directory Users and Computers, Security Groups & Distribution Groups, Active directory FSMO roles, Global Catalog, LDAP, Share and Storage Management, Share Level Folder & NTFS permissions, Organizational Units (OUs), File and print services, Printer Configuration and Drive Mapping, Distributed File System (DFS), Network Management tools (SNMP, NetFlow), IDS/IPS, Wireless Security (WEP, WPA,WPA2,WPA Enterprise, 802.1x/RADIUS Server Authentication, NPS, TCP/IP, UDP, OSI Model, SSH, SMB, IPSEC, PKI, VPN, Packet Analyzers (Wire Shark), Port Scanners (NMAP), SMTP, IMAP, ARP, ICMP, FTP, WINS Server, IPv4/IPv6, VLAN, VTP, STP, VOIP, RTSP, SIP, Proxy Server, domain Controllers, HTTPS, HTTP, Telnet, TFTP, SSL, NTP, RDP, POP3, Anti-malware tools, Vulnerability assessment tools.

Hardware, LAN/WAN &Telecommunication: Layer II WAN Encapsulation (Frame Relay, PPP), Layer III Switching, 802.1Q VLAN Encapsulation, Static and Dynamic Routing using Cisco IOS, HP IOS, HP 3800 switches, HP 5800 Switches, Routing protocols (RIPv2, EIGRP, OSPF, BGP), Multicast routing, Access Lists, NAT, VPN, Port-Security, HP ProLiant DL580 Gen7 Servers, HP ProLiant DL580 Gen5 Servers, HP ProLiant DL580 Gen8 Servers, HP ProLiant DL380p Gen8 Servers and HP ProLiant BL460c Gen7 Blade Servers, HP Z420 Workstations HP/DELL/Workstations, HP/DELL/Toshiba Laptops Motherboards(ATX, BTX), Microprocessors (Intel, AMD), memory modules, NVIDIA Quadro K6000 graphics cards, WAN/LAN designs; Broadband Connection (DSL), Cable Modem/DOCSIS, OC carrier/SONET/Fiber, Wireless Networking T1,T3, Hardware/Device Configuration and Testing, Punch-down tools (110 and 66 punch down Blades), Patch Panels,, RJ45/RJ11 Crimpers and Grounding Wire Crimpers, Tone Tracers, Network Interface Devices (Smart Jacks, Demarc, MDF, IDF), Network Interface Cards (NICs), DAC Networking cables, SCSI/IDE/SAS Hard Drives, SATA/Solid State Hard Drives, DataOn Storage Systems, Host Bus Adapters (HBA), RAID/JBOD, DAS, Firewalls, Cisco Catalyst 3850, 3650 and 2960-X Series Switches. Cisco 3900, 2900 and 1900 Series Integrated Services Router, HP Switches 2810-24G series, HP ProCurve switches, Bridges, Hubs, Repeaters, Frame Relay, multicast routing, ATM, TCP/IP configuration, IP addressing and sub-netting, Ethernet (Gigabit Ethernet, Fast Ethernet), Wi-Fi networking standards; 802.11a, 802.11b, 802.11g, 802.11n, Wireless Access Points, Modems, Cisco VPN Concentrators, RJ-45, RJ-11, RG-6, Cat5/5e/6,Ethernet Surge Protectors, Coaxial Cabling, Cable Testers, DB-9 Connectors.

Detailed Experience:

