System Administrator & Network Support Specialist Resume Pennsylvania,Harrisburg. - Hire IT People

SUMMARY

Good team player, strong interpersonal and communication skills combined with self - motivation, initiative and the ability to think outside the box.
7 years of experience in Windows System Administration
Analyze packet logs andinfrastructure design for network redundancy.
Experience in Management.
3 years of experience in the field of process re-engineering.
Network Support and Management
Experience in managing network security using firewall and vulnerability software.
Experience working with production and 24 x 7 on call environments.
Risk Management (Analysis, Mitigation and Prevention) and Documentation according to business needs.
Experience with Basic Computer Forensics.
Experience in providing MIS reports for Management.

TECHNICAL SKILLS:

Operating System Administration: Windows XP / 7/ 8, Windows Server 2000 / 2003 /2008 ,Macintosh

Directory Services: Microsoft windows server 2008/2012 based Active Directory

Hardware: PowerEdge Servers

Utilities: SIM, ILO, RSA, VNC, WebEx, Citrix

Patch Management: MS Server, Solar Winds

Ticketing Tools: HPOV, Service Desk Software, Manage Engine

Anti-Virus Suite: Norton, Trend Microsystems, MacAfee Enterprise Security Manger

Backup Solution: Net-Vault, Microsoft Windows

Vulnerability tools: Manage engine, Nessus, Microsoft Scanner, Wireshark

Licensing: Microsoft Key Management Server

Virtual Environment: VMWare, Virtual Box

Network Solutions : Hardware, Cisco Prime Infrastructure Manager

Network Simulators: Cisco VIRL, Boson Network, Gns3

PROFESSIONAL EXPERIENCE:

System Administrator & Network Support Specialist

Confidential, Pennsylvania,Harrisburg.

Migration and Management of Windows Sever
Implementation of authenticate users and devices for network security.
Implementation of Microsoft Key Management Server for licensing Windows 7 Enterprise and Office 2013 for the organization.
Monitor the security of critical systems,investigate irregularities and ensure that appropriate system administrative actions are performed.
Identify vulnerabilities, recommend corrective measures and ensure the adequacy of existing information security controls
Administration and Management of Active Directory, DNS and DHCP server.
Evaluation of Domain Controller Event Management Logs, ASA logs and MacAfee Logs on a daily basis as a part of Vulnerability Prevention Process.
Documentation of Process and Change Management.
Responsible for day-to-day support on Network
VMware Admin:-Template Update / Deployment
Windows and Software update through Solar Patch Management.

System Administrator & Info. Security Analyst

Confidential,

GreatFalls, Virginia

Migration and Management of Windows Sever 2008
Management of Network Infrastructure
Defining and documenting Risk Management and Mitigation.
Responsible for day-to-day support on Windows Server and backup/restoration of data.
Administrationofchange management related to Windows server, security upgrades and software installation.
Monitor and Maintain Network Security
Creating and configuring scheduled task for backup and common tasks.

Assistant Manager,

Confidential,

Facilitated the re-engineering of Support Center to improve Security, Compliance, Agent responsiveness and customer satisfaction.l.
Implementation of Manage Engine (Help Desk & Security) Solutions for the Western Union Support team.
Network Monitoring using Manage Engine Suite.
Responsible for conducting basic computer forensic analysis and maintaining strict policy and procedures for incidents in line with company policies.
Implementation of Security Solutions in Western Union Agent Locations.
Assisted in the development and documentation of Risk Policy, Policy, Deterrence & Mitigation practices.
Performed and created procedures for system security audits, and vulnerability assessments.
Handled all technical issue related to Western Union Web based Application
Trained Front Line Associates in regards toRisk Mitigation, AML, day end reporting and to handle transaction related enquiresfor Western Union Applications.

Internal Assistant

Confidential,

Windows 2003 Server Deployment, Configurationand Administration
Managing Hardware issues -- Vendor coordination.
Responsible for Windows and Security Software Updates.
Ensured that the productivity of the company does not get affected due to technical reasons.
Reported weekly to Sr. System admin. on operational problems, plans, and progress.
Participated in 24x7 support and on-call rotation when required.