TECHNICAL SKILLS

• Extensive administrative experience in Vmware Virtual infrastructure
• In - depth knowledge of diagnosing and resolving vSphere performance issues
• In-depth experience with Dell Hardware and storage and EMC Clarion storage
• Experience with VDI (Virtual Desktop Infrastructure) VMware View in an enterprise environment
• In-Depth experience in Windows Operating Systems and Windows Active Directory experience in an enterprise environment
• Experience with brocade switches and foglight, solar winds, or virtual infrastructure monitoring tools
• Experience in designing, implementing and configuring a Vsphere environment.

TOOLS, SOFTWARE AND TECHNOLOGIES

• Windows Server OS (NT/ 2000/2003/2008 ,2008R2, 2012)
• Windows Workstation OS (NT/2000/XP/Vista/7/8)
• Unix, Redhat Enterprise Linux, SuSE Linux 10.
• Active Directory 2003/2008.
• Exchange 2007/2010.
• Microsoft Proxy/ISA Server
• Microsoft SQL Server 2005/2008.
• Microsoft Office
• Microsoft Outlook
• Microsoft Project
• VMware ESX 3.0/3.5/4.0/5. x
• VMware, VSphere
• VMware vCenter Converter
• Citrix Meta frame 1.8/XP
• Citrix Presentation Server 3/4/4.5/6.X
• Symantec PC Anywhere
• Symantec Enterprise Vault
• Blackberry Server
• SCCM 2012
• SCOM 2013
• SEP 12.1
• Xen desktop/VDI
• CA tools (Spectrum, eHealth, SOI, CMDB)
• Microsoft Terminal Server
• Remotely Anywhere
• Dame ware
• Foglight, Solar Winds
• Citrix Web Interface
• Citrix Secure Gateway
• Proofpoint SFT
• HP/Compaq
• Dell
• IBM
• Gateway
• Cisco Routers/Switches
• SOHO hardware (Net gear, Linksys, etc.), wired and wireless
• Firewalls
• Print Servers
• Brocade switches
• VM Monitoring tools
• Cat5/Cat5e cabling

EMPLOYMENT HISTORY:

Confidential, Reston VA

Windows/Citrix Engineer

Responsibilities:

• Administering Active directory environment.
• Clean-up group policies and consolidate different group policies to meet Proteus security policies.
• Administering HP servers including blade servers.
• Installing and Configuring SCCM 2012 for the organization.
• Testing and installing windows security updates on the servers with appropriate change control.
• Participate in change control meetings and discuss about the changes and project status.
• Configuring/Administering Symantec End Point protection manager (v 12.1) for the enterprise. Defining/configuring separate groups for the workstations and servers SEP scan.
• Administering virtual server environment on ESXi 5.1.
• Participating in P2V consolidation projects and consolidate 80 percent of physical servers into virtual environment
• Administering Terminal services servers.
• Administering Citrix environment for the application environment (Treasury, Hyperion, Teammate, etc.)
• Administering Citrix Secure Gateway.
• Deploying Xenapp 6.5 from core and administer it accordingly.
• Preparing backup strategy and administering Veeam for VM environment.
• Administering VDI environment for the offshore team.
• Configuring servers to forward required logs to the loglogic server.
• Monitoring and alert configuration using WhatsUp and Nagios.
• Working on Exchange legacy environment and barracuda mail archiver.
• Working with Mexico team in datacenter migration project from USA to Mexico.

Confidential

Windows AD/VMware administrator

Responsibilities:

Responsibilities:

• Developing scripts to migrate the users shared drives from Confidential to Windows environment.Installation, configuration, troubleshooting and management of vSphere 4, 5, vCenter, XEN Desktop and other virtual technologies.
• Developing scripts to migrate the groups for Confidential to Windows Environment.
• Providing support to users related to their shared drives and missing data in the migration process.
• Configuring group policies in Active directory to map the network drives to the user profiles.
• Developing different domain/group level group policies.
• Experience with brocade switches and foglight, solar winds, or virtual infrastructure monitoring tools
• Traveling to the different locations based on the requirement.
• Used Maximo tool to track the issues and provide the support on a timely manner.

