SUMMARY

• 7 years of cross - platform experience in systems administration, including analyzing, designing, installing, maintaining, and repairing hardware, software, peripherals, and networks.
• Superior troubleshooting and technical support abilities with migrations, network connectivity, and security and database applications.
• Develop exceptional relationships with co-workers, management and end users.

SKILLS:

Hardware :  Windows, Macintosh; Dell/EMC SAN hardware, miscellaneous PC hardware, IDE hard drives, SCSI devices, Direct Attached Storage

Software: Microsoft Office Suite, Veritas backup, Yosemite Technologies Tapeware, Symantec Antivirus, Watchguard Firebox System Manager 8.0

Languages :  C, C++, PL/SQL, Perl, XML, NET, HTML, DHTML

Operating Systems :  Windows 2000/2003/NT/XP, DOS, UNIX, Linux

Database Platform :  Oracle 8.0, Developer 2000, Microsoft Internet Information Server, relational database Management Systems (RDBMS), Central Quarantine Server 8.0, ACT 2000 database

Networking :  Ethernet 802.3, TCP/IP, DHCP, DNS, WINS, ARP, FTP, Telnet, DSL/Cable, hubs, routers (Cisco IOS), cabling, SMTP, POP3, NAT, VPN, VLAN, RIP, Ethernet 802.11, LAN/WAN

Experience

Confidential

System Administrator

• Monitor and maintain multiple high visibility applications to achieve >99.9% uptime.
• Adept at troubleshooting across complex and interconnected systems, engaging peers and vendors as needed.
• Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
• Analyze metrics to identify trends in system behavior that require intervention.
• Coordinate necessary maintenance and installations across partners to ensure minimal impact for users.
• Respond to problem reports from users and partners promptly to isolate root cause and assist other team members as necessary to resolve.
• Strong DNS, Unix and Listserve Experience.
• DNS senior system administrator: Installation, configuration, upgrade, support Users, maintenance, troubleshooting DNS database, DNS system.
• Specialty in DNSSEC (DNS Secure) and IPv6 area.
• LISTSERV system administrator. Support listserv users, installing and upgrading
• Listserv software, customizing listserv program to use in house.
• LYNC administrator. Manage and support LYNC users, admin new users.
• Configured Lync system to federate with other systems like Polycom phone, Cisco Jabber...
• F5 Big-IP GTM Administrators create and support customer Load Balancing.
• Email server administrator.  Installing and set up SMTP mail servers.  Set up users accounts, troubleshooting email problems, tracking messages etc... 
• Familiar with bothUNIX and Windows SMTP world.
• Programmer/Developer: Expertise in C, Perl, UNIX script (Bourne and Korn shell scripts)
• Certificate Authority Administrator: Support, Install, Admin, and Issue CA
• System Developer: Develop various interactive application that provide direct support for Technical Support Administrators.
• UNIX system administrator. Duties including setup UNIX/LINUX system,
• Maintenance and Upgrade UNIX/LINUX server.
• WINDOWS system administrator.  Duties including configure Applications, Supporting,
• Developing, and Customizing Web apps IIS.
• Create process flows and guidelines for different scenarios.
• Involvement in the conceptual phase of multiple projects.
• Detail oriented and strong initiative for using latest technology
• Experience coding in Visual basic.
• Expert at developing code for .Net, Java and C++ applications.
• Experience in user interface design to be used in creation of custom applications for an enterprise environment.
• Have a detailed understanding of OOP, design patterns, and development approaches including, Test-Driven Development and Continuous Integration.
• Ability to create, manage and maintain MS SQL databases; as well as to write MS SQL quenes.
• Rapid prototyping.
• Active involvement within the flash, flex developer community
• Ability to design, develop and implement extremely high-quality code in a timely manner.
• Has strong knowledge of transact-SQL (SQL Server 2005).
• Produces custom reports.
• Gathers application requirements from users, writes lifecycle documents, designs and develops application features as specified in the requirements documents.
• Manages system lifecycle, including development and administration of test plans, user documentation, and rollout.
• Provides operation & maintenance support for the current versions of applications.
• Responds quickly to requests for operation & maintenance changes; performs routine data maintenance.
• Presents demonstrations of prototypes or completed applications to various audiences.
• Should have development/configuration expertise in Autonomy I J2EE portal.
• Works with vendors to deploy code, adhere to coding standards and ensure quality.
• Supports various search projects using Autonomy infrastructure and be proactive to identify and resolve any issues that arise during day-to-day operations.
• Participates in meetings with the team to review the design/solution and make recommendations based on the current VideoCast infrastructure.
• Open minded and willing to learn other systems and willing to provide support for other applications.

Confidential

System Administrator

• Create and manage users account
• BigFix deployment & administration engineer with good communication skills
• Install and configure Hadoop based monitoring tools (NagiOS, etc.)
• Deploy, administer and manage bigfix Software on large cluster implementations
• Configure sparc servers
• Install and configure solaris 10
• Expert in ticket trafficking with REMEDY
• Manage files with AUTOSYS
• Support hundreds of applications with AUTOSYS
• Installed Sun recommended patch cluster
• Performed hardware administration
• Responsible of network architecture, included more than 30 Linux and Solaris servers  Installed, upgraded and patched Red Hat Linux, Windows 2000, Window XP, and Solaris 
• Application software: Active Directory, PowerShell, Windows Clustering, BlackBerry BES, HP SIM, Citrix XenApp, Symantec System Center, Windows DNS, Windows DHCP, Xerox CenterWare Web, IBM Tivoli Service Request Manager, Peregrine Service Center, NSI .
• Monitoring the health and stability of Linux and Windows System environments  Analyzed network traffic using sniffer tools, optimized network performance and balanced network load bandwidth  Diagnosed and resolved problems associated with DNS, DHCP, VPN, NFS, and Apache  Supplied technical support for more than 200 internal and external network users, which helped keeping good relationship with customers 
• Work on and installed Blade Servers