Confidential, Minden, Nevada

IT Engineer/Information Systems On-Site Coordinator

  • Responsible for the Compute, Storage and Network provisioning through Configuring and deploying network equipment/hardware in Datacenter; configure HP and Cisco Switches / Layer 3 Switches/Routers; Design, deploy and support LANs, WANs, network segments and Internet systems in a three tier data center architectural design. Review and determine current network and system requirements, used as a basis to write recommendations for best practices, risk and security management procedures.
  • Management of Storage Area Network (SAN) hardware, Perform routine audits of storage infrastructure using monitoring tools such as HP OpenView, HP Systems Insight Manager. Coordination of data center activities and operations, Securing network systems by enforcing policies and monitoring access using intrusion detection systems Wireshark, SNMP, Syslog
  • Maintain awareness of network activities, upgrades, and maintenance of the network, Perform research and documentation to improve service levels. Evaluate and modify system's performance based on specific needs and requirements. Audit
  • Troubleshooting network/Storage hardware problems and outages; scheduling upgrades; collaborating with network architects and other Network Engineers on network optimization.
  • Determine and design IP Addressing Schemes, configure VLANs using 802.1Q protocol, configure Telnet, SSH for remote device management. Configure port security
  • Responsible for monitoring critical network elements and applications using various Network Monitoring Systems in the 24 x 7 x 365 Engineering Private Cloud Environment, Managing, configuration and deployment of virtualization solutions
  • Vulnerability Management – Research and remediate vulnerabilities mostly related to Operating Systems.
  • Configure HP Servers: HP ProLiant DL580 Gen7 Servers, HP ProLiant DL580 Gen5 Servers, HP ProLiant DL380p Gen8 Servers and HP ProLiant BL460c Gen7 Blade Servers, HP Z400, Z420, Z820 Workstations
  • Configure Integrated Light Out (ILO) IP Addresses for remote Server management/access
  • Install and configure NVIDIA Quadro K6000 graphics cards, DataOn Host Bus Adapters (HBA) in Server Systems
  • Install DataOn Storage Systems (Enclosures)/JBOD and Configure RAID Arrays/Windows Storage Spaces.
  • Install, Configure and Manage a Datacenter/Private Cloud backup Infrastructure using System Center Data Protection Manager 2012 R2.
  • Add users to the Engineering domain /Active Directory, reset passwords, configure Group Policy objects, and create new computer accounts. Manage Multiple Active directory sites.
  • Image Computers and perform installation of system images using WDS and the Lite Touch Installation
  • Microsoft Team Foundation Server builds process implementation, troubleshooting and Administration
  • Management of TFS/SQL Servers – Configuration, troubleshooting, performance monitoring, upgrades and enhancements. Management, Maintenance & Administration of MS project Server 2010 and SharePoint Enterprise. Create New Projects and SharePoint sites for the User Community, Handle customer issues pertaining to service delivery, Participate in Review meetings to identify improvement Plans.
  • Investigate and troubleshoot high priority issues and support Incident Management process.
  • Installation, Configuration and Management of Windows Server 2008R2/2012R2 Hyper-V Hosts, Failover clusters, SCCM/SCVMM, Network File share Provisioning and NTFS permissions. Directly responsible for mitigating any technical failures within and about the Private Windows Cloud Environment
  • Windows Server Administration including providing solutions for (Windows Server 2000, 2003, 2008R2 & 2012R2), Active Directory Administration, DNS and DHCP and Proxy Servers
  • Management and maintenance of License Servers (for Cosmic, Wind River, Install Shield, Coverity licenses)
  • Co-ordinate with multiple technical teams, Business users, Customers, hardware & Software vendors as well as offshore teams, generally responsible for coordinating the onsite-offshore operations
  • Configuration and Management of Windows Server Update Server (WSUS) for multiple sites
  • Setup End user computing devices (HP Thin Clients), Dell/HP Desktops and Virtual machines for new users Troubleshoot Print device issues, manage and maintain print servers, coordinate/assist with the introduction of new services.
  • Develop and Manage Workflow Process Automation and act as Community Facilitator for the Engineering Workflow Processes Automation.

