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Systems Engineer  Resume

Weston, FL


23 years of experience in Information Systems industry. I am a self - starting technical professional with good technical and business knowledge with demonstrated abilities in designing, managing, and supporting network, database, web systems, analysis, and support and project management. I have a strong commit to customer satisfaction and work well in a team environment. I had worked for companies in the financial, pharmaceutical, retail and technology industries.

SYSTEMS PROFICIENCY\COMPUTER SKILLS:Server OS’s: Microsoft Windows 2008 Server and 2008 server (R2), Windows Server 2012, Microsoft Windows 2003 Server and 2003 server (R2), Windows Small Business Server (2000, 2003), Microsoft Windows 2000 Server, Advanced Server 2000, NT Enterprise Server, Windows NT 4.0 Server, RedHat Linux 7, AppleShare File 3.01.

Workstation OS’s: Microsoft Vista Enterprise edition, Windows XP Professional, Windows 2000 Professional, Windows NT Workstation 4.0, Windows 98/95, Windows 3.1, MS DOS (2.2, 3.3, 5.0), RedHat Linux 5, 7, Windows Mobile, Cisco IOS 12.2, Solaris 8 UNIX, Mac OS 7.x, 8.0, 10.0.

Software: LAMP (CentOS Linux - Ubuntu, MySQL, Apache, PHP) Microsoft IIS Server (3.0, 4.0, 5.0, 6.0,7.0, 7.5 ), SQL Server (6.5, 7.0, 2000, 2005, 2008 ), Microsoft Exchange Server (5.0, 5.5, 2000, 2003, 2007), SharePoint Portal server (2001, 2003,2007, 2010 ), Solarwinds IP Monitor and Network Management toolset, SharePoint Window Services 3.0, Blackberry Enterprise Server, Oracle (7.3, 8i, 10.0), Remedy Helpdesk, Crystal Reports (7.0, 8.5, 9.0, 10), MOM 2005\SCOM 2007, SMS 2003\ SCCM 2007, Microsoft Office (95, 2000, 2003), Microsoft Visio (2003, 2007), HP Insight Manager 7, Microsoft Terminal Server, RDP, Symantec Anti Virus, Ghost, Symantec Backup Exec (10d, 11d), Pivotal Relationship (99, 2000) and Microsoft CRM 3.0, Microsoft Virtual Server 2005 R2, and VMware ESX (2.5.2, 3.0) Virtual Center (2.0, 2.5), Microsoft Remote Installation Service\Windows Deployment Services, Microsoft WSUS 2.0 and 3.0.

Networking: TCP/IP, 10/100/1000 base Ethernet, Token Ring, LDAP, NLB, Terminal Services, Telnet/SSH, VPN, DNS, WINS, DHCP, NTFS, SMTP, FTP, IPX\SPX, RIP, OSPF, BGP, Access lists, PKI, Active Directory (2000, 2003, 2008), Wireless 802.11b/g.

Hardware: HP Proliant DL3xx servers (32\64 bit), Dell PowerEdge Servers (32\64 bit), Sun Blades 100, RAID, HP PDA’s, Palm Pilot and Treos, Blackberry phones, HP Procurve switches 2512,Macintosh G4/G5, Big IP F5LTM Load-Balancer, Cisco 2500, 2505 router, Cisco 2950 switch, HP LTO tape backup, Dell PowerVault 3000i iscsi storage, WatchGuard Firebox x700.

Scripting/Programming Languages : Visual Basic 6.0, Visual Basic.NET, ASP, ASP.NET, XML, VBscript, Window Script Host, Power Shell.


Confidential, Weston, FL

Systems Engineer

  • Working with Cloud Image Services team in Saas enterprise level environment i mplementing training platform integrations into UltiPro application for their sales and training teams.
  • Performing capacity planning for multiple Oracle WebLogic 12c 12.1.2, IIS 8.0, SQL Server 2012 and Cognos Gateway Server v10.2.1.
  • Implementing and configuring multiple instances of Oracle WebLogic 12c 12.1.2 active domains and application server instances on Windows 2012 Standard servers and connecting to SQL Server 2012 database instances, installing Sun Java SDK 1.7.0 25
  • Setup multiple SQL Server 2012 database instances utilizing scripts, implementing security, restoring database baselines refreshes.
  • Implementing and configuring multiple web instances for both Web Logic and Cognos on IIS 8 server.
  • Implementing and configuring multiple instances of Cognos Reporting.

