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Network Engineer Resume

Hyattsville, MD

SUMMARY 

To secure an Information Technology Specialist position that would utilize my analytical, leadership and communication skills obtained from 20 years of working knowledge in the Microsoft enterprise infrastructure designs, which includes System Center integrations and System Administrations in the Federal, State, and Commercial business sectors.

SKILLS

Platforms: Windows, Linux, Netware OS

Tools: Windows Vista, 7, 8.1 Workstations and Windows 2000, 2003, 2008, and 2012 Severs. Windows Orchestrator 2012 Run books, System Center Operations Manager (SCOM) 2005, 2007 and 2012, System Center Configuration Manager (SCCM) 2007 and 2012, System Management Server (SMS) 2.0 SQL 2005, 2008 and 2012,Sharepoint, IIs, Exchange 5.5. Hyper - V, VM-Ware, Netware 5.1 severs, Red Hat Linux 6.0. Scripting tools: Power shell, SQL, Perl, XML, HTML, JAVA, and VBScript.

PROFESSIONAL EXPERIENCE:

Confidential, Sr. Network Engineer,MD

  • Designed System Center Operations Manager (SCOM) 2012, 2007 R2 and System Center Configurations Manager (SCCM) 2012, 2007architecture in the Social Security Administration enterprise infrastructure, which monitors over 10,000 technology devices.
  • Provided technical support across the enterprise for technical and application team leaders.
  • Created schedule SCOM\SCCM reports for monitoring agents, application utilization, health performance, and system availability.
  • Experienced at authoring network management settings heartbeats, database grooming, notifications, management packs, discovery rules, agent installs, database grooming, system state, and alert views.
  • Configured monitoring tools to track and monitor network performance, servers, threat detection, unauthorized access, stopped services and broken resource thresholds.
  • Administrated expert level knowledge of SCOM 2012, 2007 R2 / SCCM 2012, 2007 deployment, administration, configuration, troubleshooting, and reporting in an enterprise environment.
  • Customized management packs with overrides to tune for optimization of rules, alerts and monitors to maintain a stable database warehouse.
  • Maintained management packs Exchange, Internet Information Service, Office Communicator, SQL, Blackberry, Lync server, Share Point, Cisco ACS, DB2, UltraBac8, Share Host, VMware, Veeam, Office Project, Audit Collection Service, Dell server hardware, Windows OS 2003, 2008,2012.
  • Provided trend analysis for SCOM\SCCM environment through customized and SQL warehouse reporting.
  • Demonstrated strong verbal and written communication skills using MS Office Suite (Word, Excel, PowerPoint, Visio, Outlook) in providing support across business teams.
  • Analyzed and resolved client support issues using integration and configuration system tools.
  • Created Orchestrator 2012 Run books to integrate SCOM alerts with HP Service Manager to create trouble tickets.
  • Integrated and maintained servers, hubs, routers, switches, network performance capacity monitors to resolve network issues.
  • Monitored and supported the Active Directory, Group Policies, DNS, DHCP, WINS and TCP/IP domains.
  • Ensure that backup and recovery of domain controller were preform through SCOM 2007.
  • Maintained the MS SQL 2005 and 2008 database servers for reporting while using Management Studio for the administration of reporting.
  • Responsible for the management of the SSA System Center Operations Manager 2007 infrastructure while overseeing the deployment of management packs that monitors, and reports the failures for mission critical devices.
  • Maintained enterprise WAN for quality assurance configuration, installation, implementation, and managed network systems used to transmit data in information, video and voice formats.
  • Configured the alert rules that generated emails and released page alerts to the help desk center, network operations center, and the regional operations center.
  • Administrated PowerShell, VB, SQL, and Perl scripts.
  • Distributed applications, groups, configure management pack objects, install management pack templates.
  • Worked with the Active Directory migration team in migrating over 10,000 devices into the active directory domain, creating AD sites, and working in the server replacement program.
  • Provided Sr. level technical support to the local area support center staff that planned the design, upgrade and deployment of the SMS 2007 and MOM 2007 within SSA enterprise.