Confidential, Sacramento CA

Hardware Refresh Technician

  • Inventorying old and new equipment, photographing and staging new computing devices
  • Perform Back-ups and replace the HP ProLiant Servers and other hardware gear including Printers, Scanners, Power surge protectors and UPS.
  • Prepare old devices for decommissioning, including Disk Wiping using G-Disk and Debian verifier software.
  • Perform Bit Locker drive Encryption on all PCs.
  • Perform hardware and software installations and configurations on Dell/HP desktop and laptop devices
  • Configure Network connectivity and ensure that Devices are able to communicate through TCP/IP layers 1-4, including performing structured cabling using CAT5, CAT5e, and CAT6.
  • Troubleshoot and repair Dell/HP hardware issues including Desktops, Laptops, MFP printers, Teller validators, Scanners, Power surge protectors and UPS.
  • Perform application and device drivers’ installation and troubleshooting Windows operating systems, desktop applications and LAN troubleshooting and ensuring optimal OS performance
  • Upgrade Operating Systems (OS), RAM, Hard Drive, Multi Display Cards, Display Monitors and Validators.
  • Configure and administer Windows Server 2008R2, Active Directory Domain Services, including creating Active directory objects such OUs, Security Groups, User Accounts, Computer Accounts and GPOs.
  • Map Network Drives and Printers and configure Folder Level and NTFS permissions.

Confidential, Sacramento, CA

Field Service Technician II

  • Conduct initial site surveys and produce site survey reports for prospective National-Aerospace Information Display System (NIDS) sites.
  • Perform system installation in accordance with FAA approved Site Installation Plan procedures on NIDS systems installed in the United States.
  • Perform hardware and software installation of IT equipment for the National-Aerospace Information Display System (NIDS).
  • Troubleshoot and resolve issues/problems relating to the IT equipment for the National-Aerospace Information Display System (NIDS).
  • WAN/LAN designs, TCP/IP configuration, IP addressing and sub-netting, Routers and Ethernet switch configuration.
  • Testing and analyzing the status and performance of all components of network facilities including troubleshooting layers 1 – 3 of the TCP/IP Protocol Suite. tests and analyzes the status and performance of all components of network facilities troubleshoot layers 1 – 3 on a l troubleshoot layers 1 – 3 on a lBottom of Form
  • Configure and administer Windows Server 2008, including Active Directory Domain Services, DNS, DHCP, Group Policy, creating and managing sites and site links. Implement Fine-Grained Password Policies in Windows Server 2008R2.
  • Document system installation and configuration procedures, including existing configuration and related processes
  • Running, terminating and punching down of network cables including CAT5 (e), CAT6, Coaxial and the associated grounding of networked devices
  • Building racks and mounting of IT equipment including Servers, Workstations, Eaton UPS, Routers, Switches, Terminal Servers, Time Servers and Computer Monitors.
  • Perform calibration of touch screen monitors; configure KVMs (Keyboard, Video and Mouse).
  • Partition and reserve hard-disk space for critical system files and the NIDS software, monitor and modify these partitions when necessary to maintain system functionality.
  • Physical installation and configuration of servers, PCs, routers, switches and NIDS software
  • Configure and Support software applications including, testing and troubleshooting applications, identifying and implementing solutions to system incidents, perform Application upgrades and maintenance.
  • Provision storage resources to meet infrastructure and applications storage needs, Create and Configure RAID Arrays, troubleshoot issues and provide resolution for storage hardware and software. Perform routine audits of storage infrastructure.
  • Monitor the health of network equipment such as servers, routers and switches to ensure that they meet optimal uptime requirements.
  • Deploy LanSafe and SNMP for efficient Power management and monitoring.
  • Analyze performance metrics on servers and PCs running Windows operating systems and assist in fine-tuning and improving resource utilization.
  • Perform hardware Upgrades such as replacing and/or upgrading Memory, Microprocessors, Network Interface Cards, DVD/CD drives, Video Cards etc. in Dell Workstations.
  • Conduct Site Acceptance Test (SAT) and produce SAT reports for prospective NIDS sites
  • Complete documentation and produce reports for tracking field activities and site configuration
  • Make recommendations and communicate new practices, procedures and methods for improving NIDS related tasks.
  • Analyze problems and research solutions by querying existing knowledge bases.