Confidential, West Palm Beach, FL

Integration Specialist

  • Discussed technical needs and requirements with various department managers for implementing various applications to meet their business needs.
  • Implemented SharePoint 2010 Server and 2010 Foundation server, setting up SharePoint infrastructure with multiple front-end servers, search server, back-end database SQL Servers, created Site Collections and Team Sites, Lists and Document Libraries.
  • Responsible for the planning, implementation, upgrade and maintenance of distributed internet architecture for web-based applications running on IIS 7.5, 7.0, .NET4 and Apache2.
  • Responsible for working with the Application Services and other Infrastructure Services groups to plan and execute integration strategies necessary for the integration and upgrade of various web-based applications (code and server) information or functions between key application services and systems.
  • Implemented marketing email system, installed and configured Ubuntu Linux, MySql, Apache2, and PHP, DoveCot and Squirrelmail, SSL.
  • Implemented and configured Davidson Unidata QA system running on Windows 2008 R2, SQL Server 2008, .NET4, IIS 7.5, configured database connection string, add users and groups, managing security access, importing data into SQL Server 2008.
  • Replaced Windows 2003 server with Windows 2008 R2 servers.
  • Implemented API document imaging system and integration to company's HRPyramid Davison test systems.

Confidential, Jacksonville, FL

Web Systems Administrator III

  • Responsible for implementing, managing and supporting of various web applications (COTS: CA Service Desk, Khalix, FSITrack, WebFocus and Confidential custom web apps) running on IIS 7 and 7.5 servers in the enterprise supporting 5000 users.
  • Managed daily SQL Server 2005 and 2008 tasks (creating databases, checking backups, setting up database maintenance, importing data, moving databases, running queries, implementing TDE encryption).
  • Created, managed, monitored and supported multiple websites and virtual sites on IIS 7.5 and 7.0 load-balanced Webservers.
  • Managed, monitored, troubleshooted and resolve any ASP.NET web applications and IIS problems, provided resolutions in a timely critical manner using system performance monitoring, using IIS tools (debug diags-memory leaks, IIS trace, memory dumps, IISState, WFetch).
  • Performed proactive and regular checks of system components for errors and application of necessary corrective action
  • Created batch files for daily routine tasks on web servers.

Confidential, Fort Lauderdale, FL

Systems Administrator-SharePoint Admin

  • Managed and supported SharePoint 2007 server farms for both production and QA environments.
  • Created, managed and support multiple IIS websites and virtual sites running on IIS 6.0 and 7.0 webservers.
  • Provided day-to-day support to SharePoint developers, created and renamed team sites, troubleshooted issues of InfoPath forms, user access, locked teamsites, created web applications, created web parts, configured and created InfoPath forms, configured audiences, security settings, created and modified workflows, created document libraries, created lists for debugging, maintenance and analysis of SharePoint and .NET websites.
  • Migrated SharePoint code changes, configured, tuned and troubleshooted SharePoint Farm, and supporting servers.
  • Assisted with setup and testing of SharePoint environments with developers.
  • Setup SharePoint 2010 test site.
  • Troubleshooted end user production issues (user’s access, recovering documents, viewing search documents, teamsites access, forms, and workflows) and provide training for end-users.
  • Completed implementation of QA SharePoint environment.
  • Managed daily SQL Server 2005 and 2008 tasks (creating databases, checking backups, setting up database maintenance, importing data, moving databases, applying updates, and service patches) and DB2 database management tasks.
  • Implemented SQL Server reporting services. On SQL Server 2008.
  • Managed Microsoft Forefront Server Security application.
  • Assisted in managing and supporting F5 load-balanced SharePoint 2007 server farms for both production and QA environments.
  • Managed and support backup and recovery, created a disaster recovery operations and testing environments.
  • Created SharePoint disaster recovery documentation.
  • Broad experience with Microsoft Active Directory administration and troubleshooting.

Confidential, Jacksonville, FL

TekSystems Confidential - IIS Engineer

  • Built and configured multiple IIS6.0 and 7.0 web servers, migrated web based content mortgage servicing applications from Countrywide to Confidential datacenters, participated in application design sessions, and perform capacity planning and sizing of web servers.

Confidential, Tampa, FL

Systems Engineer

  • Implemented and configured Windows SBS 2003 and IIS 6 server, Microsoft SBS 2003, SQL Server express Cisco 2600 and Cisco 2500 router, Cisco 2950 switch, setup multiple computers, installed various software packages and set up printing.

