PROFESSIONAL EXPERIENCE

Confidential, Atlanta

Senior Systems Engineer/Architect

• Implement, deploy, and manage Group Policies
• HP Blade server administration/configuration
• Manage Active Directory domains in multiple enterprise environments
• VMware 4.1 & 5.x Support and Maintenance (HP C7000/4000 Series Hardware)
• VCenter Management (HA, DRS, Recovery Manager)
• VDI Manager (Wyse thin clients)
• MS Exchange 2010 administration and maintenance, PowerShell Scripting for Exchange 2010
• vSphere Clustering technologies (Windows 2008 R2)
• Manage internal and external DNS entries as well as DHCP
• Windows Server Update Services administration
• Managing Windows Servers 2003, 2008 Std, 2008 R2 & 2012
• Configure and administer Storage Area Network (SAN) Dell Equallogic
• Capacity planning, and performance planning
• Configure and administer Redundant Array of Independent Disks (RAID) storage
• Document the policies and procedures to support the operational environment and participate in the design and ongoing refinement of procedures and policies

Confidential

Senior Messenger Engineer

• MS Exchange 2010 administration and maintenance, PowerShell Scripting for Exchange 2010 & 2007
• Manage/provision users/email account in multiple domains
• Create/Modify PowerShell scripts to migrate user accounts between MS Exchange environments 2007, 2010, 2013 & Office 365
• Support mobile devices Blackberry handhelds, Android and Windows devices
• Manage internal and external DNS entries
• Create/Set policy for email retention
• Manage multiple enterprise server environments
• Manage Active Directory domains in multiple enterprise environments

Confidential Atlanta, GA

Senior Systems Engineer

• MS Exchange administration 2003, 2007, 2010 & 2013 and maintenance, PowerShell Scripting for Exchange 2010 & 2007
• SCCM support/administration
• Implement, deploy, and manage Group Policies
• Manage internal and external DNS entries as well as internal DHCP entries
• EMC SAN Storage (LUN creation using Fiber Channel connectivity/zoning )
• HP Blade server administration/configuration
• VCenter Management (HA, Recovery Manager)
• VMware 4.1 & 5 Support and Maintenance (HP C7000/4000 Series Hardware)
• Migrate VMWare 4.1 from to VMWare 5
• vSphere Clustering technologies (Windows 2008 R2)
• Manage Spam/Virus filtering technology MessageLabs
• Hypervisor 4.1& 5 install / configuration
• Move VM systems between VM Host using VMotion and internal VM Migration tool VMWare P2V
• Aruba WIFI 802.11x configuration design and implementation
• Network & Wireless Capacity Planning
• Watch Guard Firewall setup and configuration
• Windows Server Update Services administration
• Document the policies and procedures to support the operational environment and participate in the design and ongoing refinement of procedures and policies
• Cisco ACS 4.1 Configurations/Administration, Cisco VPN administration
• Managing Windows Servers 2003, 2008 Std, 2008 R2 & 2012
• Hands on experience in installing and configuring Linux OS (Red Hat, Fedora, Ubuntu)
• Install and configure routers, switches, firewall and B2B VPNs

Confidential, GA

Systems Engineer

• Designing, implementing, and support of Windows environment
• Extend Active Directory Schema
• Implement, deploy and manage Group Policies
• Build, manage & administer multiple Microsoft Domains & Forests using Windows Server 2008 R2
• Planned Microsoft Exchange 2003 & 2007 to 2010 migration using Quest Migrations tools and OCS/Lync setup and deployment
• Used Microsoft Exchange migration tool and & external tool to do migrations
• Blackberry Enterprise Server Administration and Migration
• Blackberry Enterprise Server upgrade version 4 to 5
• Microsoft Exchange environment build out using Microsoft best Practices

Confidential Atlanta, GA

Systems Engineer

• Designing, implementing, and support of Windows environment
• Build, manage & administer multiple Microsoft Domains & Forests using Windows Server 2008 R2
• Build and manage multiple domain controllers and manage domain trusts
• Implement, deploy and manage Group Policies
• Extend Active Directory Schema
• Manage internal and external DNS entries
• VSphere administration using VMWare ESX and Hyper - V Windows 2008 R2
• Windows Server Update Services administration
• Used Quest Change Auditor to monitor Microsoft servers
• Used BlueCat (Proteus) appliances’ to manage external DNS
• SSL Certifications approval
• Performed server backups using Windows backup & Symantec
• VMWare ESX 4 and Hyper terminal used for virtual system creation and administration
• Remote management technologies (ILO, DRAC etc.)