Confidential, Sacramento, CA

SQL Server/SSIS Developer

  • Design/develop technical solutions
  • Analyze and design stored procedures and SSIS packages
  • Develop custom components for SSIS using C#
  • Develop, Deploy and maintain SQL Server Integration Services (SSIS) packages
  • Design and develop SQL Server Stored procedures, views, and other objects required to transform, translate, retain, and aggregate data for complex data conversion requirements
  • Performance tuning of queries and SSIS packages
  • Analyze problems and research solutions by querying existing knowledge bases.
  • Windows Server 2008, Application Infrastructure configuration such as, IIS, FTP, Remote App, Remote Desktop, Reliability and Performance Monitor, SharePoint Foundation 2010, Team Foundation server.

Confidential, New Jersey

Computer/Customer Support

  • Storage and backup Management using RAID systems, network based backup and storage, configure mapped drives, Shared folder permissions and NTFS permissions
  • Perform general installs, move, add and change hardware, software
  • Configure and troubleshoot Windows desktop Operating Systems: Windows (XP/Professional, Vista & 7).
  • Perform component level repairs for desktops, laptops, and other peripheral devices.
  • Analyze problems and research solutions by querying existing knowledge bases.
  • Generally responsible for troubleshooting and resolving computer system problems, Printer problems, Hardware and Network connectivity issues
  • Provided general assistance and support to end users in a manner ensuring utmost customer service
  • Optimize system performance through software and hardware configuration.
  • Documented system installation, configuration procedures and existing configuration
  • TCP/IP configuration, IP addressing and sub-netting, Ethernet switches.
  • Performed any other duties as assigned by the program supervisor
Confidential

Systems Administrator - Contract

  • Designed, configured and maintained both the physical and logical network architecture according to specific company policy guidelines and procedures
  • Configured and managed Active Directory objects and DNS. Administer/support Microsoft Windows Directory Services Infrastructure, including Active Directory, DNS, DHCP, and Group Policy. Create and manage sites and site links. Establish forest wide and domain wide trusts to optimize bandwidth usage and to minimize and/or schedule replication.
  • Mapped network printers, network drives and folders according to specific company policy rules
  • Formulated, implemented and maintained accurate Group Policy Management Procedures and rules.
  • Created access Control Lists, by configuring Active directory/NTFS and shared folder permissions.
  • Installed new hardware including computers, printers, and other peripheral equipment
  • Ensured network security, by installing new software and performing system upgrades, employing antivirus software tools, patch management, configuring firewalls
  • Managed and monitored the LAN/WAN Network with the help of tools such as Simple Network Management Protocol (SNMP) and packet analyzers such as Wireshark.
  • Configured and implemented Virtual Private Network (VPN) connection strategies, setup and implemented Remote Desktop and Remote Assistance, TS Gateway Services
  • Maintain and repair computers, monitoring and upkeep of entire LAN/WAN network.
  • Identify, test and implement solutions based on available resources and/or requirements.
  • Responsible for troubleshooting problems with computer systems, including hardware, software, network and peripheral equipment problems, promptly responding to user requests
  • Documented system installation, configuration procedures and existing configuration
  • Configure Distributed File System (DFS) for domain based data provisioning and fault tolerance.
  • Windows Automated Installation Kit (WAIK), Windows Deployment Services (WDS) to manage and install system images
  • WAN/LAN designs, TCP/IP configuration, IP addressing and sub-netting, Ethernet switches.

Confidential

Data Manager

  • Implemented policies and guidelines for data management as formulated by the top management
  • Developed standard operating procedures for data handling and archiving
  • Maintained data management plans and operating instructions for complex business systems and architectures.
  • Provided guidance in identifying and defining data requirements
  • Running queries and providing statistics on data sets according to specified requirements.
  • Actively participated in the capture, processing and storage of data
  • Provided technical oversight for integrating new technology or new initiatives into data standards and structures
  • Evaluated the design, selection, implementation and support of database changes using associated business requirements and design documents
  • Maintained internal data asset library
  • Assisted in setting milestones and timelines
  • Ensured the integrity, confidentiality and security of all datasets
  • Windows 7/Vista/XP systems Installation and configuration

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