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Business Systems Analyst Resume

Northbrook, IL


IT/business focused professional with over 11 years of experience in various aspects of business management, information technology and financial management, coupled with proven success in streamlining existing operations and envisioning new concepts and future trends. Proven, demonstrated hands - on management style in the development and implementation of strategic plans of mid to large-scale projects, in order to ensure company growth, with a strong ability to manage multiple assignments efficiently while meeting tight deadlines.


  • Experience in entire SDLC for Supply Chain, ERP systems (PeopleSoft), Financial Systems, Customer Relationship Management (SAP), Route Management, Direct Store Delivery (DSD) and Document Management Systems (SharePoint 2010, ACS and SpringCM).
  • Over 11 years of development experience using SQL, SQL Server, VBA, SAS, ASP, VB and MS Access.
  • Fluent in SQL, SQL+, MySQL, SQR, Visual Studio, SSIS, SSRS, TOAD, ODBC, Visible Analyst, IBM Cognos (Impromptu & TM1), Visual Basic, Crystal Reports, SAP Business Objects (BOE Server Install, CMC, Business View Manager), Knowledgeable in Java, HTML and COBOL.
  • Database environments utilized include: Oracle 10g, SQL Server (2000, 2005 and 2008) & MS Access.
  • Excellent knowledge in all Windows based applications (Outlook, Word, Excel, PowerPoint, Project, Visio and Access).
  • Experienced working with all levels of management, along with demonstrating excellent communication skills.

Confidential Chicago, IL

IT Manager - Enterprise Systems and Database Management

Projects and Responsibilities:

  • Daily management of corporate systems/applications (Accounting, HR, Financial, etc…) and database platforms and processes (SQL Server 2008: SSRS, SSIS, ETL’s, etc…), while maintaining departmental and project budgets.
  • Manage a department consisting of 12-18 employees (financial systems analysts, DBA’s, SharePoint administrators, software engineers and contractors).
  • Managed the selection, implementation and the roll-out of the company-wide, Concur Expense Reporting system by working with corporate and field management on system requirement definitions and source selections.
  • Implemented companywide performance evaluation software (Cornerstone).
  • Implemented companywide DMS (SpringCM).
  • Provide security administration duties for all financial systems user setup/maintenance.
  • Oversee numerous system/application upgrades, related to the financial and human resources departments, reporting to our Chief Technology Officer, as well as numerous other C-Level executives
  • Main point of contact for all IT related functions, in regards to the gathering of resources to complete the development (SharePoint 2010) of NORC’s new outfacing website (NORC.ORG).
  • Manage the financial systems help desk ticket queue, in order to ensure all tickets are resolved and are updated in a timely matter.
  • Appointed to Project Director, in order to guide NORC’s Data Warehouse implementation/reconstruction, working side-by-side with our data architect.
  • Act as the primary contact with all NORC’s third-party software vendors, in order to maintain a quality working relationship.
  • Created a working, internal innovations group to determine areas for improvement throughout the NORC organization.

Confidential, Inc. (PAS) Schaumburg, IL

Financial Systems Analyst

Projects and Responsibilities:

Confidential Northbrook, IL

Business Systems Analyst

Projects and Responsibilities:

  • Developed business solutions, processes, and implementation methodologies for law firms across the United States (Shapiro Law Offices).
  • Created a data dictionary for the document center, which greatly increased data integrity and availability, in turn reducing client processing errors.
  • Lead analyst in the conversion and automation process of data software packages.
  • Scripted and coded various programs using VBA to create macros for HotDocs.
  • Resolved software issues and trained users post rollout.
  • Design and development of the data access and business logic layers.
  • Involved in the design and development of the presentation layer business logic.
  • Translating specifications into engineering architecture and application design.

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