Â Network Support Specialist Resume Canton, Ohio - Hire IT People

SUMMARY

I am an experienced individual, comfortable working in teams or alone, performing maintenance or new projects. I am presently engaged in last two quarters of a degree in Information Assurance and Security and final stages of my Licensed Penetration Tester submission. I have supported the users’ desktop (hardware and software), network (put a network drop in, configure a switch, router monitoring, perform a packet analysis), key applications such as Oracle 11 (daily user support, reports maintenance, multiple site support for end of month), and elements of security (have administrated anti - virus, cracked servers lost login, network security scans, improper user network usage, discovery of rogue application use), printers, phone-system, server maintenance, backups, and troubleshooting applications.

TECHNICAL SKILLS

Kali Linux, Backtrack 5 r3, NESSUS, Zenmap, Metasploit, Cain & Abel, DSniff, Wireshark, Etherpeek NX, Oracle 9i database, Oracle 11i desktop, SQL, PL/SQL, Optio, Discoverer, Citrix, Active Directory, Windows 98, NT, 2000, XP, Vista, 7, 8, 2003, 2008, 2012, various generations of Microsoft Office, Linux Ubuntu, VMware Workstation, Camtasia, Spiceworks, etc.

EXPERIENCE

Confidential,Canton, Ohio

Network Support Specialist

Client IT Support, desktop, backups, server, network, thin client
Network security scans, rogue pc identification, lost password access, etc.
Network inventory, performance
Packet captures and analysis
Assist in customer needs analysis, solution development
Train end users, IT on installation, configuration functionality
Hardware, imager/copier integration into networks, scanning configurations

Confidential, Cleveland, Ohio

Oracle Application Support Specialist

Team with end-users to identify and prioritize custom enhancements and modifications for reports.
Designed and developed modifications/enhancements to canned Oracle 11i reports utilizing PL/SQL and Reports Builder.
Performed administration of Oracle Discoverer, including developing file structures, user groups, user security, user training, and developing queries utilizing PL/SQL and SQL+.
Designed and developed Oracle 9i database tables for use with custom developed reports.
Provided helpdesk/desktop support for the Oracle ERP/Financial modules
Utilized SQL and SQL+ to analyze/identify data to ensure accuracy of business processes and ensuring data integrity
Analyze custom Reports to identify and update PL/SQL code to ensure functionality after software updates and patch installations.
Provided maintenance of the Oracle 11i application

Confidential,

Network Engineer/System Administrator

Network & User Administration, user access
Maintenance of Network infrastructure
Provided desktop support for MS Office, Outlook, Windows XP, 2000, and NT.
Provided Email Administration
Performed Server Backups and Restores.
Provided hardware support including upgrades and repairs
Networking specialist for PC based product
Author of white papers for distributor, end user, technician
Setup, operation and maintenance of test networks
Network performance monitoring and base lining
Failure analysis of workstations, desktop systems
Internal Computer hardware/software upgrades, repairs
External Service calls, hardware repair, software upgrades, installations
Software regression testing
Configuring and maintenance of hardware, printers, scanners, etc.

Confidential, Streetsboro, Ohio

Senior Electrical Engineer/ Electronics Production Manager

Designing and developing systems process solutions for both the semiconductor and plating markets, to required national and international standards.
Responsible for managing 33 technical staff, production and engineering
Ongoing implementation, of enhanced production techniques, over a 400% increase in sales, while maintaining a static number of assembly technicians.
Provided technical support, field service + phone
Process and temperature control R&D
Involvement in management pertaining to ongoing strategic planning, long-term goals, etc.

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Â network Support Specialist Resume

Canton, OhiO

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