Systems Administrator Resume Washington, DC - Hire IT People

SUMMARY OF QUALIFICATIONS

Professional with strong technical and communication skills in Information Technology including software packaging and domain Administration.
Experience supporting large Active Directory and Exchange environments currently supporting 105,000 plus User environment
Proven ability to interact positively with customer base to provide the value - added service of support.
Excellent analytical problem solving skills.
Self-starter, focused and can operate with minimal supervision

TECHNICAL SKILLS

Operating Systems: Windows Server 2008 R2, Windows 2008, Windows 7 Enterprise Windows Vista Business, Windows 2003 Server, Windows XP Professional, Windows 2000, MAC OS X, VMware ESX 4.1, Symantec Netback up 7.0
Scripting Languages: Power Shell, Powershell Quest Command lets.
Remote troubleshooting using XP Remote Desktop and Remote Assistance, Tivoli Desktop, Windows Terminal Server, Citrix Server, Dame Ware Mini Remote Control. Office Professional, Outlook 2007,2010, SharePoint 2007, SharePoint 2010, Exchange server 2003, Exchange server 2007

WORK EXPERIENCE

Confidential,Woodlawn MD

Exchange Administrator

Provide 3rd level technical/helpdesk support for Lync communicator 2010 and Office communicator 2007 issues.
Provide Day to Day 3rd level technical support to a 105,000 plus Microsoft Exchange Mailbox Community.
Performed Mailbox migrations.
Created PowerShell scripts to verify and ensure standardization of email recipients and automation of tasks.
Responsible for responding SCOM Alerts and addressing Exchange related issues.
Responsible for coordination with the Exchange engineers and Active Directory team, verifying that core exchange services, health of the Exchange servers are available and operable.
Provide mentoring for Helpdesk and System administrators for messaging topics.
Responsible for identifying lost data through item retention and restoring recipient’s data from back up on an Exchange disaster recovery server via Symantec Net Backup.
Provide Active Directory support.
Responsible for preparing and meeting with Senior Level Executives at SSA, for weekly outage reports of the messaging environment.
Create and maintain documentation on a department SharePoint 2010 site.
Administered testing in a VMware 4.1 environment in anticipation for testing Exchange 2010 functionality and implementation of new messaging technologies.
Utilize message tracking to ensure message integrity and resolve mail delivery issues.
Consulted with Vendor/Microsoft on-site support for consultation and recommendations.

Confidential, Washington, DC

Systems Administrator

Support and maintained Active Directory in single forest multi-domain environment providing advance support for up to 10,000 users
Performed group policy management.
Provided advanced recipient management of Exchange 2007 objects.
Performed migration of Exchange Accounts including restores of mailboxes and advance troubleshooting of Outlook clients.
Crafted Exchange management shell scripts for reporting, message tracking and automation of exchange tasks.
Provided management and troubleshooting of DHCP which included building and monitoring of DHCP reservations scopes.
Provide expedited resolution to server down situations, including root cause analysis and final remediation.
Configuration and troubleshooting of DNS in an Active Directory environment.
Provided Third level support of all client applications.
Monitor server hardware, performance, and up time and responded to outages promptly in a Windows 2003/2008 environment.
Managed back-ups and performed restores using Netback up.
Assists in coordinating and consulting with vendors and clients for hardware/software purchases, services and support.
Crafted PowerShell scripts to automate tasks and to use as a reporting tool.
Performed Print server management, building and management of print queues.
Managed file shares and size limits using Netapp.

Confidential,, Bethesda MD

LAN Administrator

Provided PDA and blackberry support
Active Directory management of user accounts, computer accounts and Group Policy Management
Created PowerShell scripts to automate repetitive tasks and produce reports from Active directory
Provided Advanced user support for Outlook 2007
Created and management of printer queues
Created user training documentation for Standard operating procedures
Software evaluation and product research for new technologies
Performed backups of client data and restoring of critical data
Patch management using Altiris management console and created reports.