Confidential, St. Petersburg, Fl

Web Administrator

  • Created, managed and supported multiple websites and virtual sites on 300-IIS 5, 6, 7 load-balanced (Cisco Content and MNLB) and 1-Apache HTTP 2.0 web servers running on Windows 2000, 2003, 2008 and Linux 7 servers, and updated web content for various lines of businesses.
  • Managed SharePoint 2003 servers configuring audiences, creating team sites, security settings, document library, creating lists, portal site, implemented backups, user Profiles and troubleshooting.
  • Created and deactivated service accounts and reset service account password using Active Directory, trained on Windows 2008 (Active Directory and IIS 7) in a lab setting up servers and doing mock migration for IIS 7, SQL Server 2008 in lab.
  • Managed, monitored, troubleshooted and resolve any ASP.NET web applications and IIS problems, provided resolutions in a timely critical manner using system performance monitoring, using IIS tools (debug diags-memory leaks, IIS trace, memory dumps, IISState, WFetch).
  • Configured BizTalk 2006 hosts and host instances, deploying applications using MSI packages, importing and updating BizTalk applications, stopped and restarted instances, deployed, managed and monitored business rules, configured folder permissions and supported BizTalk issues with developers and created MSMQ queues.
  • Maintained and administered the production, QA and development web environments, this included assisting programmers in configuring, inserting, and updating web content for ASP.NET applications.
  • Monitored websites using Microsoft SCOM 2007 utilizing IIS management pack, Performance Monitor and IIS Trace, view logs to optimize systems throughput and reliability and troubleshooting, configured web applications settings and connection string with RJ Framework Tool, and supported Citrix 4.5 for PCI site.
  • Applied SSL certificates to various websites and implemented .Net Framework 1.1, 2, 3and 3.5, and used VBScript to create IIS jobs.
  • Implemented, maintained and administered all aspects of the RJ IIS load-balanced web server environments.
  • Used Change Control Process to implement new websites, maintain production change control schedule, configuration changes and updates of web servers.
  • Performed server operating system and application software implementations and upgrades.
  • Provided 24/7 on-call coverage rotation for production web environment, created system documentation and diagrams with Microsoft Word and Visio Pro 2007.
  • Provided reports to application teams using WebTrends Analytics showing top pages, referrers, search words, visitor information for quarterly operational reviews.
  • Created SQL Server 2005 logins for all Dev, QA, and Prod web servers using SQL Server.

Confidential, Clearwater

Network Engineer

  • Implemented, managed and supported multiple load balanced IIS 6 web servers (configured IIS settings, created websites and virtuals, configured authentication, SSL certificates, push content updates, load balanced web servers).
  • Supported hosted .NET web-based Clarifire application for multiple external clients, provided Tier 1 support and troubleshooted end-users issues (application crashes), analyzed memory dumps, memory leaks, viewed Application and System Event Logs, used Performance Monitor, used SQL Profiler for running traces for deadlocks, monitoring slow performance, analyzing and debugging SQL stored procedures.
  • Implemented, managed and supported multiple SQL Servers 2000 and 2005 (installing, creating databases, importing data, writing queries and SQL scripts, troubleshooting using SQL profiler, backups and restores).
  • Implemented SQL Server reporting services on SQL Server 2005.
  • Managed and created VPN tunnels on WatchGuard Firebox x700, implemented, managed and supported Cisco 2950 Catalyst Switches and Cisco 2500 router.
  • Managed nightly backups using Veritas Backup Exec 10d and 11d, and managed Dell PowerVault iscsi storage.
  • Managed Team Foundation Server (TFS) Administration.
  • Implemented, managed and supported network infrastructure totaling 15 Windows 2003 servers consisting of Exchange Server 2003, Citrix Metaframe XP servers, SMS Server 2003, VMware ESX 3 running numerous Windows 2003 servers and Windows XP virtuals, WSUS 3.0 and supported Symantec Antivirus 10.0 on all servers and workstations, used Solarwinds IPMonitor and Network Management toolset.
  • Implemented, managed and supported Microsoft MOM 2005 (Utilizing IIS, SQL, Exchange server management packs)and Microsoft SMS 2003\SCCOM 2007 servers for infrastructure (created software distribution packages to both desktops and servers using Wise Studio 6, gather computer hardware and software inventory).
  • After hours on call rotation 24/7/365.

Confidential, Lakeland, FL

Systems Engineer

  • Implemented and managed Microsoft MOM 2005 using Management Packs for Active Directory, File-Print servers and Exchange Server 2003, managed and supported Microsoft SMS 2.0 and 2003 servers for infrastructure (created software distribution packages to both desktops and servers using Wise Studio 6, gather computer hardware and software inventory).
  • Implemented, managed, troubleshooted and supported Windows 2003 servers running on100-HP Proliant DL servers through out corporate environment running Windows 2003 and 2000 Servers, built new servers using Windows 2003 server, used Active Directory to add users\groups and modify Group Policies, used HP Insight Manager 7 to monitor servers, reinstalled Linux 6 server and installed and configured Apache HTTP 2.0 server.
  • Planned and installed VMware ESX 2.5.2 servers, converted all physical Windows 2003 servers on Dev, Test and Staging environments to virtual Windows 2003 servers using VMware P2V conversion tool, monitored VMware ESX servers virtuals using Perf Mon, Virtual Center and Windows Sysinternals Process Explorer tools.
  • Implemented Microsoft Active-Passive cluster for Exchange servers and Active-Active cluster for SQL Servers 2000, configured Emulex HBA adapters to connect servers to EMC Clarion SANS using provided LUN info from SAN admin and connected servers to Fibre switch, and managed and supported HP MSA 1000 SAN devices.
  • Implemented and managed Microsoft MOM 2005 using Management Packs for Active Directory, File-Print servers and Exchange Server 2003, managed and supported Microsoft SMS 2.0 and 2003 servers for infrastructure (created software distribution packages to both desktops and servers using Wise Studio 6, gather computer hardware and software inventory).
  • Managed multiple projects consisting of making recommendations and implementing new servers and server applications, upgrades and migrating applications to new servers for various lines of business, worked on problem tickets using Remedy.

