We provide IT Staff Augmentation Services!

Sr. Systems Analyst Resume

4.00/5 (Submit Your Rating)
Hire Now

OBJECTIVE: To obtain a position as an Instructional Designer/Trainer utilizing my previous corporate experience.

EXPERIENCE:

Application Support/Trainer, Confidential

  • Assisted with online courseware development for various financial services applications
  • Created user guides and quick reference cards
  • Performed training needs assessments
  • Served as an applications support specialist for functional issues for multiple financial modules
  • Conducted daily in - classroom instruction for end users

Consultant (Training Lead) - Confidential

  • Created SAP content for courseware for customer online/in-class training
  • Performed SAP training needs assessments
  • W orked with SME’s to gather information for developing course curriculum
  • Created business process flows, training documentation, and testing scripts for developing online sales platform for Dell Inc .
  • Provided functionality training to users both in- classroom and desk-side for ERP implementations (SAP / Oracle ).
  • Designed user guides, storyboards, and quick reference cards
  • Updated course curriculum based upon software upgrades and/or system specifications for various web based software’s .
  • Managed online website content as it relates to training materials including e-learning material and CBT

Sr. Systems Analyst (Instructional Design Specialist) - Confidential

  • Provided functional support and training for federal procurement/financial applications (Prism/Oracle)
  • Created and implemented course curriculum for customer online / in-class training
  • Performed System Integration Testing (SIT) and regression testing as well as created /updated End User Procedures and user guides
  • Performed employee survey and gathered feedback for additional changes in the curriculum
  • Conducted system demonstrations and participate in client proposal sessions

Business Analyst - Confidential

  • Wrote System Requirements Specifications and managed User Guides Release Documentation and Change Requests for multiple procurement systems.
  • Assisted with developing requirements and requirements management activities which included elicitation, analysis, specification, validation and managing changes.
  • Created and implemented training documents for customer online / in-class training
  • Updated and created training documentation and lesson plans in accordance with software enhancements
  • Worked with the project team to articulate and translate client requirements as well as to determine future enhancements.
  • Conducted system demonstrations, training sessions, and participate in client proposal sessions and testing activities.
  • Assisted the helpdesk with requirements related questions as they related to helpdesk calls.

Consultant (Instructional Design Specialist) - Confidential

  • Provided functionality training to users both classroom and desk-side for ERP implementations (Prism/SAP).
  • Updated training documentation and course curriculum based upon software upgrades and/or system specifications for Prism.
  • Reported/coordinated System Integration Testing (SIT) and tracked/monitored test progress and results for various Prism implementations.
  • Created End User Procedures and Job Aides for multiple Federal Prism implementations
  • Worked with the training team to communicate system configuration/design issues for associated interfaces to End Users

Consultant (Trainer) - Confidential

  • Created Prism content for courseware for customer online/in-class training
  • Created Prism training needs assessments and GAP analysis
  • Provided both desk-side and classroom training to various users
  • Updated course curriculum based upon software upgrades and/or system specifications.
  • Interacted with the Subject Matter Expert’s for curriculum design on technical processes
  • Performed employee survey and gathered feedback for additional changes in the curriculum

SKILLS:

MS Office Professional, e-Learning, Captivate, Snag It, Photoshop, REMEDY, Outlook, Lotus Notes, Prism, FPDS-NG, Emptoris, SAP, Reflections, SharePoint, Mercury Quality Center, EPIC, Deltek, Financial Management System (FMS), Acquisition Management System (AMS), SPIRE, PeopleSoft, FAR compliance.

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship