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System Administrator Resume


To obtain a position with an advancing organization that will enable me to utilize my strong organizational skills, educational background, and information technology skills to bring continued success to the organization.



System Administrator

  • Provide desktop and network support for Immigration and Customs Enforcement contract within Arizona/Washington HQ regions.
  • Configure and manage Windows based servers, manage backup procedures for these devices.
  • Administrate Active Directory environment, including user accounts, exchange mailboxes, security groups and all other objects within the domain.
  • Manage user blackberry accounts, including device resets, password modifications, and device deployment.
  • Configure portable devices, including Blackberry, Android, and Apple IOS devices, for end users.
  • Coordinate and manage projects assigned by project manager, work with local support staff and contractors as required by each project.


Information Technology Specialists III

  • Provide desktop and network support for Department of Corrections Florence Complex
  • Responsible for the setup, testing and imaging of all PC’s, this includes regular maintenance of images created using Zen Works and Symantec Ghost software; software packaging and deployment using Zen Works
  • Responsible for the maintenance of user accounts, security groups, email accounts, within a Novell/Active Directory environment.
  • Provide server and network support for the complex, including server maintenance and data backup
  • Installed network infrastructure including cabling, termination, and required equipment
  • Provide level III helpdesk support.


Service Desk Analyst I

  • Provide level I Helpdesk support for all internal clients.
  • Provide setup and support for remote VPN clients.
  • Responsible for account administration on various network hosts including Linux, Active Directory environment.


Network Services Technician

  • Provide Desktop support for users across the company, system imaging, inventory control, software packaging.
  • Prepared documentation for program installs, configurations, also created user guides for end users.
  • Performed software QA and testing within network environment.
  • Provided level III helpdesk support

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