Confidential, Miami Beach, FL

Systems Engineer

  • Provided pre-sales and post-sales technical support working with company owner and Account Manager providing recommendations of various Dell and HP hardware and software to various clients.
  • Provided assistance in creating RFP, RFQ and RFI documentations.
  • Architecture and designed LANs consisting of Cisco 2600 series routers, 2950 switches and Cisco Pix firewall.
  • Implemented Windows 2003 servers and Windows SBS 2003 servers (configured DHCP, TCP/IP, WINS, DNS, .NET Framework), and created users and groups using Active Directory.
  • Implemented and configured Microsoft Exchange server 2003, installed Blackberry Enterprise 4.11 server, SQL Server 2000, Microsoft and Pivotal Relationship CRM.

Confidential, Rhode Island

  • Relocated to Lakeland, Florida to help father after getting out of hospital.

Confidential, Boston, MA

Infrastructure Engineer III

  • Implemented, managed and supported 300-Microsoft IIS, 10-iPlanet 5 and 2-Apache HTTP 1.0 web servers on HP Proliant DL servers, provided Tier 2 and 3 support of troubleshooting and resolving .NET web applications (applications crashes, functionality and logical issues) for all Lines of Business and external users, analyzed memory dumps, viewed Application and System Event Logs, memory leaks, used NT Performance Monitor, provided 24/7 on-call coverage rotation for production web environment.
  • Used SharePoint Services for Web Technology group collaboration, implemented and managed Microsoft SharePoint Portal 2001 server for providing technical portals for the various IT support groups.
  • Managed and supported Site Minder servers (adding Site Minder agents to various web servers and adding servers into the Site Minder Policy Server), used VBScript to create IIS jobs.
  • Used Peregrine Ticket system to manage support calls, created service accounts in Active Directory, created ODBC connections to SQL Server databases, implemented and managed Site Minder Policy servers and configured agents on multiple servers.

Confidential, Smithfield, RI

SQL Server DBA

  • Managed, supported, troubleshooted and migrated SQL Server 7to SQL 2000 servers (users, permissions, create databases, importing data, creating queries, stored procedures, database manage\restore, SQL Profiler), backup managed, customized, and supported Pivotal Relationship 99/2000 CRM application, and used VBScript to create SQL jobs.
  • Backup administrator managing Novell Netware 4.1, Exchange 2000, Sanyo PBX system, supervised one technician.

Confidential, Woonsocket, RI

System Engineer

  • Worked with multiple Account Managers providing pre-sales technical, product presentations and subject matter support for various levels of management (speaking with various CEO, CIO, and IT Managers) for both educational and corporate clients, providing needs analysis, solutions design, understanding clients business model, and assisted in creating RFP, RFQ and RFI documentations.
  • Provided post-sales technical support for multiple clients providing leadership on generating scopes of work, developed detailed solutions, project implementation plans, led teams of 2 to 25 technicians on multiple projects for implementations and upgrades Microsoft and Apple servers, computers, laptops and software applications, installing and upgrading Microsoft and Apple networks consisting of HP, Asante, and Compaq hubs, switches and routers, and provided training to various clients.
  • Implemented, manage, supported and trained various clients on MacAfee Helpdesk CRM system.

Confidential, Boston, MA

Senior Technical LAN Specialist

  • Managed and supported a 600-user Novell 3.11 and Lotus Notes 3.2 network in both the Boston, MA and Providence, RI offices, and supervised one technician.

Confidential, Providence, RI

Senior Support Specialist

  • Provided hardware and software support to both corporate and educational clients servicing all IBM, Compaq, Macintosh and HP computers, servers, laptops, HP and Asante hubs and switches, and peripherals, implemented and supported both Novell and AppleTalk 10 Base-T Ethernet networks, instructed classes on computer setup, maintenance and repairs to both corporate and educational clients, and trained new technicians in computer servicing.

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