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Storage administrator Resume

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San, DiegO

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SUMMARY:

Systems Administrator with customer service skills and US Government top secret security clearance / SSBI seeks position supporting an enterprise environment of either Windows or Windows / Linux / Unix.

TECHNICAL SKILLS:

  • Windows Server: 2003, 2000, NT 4.0
  • Windows desktops: XP, 2000, NT 4.0, Me, 98, 95, 3.11+DOS 6.x
  • MS SQL Server 2005, 2000
  • Solaris 9
  • Novell 5.1, 4.1
  • Red Hat 9 Linux experience in non - production environment
  • Veritas NetBackup, Backup Exec for Microsoft, Solaris, Novell
  • Document Management (EDM) - Onbase, Application Enabler, Front Office Scanning
  • Topologies/Data Link Layer Protocols: Ethernet, Token Ring
  • HP/Compaq servers, PCs, print servers, printers, laptops, mobile devices
  • IBM PCs, Thinkpad laptops, and docking stations
  • Toshiba tablet PCs and Wacom Cintiq tablet displays for paperless admitting
  • Palm and Windows CE handheld PDAs
  • SCSI production scanners from Bell+Howell and Fujitsu; desktop scanners from HP

PROFESSIONAL EXPERIENCE:

Confidential,

Storage Administrator

Responsibilities:
  • Manage storage systems using Veritas NetBackup 5.1 on Windows 2000, Windows 2003, Solaris 8 platforms, with robot management on Sun StorageTek hardware (ACSLS)
  • Enterprise remote management using Terminal Services, Remote Desktop, Putty
  • Perform queue management for the team. Extract data from Remedy Reporting server database via ODBC into Excel for task prioritization and distribution to the team.

Confidential, San Diego

Systems Administrator

Responsibilities:
  • Worked with Project Management and vendor McKesson to implement CERME. This web-based application uses Macromedia’s JRun application server with Microsoft IIS to retrieve patient data from SQL Server 2000. Solely responsible for internal support.
  • As primary analyst for document management and imaging, created test scenarios, tested software builds for functionality and HIPAA compliance, configured XML files, tested proposed hardware configurations, documented issues in Remedy Change Management, arranged creation of pushes. Held monthly meetings with internal clients and weekly meetings for pilot project team.
  • Managed SQL Server 2000 for job creation, scheduling, and monitoring of reindexes, backups, and DTS imports from the Lawson ERP database into the Onbase SQL database. Created training documentation to help new analysts with oncall SQL tasks.
  • Account management via Active Directory. Met with internal clients to review memberships and permissions, preparing reports via DSGET.
  • Coordinated wireless project at hospital sites. Trained site analysts in setting up Cisco 350 LEAP wireless clients for mobile cart devices and handheld PDAs
  • Oncall support for application servers Onbase, Datacap, RightFax, CERME, and Globalworks. 7/24 response to end user requests or server alerts. Set up system alerts to page for critical events.
  • Remote administration via Landesk RCViewer, Microsoft NetMeeting and Terminal Services, remote registry, Novell rconsole, HP JetAdmin, telnet (print servers), Citrix
  • Managed Veritas Backup Exec backups, restores and scheduling for both standalone and data center / robotic tape library, in both Novell and Microsoft environments.
  • Initially supported all North County clinics and administrative offices - five Novell 5.1 file and print servers and two Novell 5.1 application servers. Tasks included backup administration, account and print object management within NDS, server patches, PC reimages, and desktop support for standard applications (MS Office, IDX) and hardware.
  • Field support for the the migration project of 6000 systems from Novell+Groupwise to Microsoft+Exchange/Outlook
  • Supported 800 users at Sharp administrative headquarters.
  • Employee of the Month, San Diego Hospital Association, December 2004.

Confidential, San Diego

Senior Hardware Support Technician

Responsibilities:
  • Selected by Manager to support the 80 users of Sempra Energy’s Legal department. This was the Sempra Energy utility account’s first dedicated support position.
  • Supported a token ring environment with Netware 4.1 servers, Windows 95 and NT desktops, a mix of Compaq and IBM hardware, and HP print servers and printers
  • 110 Block punchdowns to enable connectivity; Trained in cabling management by Lucent

Confidential, San Diego

Corporate Sales

Responsibilities:
  • Developed curriculum and taught hands-on training courses for A+ Certification (five weeks) and PC Building (sixteen hours). Trained instructors so they could be certified to teach the course.
  • Interviewed, tested, and trained new computer instructors
  • Built Windows NT 4.0 primary domain controller to replace Windows 95 peer to peer coax network when we moved to a larger site. Created Exchange Postoffice, configured user accounts. Maintained network, applications, and provided end user support.
  • Evaluated and procured hardware and software. Distribution Channel experience selling network components contributed to ability to negotiate lowest prices.

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