SUMMARY:

• Over 7 years of Systems Administration experience
• Over 7 years of various backup technologies
• Over 5 years of Storage Engineering experience (EMC, NetApp, Tegile)
• Experienced with EMC Data and NetApp
• Excellent experience with implementing, configuring, and maintaining Windows Server Environments including Server 2003 - 2012
• Strong work ethic based on a foundation of trust, integrity, and outstanding performance.
• Able to prioritize and drive projects with respect to milestones and deadlines
• VMware experience includes implementations, migrations, and day to day maintenance up to VMware 5.X
• Able to work on multiple projects, meet tight deadlines, problem solver, and work effectively under pressure.
• Excellent communication, organization and project management skills
• Excellent experience transforming strategic requirements into workable solutions and benchmarks for performance against key operational objectives

SKILLS:

Systems: Windows Server 2000 - 2012, Windows 2000 Professional, Windows 8, Windows 7, Windows Vista, Windows XP, Windows NT 4.0 Server and Workstation, Windows 3.11, 95, 98, Millennium (ME)

Hardware: EMC Storage, NetApp Storage, Tegile Storage, Routers, Switches/Hubs (Cisco)

Software: Lotus Domino, Blackberry Server Enterprise, VMware, Symantec Backup Exec/Net Backup, Nice Label Suite, Microsoft Exchange, ARCserve, Microsoft Office Suite, Lotus Notes, Windows Server Update Services (WSUS), McAfee E-Policy Orchestrator, McAfee Virus Scan Enterprise, Trend Micro Office Scan

Network: TCP/IP, DNS, WINS, DHCP

EXPERIENCE:

Confidential, Tampa, FL

Backup/Storage Administrator Specialist

• Performed day to day operations to maintain Enterprise Backup infrastructure of over 3000 servers worldwide
• Performed day to day operations for Enterprise EMC storage environment by adding and removing storage space as needed
• Monitored EMC environment by using EMC SRM software suite

Confidential, Jacksonville, FL

Systems Administrator Specialist

• Member of the Application Migration Team
• Work with various departments and team members to gather information on Enterprise Applications to assist in creating a portfolio of applications used in the environment

Confidential, Jacksonville, FL

Systems/VMware Administrator

• Managed local EMC/NetApp
• Used NetApp for enterprise storage and Tegile for various storage solutions, as needed
• Created storage volumes and aggregates, added drives to storage, and managed enterprise storage systems
• Met daily storage needs and provisioning on various enterprise storage systems (EMC, NetApp, Tegile)
• Used NetApp tools to create new volumes and aggregates as needed for various projects
• Worked hands on with NetApp Clustered Data ONTAP 7.x and 8.x, NetApp SnapShot, and NetApp SnapManager for SQL.
• Implemented and maintained enterprise VMware Infrastructure
• Provided support that included loading O/S templates, migration of virtual servers between host, and migration of physical servers to virtual using VMware P2V virtual machine converter
• Collaborated with storage vendors to implement and troubleshoot storage environment
• Commissioned and decommission ESXi host in the virtual environment
• Recommended, tested, and, for new technology, supported new product development to assist in meeting corporate strategic goals
• Upgraded environment from VMware 3.X to VMware 5.X
• Served as vendor manager, as needed
• Negotiated purchases of hardware and software
• Configured Distributed File System (DFS) to manage files shares in a more efficient manner
• Monitored and responded to system alerts
• Supervised day-to-day activities of helpdesk staff and acted as senior technical lead for escalated cases
• Trained staff on various systems and technologies
• Served as Project Manager/Implementer for network infrastructure projects
• Implemented, configured, and maintained Windows 2012/2008/2003 server environment
• Responsible for the management of external storage on (SAN, NAS, etc.) for infrastructure needs
• Served as Co-Lead Engineer for Microsoft Exchange migration to Exchange 2010 from Lotus Notes
• Communicated change request and system updates to department managers, as needed
• Created and edited standard operating procedures for system builds, application loads, and custom configurations
• Troubleshot Active Directory (AD) issues (Group Policies, Network Accounts, etc.)
• Served as Email Administrator which included managing multiple mails servers throughout the U.S./overseas

Confidential, Jacksonville, FL

Systems Administrator

• Installed, configured, and maintained Windows 2003 environment for over 3,000 end users
• Provided primary support for over 500 users in local call center and remote users
• Drafted and executed plan to provide support for remote employees
• Installed and maintained Windows 7 and loading software onto servers and network components
• Troubleshot Microsoft Office issues and other desktop applications on an as needed basis
• Performed desktop/laptop management using Symantec Ghost Enterprise and other management tools
• Maintained inventory and shipping out technology resources to virtual employees

Confidential, Jacksonville, FL

Systems Administrator/ Help Desk Administrator

• Provided customer support to customers who need advice, assistance, and training in applying hardware, software applications, and operating systems
• Created network shares and troubleshot issues with users connecting to them
• Installed, configured, and troubleshot issues with Exchange 2003
• Configured Microsoft Outlook desk side and server side, via group policy
• Supported Exchange Server 2003 and validated efficiency and successful backups
• Supported a network of 300+ using Windows 2003 Terminal Services
• Created and supported group policies to enhance network security
• Provided network services by testing, installing, debugging, and configuring network hardware
• Configured and troubleshot network printers

Confidential, Jacksonville, FL

Adjunct Instructor

• Developed a course curriculum for teaching Microsoft Operating Systems and Network Troubleshooting
• Ensured students understood the concepts and were able to apply those concepts via hands-on training