Windows/VMware/Citrix Administration

Responsibilities:

• Installation, configuring and monitoring VMware ESX(i) 5.x, 4.x, 3.5.
• Manage end to end Virtual infrastructure.
• Participate in end to end architectural reviews.
• Participated in multiple storage migrations, Dell hardware installation, EMC Clarion storage
• Managing Primary/Disaster Recovery sites and multiple clusters.
• Coordinating with SAN, security and networking teams for new server provisioning.
• Installing windows and Linux Operating Systems.
• Implementation of VMware DRS and High Availability.
• Developed strategies, procedural documentation, templates for new Virtual Server infrastructure.
• Configuring and managing multiple networking requirements.
• Administering Dell servers including blade servers.
• Responsible for the Data center in a 24*7 Environment.
• Managing vCenter server permissions and providing limited access to customers.
• Support multi-site client VMWare environments in order to meet and maintain appropriate service levels.
• Experience with brocade switches and foglight, solar winds, or virtual infrastructure monitoring tools
• Installation, configuration, troubleshooting and management of vSphere 4, 5, vCenter, XEN Desktop and other virtual technologies.
• Build and manage implementation plans for change management process.
• Developed and implemented backup strategies for the server environment
• Managing backups using VCB/VDR, TSM, Veeam.
• Working on EMC Clarion technology.
• Conduct and Manage P2V migrations.
• Assisted and worked on server relocation equipment racking.
• Participation in Project Management activities
• Implementation of Site Recovery Manager.
• Implementing and configuring vCenter operation manager, Virtual Infrastructure navigator.
• Installing Citrix Meta Frame Presentation server 4.0 & 4.5, components and manage the farm through Presentation Management Console.
• Publishing applications and providing access to the users using PS console
• Migrating from Citrix Meta frame Presentation Server 1.8 to 4.0.
• Enabling Web Access and Securing Access to Published Applications and content
• Configuring Meta Frame Presentation Server Policies, Load Management and Printers
• Configuring Citrix Access and Citrix Secure Gateway.
• Monitoring and Managing Citrix Meta frame Presentation Servers.
• Participating in the test and Implementation of Virtual Desktop Infrastructure (VDI) by Citrix and VMware technologies.
• Experience with brocade switches and foglight, solar winds, or virtual infrastructure monitoring tools
• Working on Wyse terminals for the VDI project purpose.
• Deploying and Administering Wyse Device Manager for administering Wyse terminals.
• Using WSUS and SCCM for updating the windows updates for the desktops and servers.
• Planning and deploying SQL servers and clusters based on the organization need.
• Administering the SQL servers which contain the databases for the applications that I maintain.

Active Directory/Exchange Implementation and Administration

Responsibilities:

• Adding and removing domain controllers.
• Managing and Monitoring replication.
• Ensuring the proper assignment and configuration of operations master roles.
• Performing regular backups of the directory database.
• Configuring forest-wide Lightweight Directory Access Protocol (LDAP) settings.
• Managing domain and domain controller security policies.
• Configuring directory service parameters, such as setting the functional level of a forest or putting the directory in the special List-Object security mode.
• Creating user account, computer accounts and security groups in Active directory database.
• Installation, configuration, troubleshooting and management of vSphere 4, 5, vCenter, XEN Desktop and other virtual technologies.
• Application specific attributes for Active Directory-enabled and - integrated applications, such as Microsoft Exchange and office 365.
• Maintaining Active directory, DNS and DHCP.
• Deploying new servers and promoting them as domain controllers and join to the existing forest.
• Doing monthly maintenance on the domain controllers, including windows updates and verifying the backups.
• Regularly cleaning the Active directory users and groups.
• Worked on the IP conflict issues.
• Planning and reorganizing the whole structure of Active directory based on the servers, users and workstations.
• Organized the file structure and permissions accordingly.
• Creating the Security and Distributed groups based on the requirement.
• Created and applied Group policies according to the requirement.
• Created logon/logoff scripts according to the requirement.
• Worked on Change Management, Incident Management and Request Management Tickets in IBM Maximo tool.
• Supporting and troubleshooting Active Directory, Networking, and file servers.
• Knowledge of .NET framework 4.0 and IIS 7.0.
• Working in the environment which has 10000+ users and computers.
• Worked in the process of Printer migration of the metro environment.
• Educating users and co-workers in windows environment.
• Working with Microsoft team in planning and deploying Exchange 2010 environment.
• Planning and Moving the Mailboxes from Exchange 2007 to Exchange 2010 environment.
• Administering the DAG in Exchange 2010 environment.
• Deploying/Upgrading Symantec enterprise vault servers for journaling purpose.
• Plan and implement different policies in the exchange environment.
• Maintaining and upgrading the blackberry (BES) server to meet the organization requirements.
• Administering Blackberry users and providing support to Blackberry support team.
• Working with Avaya team to make sure all the integration of Avaya with Exchange environment is not impacted on any upgrade or maintenance of Exchange servers.
• Doing the regular maintenance on Exchange, Blackberry, Symantec Enterprise vault and Active Directory servers.
• Administering SQL Servers which hosts the Blackberry and EV databases.
• Reconfiguring all the room/equipment mailboxes in order to meet the organization requirements (Ex: updating with different attributes including and not limited to location, contact persona and delegation, etc).
• Experience with brocade switches and foglight, solar winds, or virtual infrastructure monitoring tools
• Working on Litigation holds according the organization requirements.
• Being part of Enterprise process Scheduler project.
• Preparing documentation for all the design and updating it in the team share drive.
• Supporting users on their Email/outlook related issues.
• Supporting users on their file shares and logon issues.
• Being on call on a rotation basis.

