OBJECTIVE:

Obtain the System Administrator position with the opportunity for advancement.

HARDWARE SKILLS:

Cisco Switches and Routers, Cisco Wireless Access Points, Dell Laptops, Desktops, and Servers, HP Laptops, Desktops, and Servers, IBM Laptops, Desktops, and Servers, Super Micro Servers, Cable and DSL Modems, and Peripherals.

SOFTWARE SKILLS:

Win95/98/NT/2000/XP/ Server 2003,Vista, Server 2008, and Windows 7, Macintosh, Unix/Linux, VMware, MS Office Suite(Outlook, Access, Excel, PowerPoint),VPN, RAS, Ghost, Go - To MyPC, Citrix, Remote Desktop, SCOM, Hyper-V, Terminal Servers, SQL, Sharepoint, NetApp SAN, Microsoft NAP, Microsoft Clustering, WSUS, Exchange, and Active Directory

WORK EXPERIENCE:

Confidential

System Administrator, Atlanta, GA

• Prepare Statements of Work for small to midsize projects
• Manage and implement small to mid-size projects for the HRIT department
• Generate price quotes for various server configurations
• Partner with the procurement organization and place hardware/software orders
• Configure security templates Windows based servers
• Load and configure Windows Server Operating Systems on physical and virtual servers
• Manage and configure Cast Iron interfaces for FTP servers file transfers
• Manage and configure servers for Varonis DatAdvantage for operation analytics

Confidential

System Administrator, Atlanta, GA

• Performed primary system administrator responsibilities such creating accounts in Active Directory and Exchange, configuring Group Policies, and maintaining DNS within the office and for the production environment
• Provided onsite and remote server administration, setup, and configuration and maintenance via vSphere for VMware hosts and guests
• Managed server images, security hardening of servers, and perform remediation of discovered vulnerabilities
• Provided corporate networking and security support to internal users and to external client requests
• Provided support for deployments to our hosting facility and for installed solutions in an on-call rotation schedule
• Maintained server hardware inventory, including procurement
• Was responsible for creation of system images and quarterly updates using corporate-approved imaging tool
• Was responsible for maintaining system images for Disaster Recovery
• Performed tape and disk-based backups for corporate and production environments as well as maintaining offsite tape rotation strategies
• Provided both on-hours and off-hours support

Confidential

System Administrator, Atlanta, GA

• Maintained and administered computer networks and related computing environments including hardware, system software, applications, and configurations
• Diagnosed, troubleshot, and resolved hardware, software, or other network and system problems
• Worked closely with compliance and regulatory representatives to ensure enforcement of IT policies and procedures
• Responded to requests for information and assistance from others in the organization as it relates to IT systems
• Coordinated with vendors and with company personnel to facilitate purchases
• Trained new employees on system access and use of IT systems
• Created and maintained user accounts in Active Directory and other central IT systems ensuring proper security protocols and procedures are followed at all times
• Created and maintained email accounts using Exchange 2007 before moving to Office 365
• Created and maintained user accounts SharePoint access
• Used SCOM for monitoring physical and virtual servers
• Troubleshot and performed maintenance of virtual servers via VMware vSphere Client
• Escalation support for desktop issues
• Documented solutions for ongoing support

Confidential

Data Center Administrator II, Atlanta, GA

• Deployed server images using VMware and PXE such as but not limited to Windows 2003/2008 and Redhat.
• Worked closely with the networking team to troubleshoot and repair network connectivity issues on Cisco and Foundry switches.
• Installed and configured IDS devices.
• Supported administration of servers and server clusters using Active Directory.
• Monitored system performance using in-house proprietary and SCOM monitoring tools.
• Implemented system back-up and restore protocol.
• Managed user accounts, permissions, email, and anti-virus software via RDP and SSH.
• Documented problems and resolutions in the knowledgebase for future reference.

Confidential

Tier II Network Analyst, Smyrna, GA

• Supported Internet related problems in Win9x/XP/Win2k/Win2k3/MAC environments with support for Wifi/Modems/Internet Explorer/Safari/Outlook Express/Eudora/MAC Mail/Lotus Notes/Citrix/VNC/RDP
• Supported LANs and WLANS, mostly dealing with Wireless TCP/IP and DNS
• Supported OSPF, EIGRP, and BGP protocols
• Resolved NIC, drivers, and protocol/binding related issues
• Assigned IP addresses statically or DHCP
• Supported smartphones/PDAs and VPN connections
• Configured and troubleshot Cisco wireless access points and switches
• Troubleshot dslams and merlots
• Monitored network traffic using Nagios and MRTG
• Used CRM for typing detailed troubleshooting steps used to fix the problem with the associated customer.   
• Communicated with customers to discuss solutions.

Confidential

Network Technician, Atlanta, GA

• Built web/enterprise servers by installing motherboards, processors (AMD and Intel), memory, hard drives, NICs, and etc.
• Installed operating systems (Win2k, Win2k3, CentOS, Fedora, FreeBSD, Ubuntu, Debian, and etc.)
• Configured RAID, hardware and software
• Created and routed network cables
• Assigned subnets (IP address blocks)
• Configured Cisco switches
• Implemented MRTG network traffic software and Avocent power management software and equipment
• Operated master consoles to monitor the performance of servers and networks in the datacenter environment
• Provided problem-solving services to network users via phone and Kayako esupport ticketing system
• Performed data backups and disaster recovery operations

Confidential

Jet Mechanic, Meridian, MS

• Replaced or repaired worn, defective, or damaged components, using hand tools, gauges, and testing equipment
• Disassembled and inspected engine parts, such as turbine blades and cylinders, for wear, warping, cracks, and leaks
• Listened to operating engine to detect and diagnose malfunctions, such as sticking or burned valves
• Tested engine operation, using test equipment such as ignition analyzer, compression checker, distributor timer, and ammeter, to identify malfunction
• Removed engine from aircraft, using hoist or forklift truck
• Serviced and maintained aircraft and related apparatus by performing activities, such as flushing crankcase, cleaning screens, and lubricating moving parts
• Read and interpreted manufacturers’ manuals, service bulletins, and other specifications to determine feasibility and methods of repair