Endpoint Engineer Sme Resume
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Trenton, NJ
TECHNICAL SKILLS:
- Active Directory
- Microsoft Exchange
- Microsoft Server 2008
- Viewfinity
- SCCM
- Microsoft Lync/Communicator
- VPN Security
- UMT/WET
- Virtualization
- DNS
- ExMerge
- WSUS
PROFESSIONAL EXPERIENCE:
Confidential, Trenton, NJ
Endpoint Engineer SME
Responsibilities:- Planning and managing Windows operating System upgrades at an enterprise level.
- Utilize System Center Configuration Manager (SCCM) to configure and build task sequences for PC deployments and upgrades
- Deploying Viewfinity Privlege Management software that restricts user access control.
- Established correct Group policy using Active directory.
- Maintain authorized software
- Troubleshoot and resolve deployment, upgrades or installation issues.
Confidential, Princeton, NJ
Senior Support Analyst
Responsibilities:- Creating and deleting user accounts, managing passwords, setting login hours, assigning users to correct organizational units using Active Directory.
- Building and bundling the packaged applications, patches and updates using SCCM 7 to install on user base computers
- Migrating over 16,000 users to the new domains by using an HTML portal including passwords, mapped drives, group memberships, Public folders, Email and printers.
- Migrating over 4500 users using Forefront Identity Manager
- Migrating over 20,000 Workstations and laptops using Workstation Migration Tool including SID History.
- Complete migration of users that only have accounts and no assets using the Microsoft Bulk Migration tool.
- Solving all post migration issues such as missing DNS entries, access denied issues to mapped drives, offline cache files, Host intrusion, group policy, and corrupted WMI repository.
- Technical expertise in Remote access using the latest VPN technology such as, Cisco. Citrix and Juniper Networks
- Global Support for worldwide user community using MS Communicator (Lync) and Remote Desktop to remote control computers and correct outstanding migration issues.
Windows System Administrator
Confidential
Responsibilities:- Created the Master migration report that decides the Migration timeline by departments.
- Ran Pre - flight checks prior to migration on upcoming groups.
- Identified public folders and shared mailboxes prior to migration so they can migrate with associated users and departments.
- Ran ExMerge to extract data from first Exchange server to secondary Exchange server (BPOS)
- Removed Users from the BES and added them to the BAS using the Blackberry Web Console.
- Prior to migration had to data harvest and create PST files for users critical data using Robo-Copy
- Ran reports to check the status of Microsoft exchange store groups to see them shrinking
- Direct and daily contact with the MOSSUP team to resolve Outlook and Blackberry issues
Confidential, New Jersey
Systems Analyst
Responsibilities:- Provide technical assistance of current software and operating systems, service packs, patches and updates.
- Assist in the Planning and implementation of remote software deployment to clients computers via SCCM
- Lead technician in Migration from Exchange 2000 to Exchange 2003 server
- Strong understanding and execution in Active Directory and Microsoft Exchange 2003 and 2007 for a client base of 1700 users maintaining 99% uptime.
- Integration lead for installing hardware devices in HP & Dell Servers, Cisco 4700 series routers throughout North America.
- Lead technologist in BlackBerry Enterprise Server, MS Active Synch, Desktop and Application support lead for a large multi-site environment with 1700+ user base.
- Successfully installed Nagios Network Monitoring tools.
- Adept in systems security, user management and threat protection using the latest industry standard tools, Symantec eVault Antivirus, Trend Micro and Vipre
- Enterprise backup and recovery for local servers and key remote company-wide servers using QLogic SAN