Enterprise monitoring implementation

Responsibilities:

• Being the SME for the implementation of Enterprise Monitoring solution (CA Technologies) for Confidential .
• Participated in multiple storage migrations, Dell hardware installation, EMC Clarion storage
• Working with vendor in the design and implementation plan.
• Providing the requirements and recommendations to CA based on Confidential ’s requirement.
• Completely testing the CA applications after complete installation.
• Verify the DR and HA for the CA applications ( Spectrum, CMDB, eHealth, SOI and service desk)
• Installing and configuring spectrum agents (SNMP) on the servers with proper public and private community strings.
• Working with different teams to provide a solution for their application monitoring on the enterprise monitoring solution
• Experience with brocade switches and foglight, solar winds, or virtual infrastructure monitoring tools
• Providing the baselines for the 24x7 monitoring team regarding different servers and applications.
• Implementing display solution for enterprise monitoring team to provide full visibility for all the team members.

Confidential

OK

Windows and VMware administrator

Responsibilities:

• Installed, maintained and configured windows server2003 on HP Servers and IBM servers.
• Gathered the information from the customers and worked accordingly.
• Used ILO and Remotely Anywhere for accessing the servers and maintaining them.
• Configured HP Proliant G3, G4 and Blade Servers.
• Maintained Windows NT 4.0 and windows 2000 servers.
• Worked on HP Blade servers, HP Net Server LPr, HP Net Server LP1000r.
• Monitoring and troubleshooting Operating System and application performance issues in detail.
• Working with Linux team as required.
• Installed, maintained and configured VMware3.0/3.5 environment.
• Created templates in Virtual Center and deployed virtual machines from template.
• Migrated Virtual Machines from one esx host to other esx host using VMotion.
• Converted Physical machines to virtual machines using P2V Converter.
• Working on EMC Storage products.
• Supporting and troubleshooting Active Directory, Networking, and Application servers.
• Decommissioned old servers and cutover the new servers.
• Knowledge of .NET framework 2.5 and IIS 5.0/6.0
• Involved in Installation and upgrading the various applications on Citrix Servers and publishing the Application on Citrix PS 4.0/4.5 farm.
• Installing Hot Fixes(Rollup Pack and Feature packs) released by Citrix on Citrix Meta frame Presentation Servers
• Participated in multiple storage migrations, Dell hardware installation, EMC Clarion storage
• Monitored and Maintained the Citrix Web Interface server
• Used SRM tool for managing resources.
• Used RCA tool to manage and monitor SR’s.
• Used IBM Lotus Notes 8.0.1 and Sametime for the communication purpose.
• Knowledge of IBM Tivoli management tool, Symantec PC Anywhere.
• Worked on Change Management, Incident Management and Request Management Tickets in IBM Maximo tool.
• Worked on Argent Guardian to monitor secure clients without introducing third party tool on the clients.
• Worked on Symantec Antivirus issues which have daily updated problem on the clients.
• Provided monthly health report for the existing Windows Servers.
• Gathered user information for every server by using user revalidation tool.
• Involved in the documentation of all work in the environment, including activation, deactivation of windows servers.
• Assisted offshore team on the patch management issues.
• Configured IIS for the users which have access problem to the local websites.
• Administered Microsoft cluster environment.
• Provided level 3 support on server issue tickets which have low disk space, RDP connection problem, IIS configuration, etc.
• Have Good understanding of exchange server 2003/2007.

