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Endpoint Engineer Sme Resume

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Trenton, NJ

TECHNICAL SKILLS:

  • Active Directory
  • Microsoft Exchange
  • Microsoft Server 2008
  • Viewfinity
  • SCCM
  • Microsoft Lync/Communicator
  • VPN Security
  • UMT/WET
  • Virtualization
  • DNS
  • ExMerge
  • WSUS

PROFESSIONAL EXPERIENCE:

Confidential, Trenton, NJ

Endpoint Engineer SME

Responsibilities:
  • Planning and managing Windows operating System upgrades at an enterprise level.
  • Utilize System Center Configuration Manager (SCCM) to configure and build task sequences for PC deployments and upgrades
  • Deploying Viewfinity Privlege Management software that restricts user access control.
  • Established correct Group policy using Active directory.
  • Maintain authorized software
  • Troubleshoot and resolve deployment, upgrades or installation issues.

Confidential, Princeton, NJ

Senior Support Analyst

Responsibilities:
  • Creating and deleting user accounts, managing passwords, setting login hours, assigning users to correct organizational units using Active Directory.
  • Building and bundling the packaged applications, patches and updates using SCCM 7 to install on user base computers
  • Migrating over 16,000 users to the new domains by using an HTML portal including passwords, mapped drives, group memberships, Public folders, Email and printers.
  • Migrating over 4500 users using Forefront Identity Manager
  • Migrating over 20,000 Workstations and laptops using Workstation Migration Tool including SID History.
  • Complete migration of users that only have accounts and no assets using the Microsoft Bulk Migration tool.
  • Solving all post migration issues such as missing DNS entries, access denied issues to mapped drives, offline cache files, Host intrusion, group policy, and corrupted WMI repository.
  • Technical expertise in Remote access using the latest VPN technology such as, Cisco. Citrix and Juniper Networks
  • Global Support for worldwide user community using MS Communicator (Lync) and Remote Desktop to remote control computers and correct outstanding migration issues.

Windows System Administrator

Confidential

Responsibilities:
  • Created the Master migration report that decides the Migration timeline by departments.
  • Ran Pre - flight checks prior to migration on upcoming groups.
  • Identified public folders and shared mailboxes prior to migration so they can migrate with associated users and departments.
  • Ran ExMerge to extract data from first Exchange server to secondary Exchange server (BPOS)
  • Removed Users from the BES and added them to the BAS using the Blackberry Web Console.
  • Prior to migration had to data harvest and create PST files for users critical data using Robo-Copy
  • Ran reports to check the status of Microsoft exchange store groups to see them shrinking
  • Direct and daily contact with the MOSSUP team to resolve Outlook and Blackberry issues

Confidential, New Jersey

Systems Analyst

Responsibilities:
  • Provide technical assistance of current software and operating systems, service packs, patches and updates.
  • Assist in the Planning and implementation of remote software deployment to clients computers via SCCM
  • Lead technician in Migration from Exchange 2000 to Exchange 2003 server
  • Strong understanding and execution in Active Directory and Microsoft Exchange 2003 and 2007 for a client base of 1700 users maintaining 99% uptime.
  • Integration lead for installing hardware devices in HP & Dell Servers, Cisco 4700 series routers throughout North America.
  • Lead technologist in BlackBerry Enterprise Server, MS Active Synch, Desktop and Application support lead for a large multi-site environment with 1700+ user base.
  • Successfully installed Nagios Network Monitoring tools.
  • Adept in systems security, user management and threat protection using the latest industry standard tools, Symantec eVault Antivirus, Trend Micro and Vipre
  • Enterprise backup and recovery for local servers and key remote company-wide servers using QLogic SAN

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