Systems Administrator Resume

SUMMARY:

VoIP Support Engineer and Systems Administrator with four years of experience.
Advanced troubleshooter working with a perseverant attitude.
Proficient and knowledgeable in Information Technology field.

TECHNICAL SKILLS:

Tools: Nmap, hping, Wireshark, Solar Wind's Network Quality Manager,Kismet, Ettercap, Maltego, Snort, Currports, EventLogviewer, CCP,Nessus, WinAudit, etc.

Operating Systems: Kali Linux, Ubuntu Desktop, Windows 8/7/XP.

Servers : Windows Server 2012, Apache, IIS, Ubuntu Server.

Networking : TCP/IP, LAN/WAN, SIP, H.323, SCCP, MGCP, RTP/RTCP, PBX, PSTN, QOS,ITSP, BGP, OSPF, SRST, POTS, VPN, Active Directory, Routers, Firewall,IDS, HIDS, NIDS, DNS, DHCP, VLAN, Cloud Computing, Hypervisors,VLAN,etc.

Languages : HTML/CSS, PHP, MySQL.

PROFESSIONAL EXPERIENCE:

Systems Administrator

Confidential

Responsibilities:

Designed and implemented Cisco Unified Communications Systems, CUCM and CME, both Single site designs and central site designs, Unified Communications Manager, Unity, Presence Management and troubleshooting of Cisco Analog and Digital voice gateways and devices.
Management and Monitoring of Call manager cluster.
Management and Monitoring of Contact Center cluster.
Integrated VoIP into traditional PBX systems.
Extensive PRI and SIP trunking experience.
Integrated sites of Avaya, Nortel and Cisco Phones
Implemented VPN and proxy clients for secured authentication.
Implemented and managed IDS, IPS and Firewall.
Installed and maintained Windows Server 2012
Conducted routine security scans, including vulnerability assessment scans and integrity checks, followed by rectification of vulnerabilities.
Deployed and maintained webs servers and database servers, performed routine backups, and successfully restored from backups.

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