Confidential, Lansdale, PA

Sr. Windows System/Server Administrator

Responsibilities:

• Administration and management of corporate data centers consisting more than 2000 servers at three different locations
• Installing OS and building servers as per companies specifications using ADS and other technologies
• Experience with brocade switches and foglight, solar winds, or virtual infrastructure monitoring tools
• Supporting Windows server 2000/2003 and client OS in an enterprise level environment
• Built the new HP Servers with Windows 2000 and Windows 2003 by using Altris tool.
• Monitoring and troubleshooting Operating System and application performance issues in detail
• Used VB Script for updating firmware.
• Provide SAN Management services.
• Involved in maintenance of Citrix XP, PS 4.0 and PS4.5 farm.
• Monitored and Maintained the Citrix Web Interface server.
• Implemented the Cluster Environment for Citrix Data Store servers.
• Published Applications, Content and Desktops to users in Citrix Management Console.
• Supporting and troubleshooting Active Directory, Networking, and application servers.
• Planning, Installing, configuring, managing, and troubleshooting Windows 2000/2003 server including corporate Web Servers Running IIS5 and IIS6 (Active Directory, Networking, Applications, and other hardware and software related issues).
• Creating and managing interdepartmental Web sites (Intranet)
• Installation and configuration of clusters and network load balancing.
• Monitoring and responding to the alerts generated by NetIQ and Hobbit
• Administration, troubleshooting, and management of different applications running on servers
• Created and documented process for deploying Virtual machines on VMware.
• Deployed VMware ESX hosts, defined and Automated Company standards for configuration.
• Created VM Machines for Test Environments to test applications
• Responding and resolving trouble tickets on a variety of OS, Security, Networking, Printing, and other issues
• Patching and updating Windows Servers using Update Expert and Shavlik NetChk Protect 5.6
• Responding and resolving or redirecting incident and change tickets
• Planning, creating, scheduling, and completing changes and other work requests (CMR)
• Carrying an on-call pager to respond and resolve after hour critical and non critical issues
• Preparing technical and training documents/presentations and developing “How To” documents. Write, implement, and enforce company SOPs

Confidential, NY

Windows Server Support Admin

Responsibilities:

• Built and Installed Windows 2000/2003 Servers for Application and Infrastructure purposes.
• Investigated and resolved server related issues
• Installed Hot fixes and Security updates as and when required on all the servers
• Monitoring and Troubleshooting Windows servers.
• Installed and upgraded packaged applications on the servers
• Installation and configuration of clusters and network load balancing.
• Coordinated with application developers and DBA to ensure maximum uptime for servers and applications
• Published Applications, Content and Desktops to users in Citrix Management Console.
• Monitored and Maintained the Citrix Web Interface server.
• Resolved FMS HPOV Tickets as well as other tickets and requests submitted by users via Remedy.
• Used Power Tools for Windows Server Administration. It provides front to back remote troubleshooting and problem resolution without having to login to a server or command line argument
• Resolved FMS-HPOV Tickets related to Hardware errors such as Disk Failures, Power Supply Failures Event Viewer errors and other warnings etc.
• Troubleshoot Basic Printing problems for print servers such as restart print spooler, Modify/Update IP Address for Print Queues etc.
• Investigated and resolved server errors such as POST Errors, NIC Connectivity lost, NIC Redundancy lost
• Provide SAN Management services.
• Investigated and resolved server service errors such as Hung Service, Service terminated unexpectedly etc.
• Resolved problem tickets such as cannot connect to the server, Cannot Ping using Remote Desktop, DSview, RIB and iLO etc.
• Resolved FMS-HPOV Tickets related to Server Services, Disk Space Usage, Processor Usage etc

Confidential

Network Engineer

Responsibilities:

• In-charge of Installation and Maintenance of Computer Systems and Networks in Small to Medium Scale IT Environments, supported by the Company.
• Trouble shooting and resolving network problems in conjunction with the appropriate vendors.
• Involved in windows servers maintenance and supported users in accessing issues.
• Co-ordinate with vendors, end-users to achieve the best system solutions, as well as, cost effective agreements.
• Evaluated, recommended and implemented new LAN / WAN related projects including hardware, software.
• Focused on customer service in all aspects of daily responsibilities.
• Carried out special projects in the agreed upon timeframe and quality manner.
• Contacted current and potential carrier-class customers; visited their premises to evaluate needs, promoted sales of D-Link products and services, and arrange for demonstration and explanation of offered solutions.