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Systems Administrator Resume

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Fairfax, VA

PROFESSIONAL SUMMARY

Technical support analyst, account manager, and DBA support with over 20 years experience in the high tech industry. Extensive experience providing higher level technical support to users in working with customers across North America to ensure customer problems were efficiently and satisfactorily resolved.

TECHNICAL SKILLS

  • SQL Server 2012, 2008, 2005 DBA support
  • Sys Admin 2003, 2008 R2
  • Active Secret Security Clearance
  • Security Plus Certified
  • Active Directory experience
  • ITIL v3.1 certified
  • Excellent customer service skills
  • Active Security Clearance

PROFESSIONAL EXPERIENCE

Confidential, Chantilly, VA

Database Administrator

  • Database Administrator (DBA) duties using SQL Maintenance Procedures
  • Manually STIG databases using DISA SQL Server 2012 procedures
  • Monitor health of database and make adjustment to maintenance plans as needed

Confidential, Fairfax, VA 

Systems Administrator 

  • Database Administrator (DBA) duties using SQL Maintenance Procedures
  • Updated Security groups in Active Directory (AD)
  • Provided DR / SQL DB Restores using SQL Server Mgmt Studio
  • TMT/CRM Administrator, creating TMT Orgs, enabling/activating user accounts, troubleshooting, etc.

Confidential, Ashburn, VA

Systems Administrator

  • Maintained over 100+ SQL Server databases to include backup & disaster recovery
  • Maintained over 60+ Servers (physical & VMWare)
  • Admin for Sharepoint 2010 (MOSS)
  • Service tickets at Tier II/III level across NORAD Northcom Command Center (N2C2)
  • Familiar with basic ad - hoc T-SQL queries and extracting data from DB tables and making updates

Confidential , CO

Systems Administrator 

  • Managed Web Servers running Microsoft Internet Information Services (IIS) v6.0
  • Assisted engineering team to diagnose client applications to meet current customer requirements
  • Assisted customers having issues with their accounts in Active Directory
  • Supported JMSEL, DSEL, CRM TMT applications
  • Familiar with Remedy ticketing system
 

Confidential , Colorado Springs, CO

DBA Manager

Performed DBA admin duties remotely using SQL Server 2005 and SQL Server 2000. Monitored client systems which included writing detailed Connectivity Guides complete with screen shots, table of contents, index and meaningful instructions to connect to client systems through various VPN channels. Reviewed and analyzed SQL log reports and monitored alarms via email and SMS messaging.

 

Confidential, Colorado Springs, CO

Software Support Specialist

  • Pascal, C, C++, DCL scripting on OpenVMS platform
  • Managed ACMS online system and provided basic support
  • Managed data cleanup of Oracle 6 Rdb using interactive Transact-SQL
  • Enhanced bar code Labeling System using Zebra Technology bar code printers

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