Senior Systems Administrator Resume Columbus, OH - Hire IT People

SUMMARY:

A top - performing, tactical manager credited with combining dynamic systems and network infrastructure support, customer service, and multiple platform expertise to investigate and resolve performance issues. Self-motivated, goal-oriented leader with prowess in partnering with internal and external clients, leveraging existing resources, and providing high level technical support and security solutions in military and government environments. Accomplished in quick decision-making with an ability to build and maintain relationships to achieve common goals.

AREAS OF EXPERTISE:

Information Assurance
Supervision & Training
Intelligence Analysis
Active Directory Management
Systems Hardening & Security
Vulnerability Scanning & Reporting
Patch Management
Research Methods
Strategic Alignment

TECHNOLOGIES:

Enterprise Applications:

Veeam One 7.0 Backup and replication for virtual systems
Symantec Endpoint Protection administration
Symantec Backup Exec 12.5
BMC Remedy (ITSM) 8 Suite
SharePoint 2010 Site administration
SharePoint 2003 Portal administration
Microsoft Office Professional 2007/2010/2013 : Word, Excel, PowerPoint, Publisher, and Outlook

Infrastructure Systems:

VMware vCenter 5.0 (Windows Server 2008R2) administration
Active Directory Users and Computers, Group Policy Management, Print Management, Distributed File Services (DFS) Management, Server Manager, DHCP, Performance Monitor, Windows System Resource Manager, Share and Storage Management, Windows Server Update Services, IIS 7.5
DISA Enterprise Email Cloud services
Microsoft Exchange 2003 Administrator
Windows Server 2003 (SP3), 2008 R2; Windows XP, VISTA, 7, 8.1

Systems Management, Monitoring, and Security:

McAfee ePolicy Orchestrator 4.5 (Host Based Security Suite) administration
DameWare NT Utilities remote system management suite
Solar Winds, Orion Systems and Network Monitoring
Microsoft Baseline Security Analyzer
Systems Center Configuration Manager (SCCM) 2007
Resource & Collection management, Software Distribution, Package development, Remote System management.
Eye Retina Security Scanner and analyzer; DISA ACAS Version 4.6 security management suite

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, OH

Senior Systems Administrator

Responsibilities:

Planned, resourced, and coordinated the migration of 1700 plus Windows VISTA systems to Windows 7 at remote site locations throughout Ohio within one and a half months.
Team Leader of successful migration of over 3000 email, list, mail, and calendar accounts to cloud based Microsoft Exchange Enterprise Email services for the Department of Defense.
Directed the acquisition and installation of enterprise level storage solutions and support to upgrade and improve the performance, security, integrity and availability of Distributed File Services, increasing storage capacity from 16TBs to over 42Tbs for Ohio IT assets.
Initiated an assessment of industry service desk solutions and identified a solution that prevented the acquisition of a redundant system, saving thousands of dollars annually in operational, maintenance, and support costs.
Implemented custom SharePoint calendars to automate and simplify the scheduling and management of resources for the Distance Learning program, resulting in several departments requesting custom calendars to manage room scheduling.

Battalion Signal Officer

Confidential

Responsibilities:

Managed the Kuwait Security Forces South, communication security (COMSEC) program with zero compromises or incidents over a nine-month period.
Oversaw commercial and tactical IT and communications assets in a Combat Theater operations environment under intense environmental and high stress conditions.

Battery Commander

Confidential

Responsibilities:

Set priorities, established goals, and provided needed resources for up to 126 personnel. Improved the overall strength and preparedness of the Unit and then reorganized for combat operations following deployment. Ensured overall readiness while managing the career and skill development of all personnel.

Network Support Specialist

Responsibilities:

Developed and modified internal and external SOPs to improve the efficiency of Help Desk operations and provide greater customer service.
Identified processes and methods to streamline the management of mobile phone systems and bill payment, increasing management efficiency by 40% and reducing costs by 30% within six months.

Help Desk Administrator

Responsibilities:

Increased the quality of support and customer satisfaction by assessing and developing team communication and technical skills.
Streamlined internal and external SOPs to improve the efficiency of Help Desk operations and provide greater customer responsiveness.

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Senior Systems Administrator Resume

Columbus, OH

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