Confidential Buford, GA

Network Administrator

• Cisco ASA 5510 administration
• Cisco VPN (Site to Site & Remote Client)
• ASA configuration for Site to Site VPN Tunnel for B2B
• Mitel VOIP administration (Switch 3300)
• Troubleshoot issues of multiple Cisco 3600 routers and create static routes on Cisco 3600 routers
• Create VLAN’s on Cisco 2900 switches
• High Availability networking
• Troubleshot port security issues on Cisco 2900 switches
• Prairie Fyre ACD system administration
• Troubleshoot/resolve wireless connection issues, turn up/troubleshoot circuits
• HP Procurve Switch administration
• Dell & HP servers imaging (Ghost)
• Lotus Notes Database support
• Support/Administration of MS Exchange 2007 Cluster (Failover) and migrated from Exchange 2003 to 2007
• Symantec Backups of file system and MS Exchange 2007
• Patch management and software distribution solutions

Confidential Duluth, GA

Site Manager/Systems Administrator

• Microsoft Exchange 2007 & 5.5 Administration
• Blackberry Enterprise Server Administrator
• Symantec Backup Exec 12 Administrator
• Windows Server 2000, 2003 & 2008 Maintenance (hardware) & Support
• Troubleshooting/Resolving network issues
• VPN (RSA) administrator
• MPLS troubleshooting and configuration
• Ironmail Administrator/Support for MS Exchange
• SQL Server administration
• VMWare support & configuration
• WAN Design and configuration
• Windows Storage Server 2003 & 2008 Administration
• Performed desktop support services
• Configure Server RAID Arrays
• Server Network adapter teaming
• Troubleshoot/Resolve Wireless connection issues
• Supported File Maker Databases
• Supported Barracuda appliance for load balancing
• Linux Administration
• Used PowerShell for day to day user tasks and problem resolution
• Cisco IOS configuration
• Patch management and software distribution solutions

Confidential Atlanta, GA

Exchange/Blackberry Administrator

• Managed account creation & deletion on Blackberry Enterprise Server version 4.1.4.13 and MS Exchange (2007)
• Provided 2nd & 3rd level support/escalation for users and helpdesk for MS Exchange 2007 & Blackberry Enterprise Server
• MS Exchange 2007 & Blackberry Enterprise Server problem determination, troubleshooting & problem resolution
• Used Power Shell for day to day user tasks and problem resolution
• Performed Service Pack updates to Blackberry Enterprise Server & MS Exchange 2007

Confidential Atlanta, GA

Network/Exchange Administrator

• Microsoft Exchange 2003 administrator
• Ironmail Administrator (Spam Appliance)
• Active directory administrator (writing GPO’s when needed)
• Monitored domain activity and troubleshooting
• Windows Server 2000 & 2003 Maintenance (hardware) & Support
• Dell & HP server imaging (Ghost)
• VPN Support & Troubleshooting
• Troubleshoot/resolve wireless connection issues
• Configure Server RAID Arrays
• Dell & HP servers imaging (Ghost)
• Server Network adapter teaming
• IIS support
• Change management
• Maintained servers using “What’s Up Gold” monitoring software
• Used Quest report to run internal reports/analysis when needed
• Supported Barracuda appliance for load balancing
• Blade Center Management
• Used Backup Exec 11.0 to backup & restore critical files
• Patch management and software distribution solutions
• Pushed updates out using Altris as needed
• SharePoint 2003 troubleshooting and problem resolution

Confidential Atlanta, GA

Systems/Network Engineer

• Install/Configure Windows 2000 & 2003 Servers, configuring additional Services
• Windows Server 2000 & 2003 Maintenance (hardware) & Support
• Create/change DNS entries in Windows 2000/2003
• Use Remedy to manage trouble tickets
• Turn up/troubleshoot circuits
• Supported Barracuda appliance for load balancing
• Troubleshoot router & switch issues
• Work with Covad (ISP) provider to resolve connectivity issues with DSL
• Frame Relay to DSL conversion
• Maintain router & switch configuration 6500 & 1800 series and upgraded Cisco router IOS
• Delete and create static routes on 6500 series router
• VOIP connection, installation support and troubleshooting
• FaxPress administration
• Troubleshoot and resolve core routing issues (Cisco 6500 series)
• Convert static routes to use EIGRP & OSPF routing protocols
• Dameware remote system management software to resolve issues with remote systems

Application Software: Office 2003,2007, 2010 Lotus Notes 4.6/R5, Netscape Navigator, MS Exchange 5.5,200/2003, 2010 CPMA, 3270/5250, PC Anywhere, Connect Remote, Microsoft FrontPage, HTML, MS Project, Visio, Citrix client, PeopleSoft client, IIS, Terminal Services, Telnet, Cisco VPN & RSA Token software, Systems Center Operations Manager (SCOM), SQL, Sun Solaris, Mitel Network OPS Manager, Cisco ASDM for ASA

Routing Protocols: OSPF, BGP, EIGRP, RIP1 & RIP2, IS-IS

Operating Systems: Windows XP & 7, Windows 2000, 2003 & 2008 R2 Server

Hardware: Cisco Routers 2500/2600/3600/4000 , 6500 Cisco Catalyst 2900/3500 Series XL Switch, Netgear 24 Port 10/100 Dual Hub, Servers (PDC, BDC, DNS, DHCP and WINS) NetFinity 5000, T-1, ISDN, DSL, Laptops (IBM, Compaq, Toshiba and DELL), Desktops (IBM and Compaq), BAY Network Hub’s 5000 series, CSU/DSU, Patch Panel, PIX Firewall, ASA 5500, VOIP