SUMMARY

 Performance - driven Windows security and systems administrator with demonstrated success within high-pressure and high-profile engagements for private-sector, government, and military clients. Frequently awarded for top-notch performance and available to relocate. US citizen with passport.

TECHNICAL SKILLS

Tools: Microsoft Office>365 Suite (Word, Outlook, PowerPoint, Excel, Communicator, Project), Adobe Acrobat, Symantec Ghost Solutions, SQL 2005 Express and 2008 R2, Visio, HP Quality Center/Service Manager/ALM, Windows Server Update Services (WSUS), SolarWinds Patch Manager, Salesforce, SharePoint; Agile.

Security:  DISA, Army Gold Master, SCAP, BeyondTrust Retina, Tenable Nessus, NIST, HIPAA, MalwareBytes, US-CERT, Norton 360, EMET, SIEM, Windows Group Policy (GPO), POAM, Windows Registry.

Networking:  TCP/IP, DNS, DHCP, RFID, wireless, encryption.

Hardware:  Desktops, laptops, servers, RAID, printers, Dell, Gateway, Toshiba, IBM, HP.

PROFESSIONAL EXPERIENCE

 Durham, North Carolina 

• Resolved Microsoft network environments and operating system configurations in compliance with the Department of Defense (DoD) security standards to include the Department of Defense Information Assurance Certification and Accreditation Process (DIACAP) for the area's leading pharmacy robotics manufacturer.
• Conducted and analyzed vulnerability scans (SCAP, Retina, and Nessus) in a simulated DoD VMware lab environment, to include manual STIG compliance evaluations (POAM).
• Performed mitigation and remediation actions of vulnerabilities (SIEM), (NIST), (US-CERT), (HIPAA).

Richmond, Virginia

•  Provided onsite and remote system support to end-users for Windows XP, 7 desktop and Windows Server 2003, 2008 R2 network applications as well as quality assurance testing for network infrastructure.
• Marketed services and secured contracts with residential and commercial clients.
• Continually assessed support needs to ensure customer satisfaction.
• Capital One: Engaged to serve as Network Infrastructure Quality Services Lead Contract - Project Completed - Layoff with accountability for composing, publishing, and implementing test plans and automations for 40,000+ node global financial network.
• Defined and tracked quality assurance metrics.
• Conducted subnet/IP analysis.
• Acted as liaison among project managers, technical engineers, project stakeholders, and release management team.
• Minimized impacts from device maintenance to network infrastructure through proactive analysis.
• Played key role in managing implementation validations for site-level deployments.
• Facilitated final project sign-off by summarizing project test activities and metrics as final deliverable within test completion report.  

 Fort Lee, Virginia Permanent 

• Held accountability for ensuring compliance with DoD and Army security standards by conducting vulnerability testing of Logistical Standard Army Management Information System (STAMIS) for Tactical Logistics Systems at Software Engineering Center/Tactical Logistics Directorate.
• Reviewed SCAP, Retina and Nessus vulnerability scanner results with management for Windows XP, 7 and Windows Server 2003-2008 lab devices; identified issues and expedited resolution for government, military, and Commercial Off The Shelf (COTS) applications; created Hyper-V hosts.
• Created and deployed Ghost images for Windows XP-7 desktops and 2003-2008 R2 servers.
• Developed and implemented security features and solutions (POAM).
• Leveraged high-level understanding of STAMIS and associated applications as well as DoD Information Assurance Certification and Accreditation Process (DIACAP) to ensure compliance with regulations.

Temple, Texas 

• Provided system administration and CSSAMO expertise in Kuwait to ensure optimal availability of SAMS-E within STAMIS 24/7 environment for military clients of value-added logistics and IT service provider (VSE Corporation).
• Installed, configured and secured network and system components to ensure near-100% uptime; configured and maintained 128-AES encrypted wireless network linked with 10 Intermec handheld computers, four access points, and one Air Fortress wireless bridge.
• Installed and supported COTS software and OEM hardware.
• Managed maintenance of Windows XP desktops and laptops, HP network printers, Windows 2003 servers, Dell managed switches, and fiber optics.
• Served as subject matter expert (SME) to swiftly and accurately resolve user issues and software / hardware failures.
• Ensured system hardness and security through regular deployment of Army-approved Information Assurance Vulnerability Assessment (IAVA) releases, anti-virus updates and Retina vulnerability scans.
• Collaborated extensively with management to draft and implement Standard Operating Procedures (SOPs) and operating manuals to ensure strict adherence to security and regulatory standards.
• Spearheaded scripting automation of major SAMS-E software upgrades that impacted all network components.

Fairfax, Virginia 

• Ensured exceptional levels of technical performance and operations in support of international military objectives for government contractor with 6300+ employees and $1.2B+ in revenues.
• Traveled between military installations within mainland United States, Hawaii, and Kuwait to support, troubleshoot, and resolve system issues for STAMIS, leveraging exceptional expertise in CSSAMO, TC-AIMS II live deployments, and Project Manager - Transportation Information Systems (PM-TIS) knowledge-base to ensure optimized operations.
• Deployed, monitored, and operated NIPR COTS network hardware and software, as well as Windows 2000-2003 servers, XP laptops, and peripheral equipment installation and maintenance.
• Collaborated with project managers throughout system deployment; coordinated with internal TIS staff and military team members to propel project completion.
• Implemented IAVA security measures, SCAP & Retina vulnerability scans and disaster recovery procedures.
• Trained SRA and US Army team members on hardware, software, and Windows networking.
• Leveraged Ghost imaging extensively.