IT Specialist / System Admin Resume

SUMMARY

Over 22 year’s experience in information systems as a Computer Technician, System Administrator, Network Manager, and Information System Security Officer. Manages over 800 computer systems at more than 30 different locations. Knowledge and experience implementing the Department of Defense Security Programs.

TECHNICAL SKILLS

Network Managers Security
VMware Vsphere
TrackIT 9 Administrator
MCTS Vista
Symantec Ghost Enterprise
Novell Netware
Hands - On Windows XP
UNIX

PROFESSIONAL EXPERIENCE

Confidential

IT Specialist / System Admin

Applies a wide variety of applications, operating systems, protocols, and equipment, as well use methods and practices to troubleshoot, recover, adjust, modify, improve and secure IT systems
Install new releases of the operating system (Windows XP, Vista, 7, and 8, Windows Server 2003, 2008, and 2012, and Unix/Linux) and software applications for clients and servers as well as updates and patches to the operating system and software applications
Clone Windows servers and client workstations using Symantec Ghost
Maintain master images of Windows Server and client workstation
Using systems diagnostic tools, fault identification techniques, and problem solving methods, runs tests to verify operability and functionality of all directorate systems, servers, Redundant Array of Independent Disks (RAID), networking equipment to include network interface cards, DSL equipment, modems, cabling, hubs, repeaters, Cisco Firewall, Routers, and Switches
Perform file maintenance and scheduled system backups
Carry out routine maintenance, upgrade, and support of computer systems, servers, networking equipment and Information Assurance Vulnerable Assessment (IAVA) resolution to minimize in customer’s ability to carry out critical business activities
Isolates causes of system problem between hardware, system software, interconnectivity, and applications programs
Resolves equipment and software compatibility issues and resolves questions concerning telecommunications protocols; modems, front-end processor/controller, and other interface problems
Receive and configure PC’s and peripheral hardware, install PC applications, utilities, drivers, patches, and service packs
Respond to help desk request from users
Install and configure Public Key Infrastructure (PKI)
Install and configure encryption on client workstations
Provide training, consultation and technical support services to command, co-workers, contractors and users on subjects as local area networking, wide area networking, operating system architecture and capabilities, commercial off-the shelf (COTS) software, corporate application software, system utility capabilities, standards and procedures, configuration management, performance management, and capacity planning
Serve as the Information Assurance Security Officer (IASO) and Information Management Officer (IMO)
Develops and implements system security plans, policies and preventive maintenance schedules
Develops and interprets IT related DOD, US Army, Fort Bragg, and industry standard policies, standards and guidelines including ISO 27000, ISO 27001, ISO 27002, PCI, NIST, and HIPPA
Ensure compliance with established Information Assurance Vulnerability Management (IAVM) programs, corporate and enterprise-wide anti-virus programs, user and administrative account management, auditing, and other on-device technical security controls utilizing a variety of assessment and mitigation tools, hardware appliances, software programs, processes, and strategies
Manage and conduct risk and vulnerability assessments of planned and installed Information Systems to identify vulnerabilities, risks, and potential needs
Develop and test the disaster recovery plan
Plans and manages projects. Prepares and presents reports and briefings to the technical staff and managers
Oversees warranty and vendor repair of all software and hardware in the directorate
Served as the Automated Data-Processing Equipment Coordinator (Computer Technology Officeer), Information System Security Officer, Physical Security NCO, and Security Manager.
Developed and published the Civil Affairs Division’s Information System Security SOP.
Developed the model Information System Security Officer book for Directorate of Training and Doctrine
Managing and enforcing DOD Information Assurance rules, regulations, policies, and procedures.
Maintain knowledge of industry security standards including DOD regulations, policies, and procedures.
Ensuring log files and audits are conducted, reviewed, and maintained for all information systems.
Review and evaluate the effects on security of system changes, including interfaces with other ISs and document all changes.
Ensure that all ISs within their area of responsibility are certified, accredited and reaccredited.
will maintain current software licenses and ensure security related documentation is current and accessible to properly authorized individuals.

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