Confidential, Hyattsville, MD

Sr. NETWORK ENGINEER 

  • Lead the design, implementation and improvement of enterprise automation tools and automatic security update deployments.
  • Responsible for the administration of the SMS 2.0 \ 2K3 systems, while performing automatic security installation at various client sites.
  • Performed security certification and accreditation as Cyber Security officer to implement NIST’s FIPS 199, 200 and NIST’s SP 800-37 standards.
  • Administrated all SUS and security updates for the 1000 seat call center.
  • Documented security controls to meet Confidential Security requirements.
  • Administrated SMS and SQL server, monitoring SMS and SQL backups on W2K/ W3K servers.
  • Installed SMS feature packs for reporting capabilities for using the SMS enterprise management tools to maintain the Hyattsville site within the Department of Confidential Security organization.
  • Used the hardware and software features of SMS to keep track of hardware and software usage and license issues.
  • Installed, configured, and used the SMS software patch management tools for security updates. Advertised SMS packages for deployment, through the distribution server to automatically install software to the system collections. Integrated the SMS remote tool with the help desk to quickly resolve Remedy ticket issues.
  • Installed MOM 2005 and successfully integrate it with SMS 2003 server. Used SMS queries/reports, and other methodologies to perform vulnerability assessments and risk analysis of vulnerabilities as they are released.
  • Demonstrated hands on experience with networking technologies, legacy systems, current and emerging technologies, requirements definition, design, and solutions.
  • Demonstrated hands on experience with performing complex technical analysis of software, hardware, and network systems, firewalls, access networks, LAN/WAN communications, and various transmission systems.
  • Demonstrated hands on experience with the presentation of relevant information regarding our client's networks to account leadership and customer interfaces.
  • Feasibility studies for strategic and tactical plans, design of networks, and evaluation of network services/technology for current and future network development.
  • Demonstrated hands on experience with performing complex technical analysis of software, hardware, and network systems, firewalls, access networks, LAN/WAN communications, and various transmission systems.
  • Also worked on plans, designs, and implementing networked systems, including configurations, supporting/troubleshooting network problems and coordinating with vendors for installation of such items as routers, bridges, concentrators and switches.
  • Conducted analysis, prepared reports, and worked on project implementation.
  • Planned, designed, implemented and maintained DHCP, DNS, RAS, IP, VPN. VALN, Remedy, and Windows NT/2000/XP/2003.
  • Experienced with the full lifecycle of systems implementations including all Lifecycle phases: requirements gathering, accessing project scope, writing specifications, presentation, negotiating, testing, bench-marking, and implementation.
  • Experienced in the design, architecture, and deployment of Windows NT/2000 servers. Familiarity with the design, architecture, and deployment of Novell Netware x servers and NDS.
  • Extensive experience in troubleshooting server hardware problems. Experienced with Windows NT, Windows 2000 and Active Directory. Knowledge of Networking hardware infrastructure and principles.
  • Proven knowledge of WINS and a working knowledge of DNS. Candidate will possess a high skill level in Windows Server Administration (NT, 2000, 2003) with at least 3 years experience maintaining and supporting these environments at an enterprise level.
  • This includes analyzing and approving OS patches and hot fixes as well as other OS configurations and updates. Ability to exercise good judgment in determining work and problem resolution priorities and approaches. Strong conflict resolution skills with excellent oral and written communications skills.
  • Conducted hundreds software installations and suitability checks in accordance with established procedures. Initiating and executing hundreds of security updates for Win2k and Novell servers.
  • Resolved trouble tickets utilizing the Remedy tracking system to troubleshooting level 3 technical support issues. Configured Win2K Advance Terminal server and license server for the enterprise network. Familiar and experience with server hardware, firmware, BIOS, RAID, server backups, and operating system patching.
  • Managed the Exchange 5.5 site servers, monitoring usage, scheduling directory replication at the enterprise level. Schedule ArcServe backups and mailbox restores. Responsible for an Exchange email system that is beginning migrated from 5.5 to 2003. Troubleshoot and supported in a mixed mode Exchange environment, analysis daily message stats, monitoring reports, and support of a Blackberry wireless email system.
  • Installed, configured and managed the Right Fax servers for the Records Management Department, which receives about 100,000 faxes a month. Generated reports for user and fax usage of the Right Fax server.
  • Networked LAN school for the centers 80 seat training room, which instruction can monitor or take control of student workstation during lecture.

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