System Administrator Resume
CAREER OBJECTIVES:
To secure a management, technical or sales position within a dynamic organization that can benefit from the diversity of the technical and business skil s I have acquired in my years of diverse IT experience. The last 19 years I have been mainly been employed as a consultant working with the financial services, automotive, manufacturing, education, government, healthcare, chemical, banking and defense contracting industries. My wide base of experience provides me with the ability to look at chal enges that may arise from different angles and reach a balanced solution at takes into account not only the technical requirements, but the underlying business objectives. The company I am looking for needs to value innovation, dedication and is focused on implementing process improvements that enhance organizational and overal business performance.
SKILLS SUMMARY:Software:
- VMWare 5.0 and 5.1 studying for VCP certification,
- EMC VMax Unisphere, Avamar and RecoverPoint
- MS Exchange through 2010
- WebSense
- Scripting using Powershel, and numerous Unix and Linux shel s
- Lotus Domino/Notes versions R4 through R8.5.1, including SameTime, Quickplace, Quickr and Blackberry Enterprise Server integration including the areas of architecture, administration, specifications, documentation, application development and support.
- Extensive experience with the instal ation, training and maintenance of OpenSource applications including OpenOffice, Open Workbench, Gimp, Audicity and many others.
- Twenty five + years experience with a wide variety of Microsoft products including Windows and al versions of Word, Excel, PowerPoint, Project, Access and Visio.
- Past administration and development experience with Revelation, Dbase, FoxPro and SQL database environments and a working knowledge Oracle through version 9i.
- Wel versed in writing business process, workflow and application documentation and enduser training materials.
- Experienced with Network monitoring and firewal products including Ethreal, Checkpoint, Watchguard, and Cisco.
- Twelve years experience in website design and specification using a variety of software tools including XML and PHP.
Hardware:
- Twenty five plus years experience in al aspects of Server and Desktop instal ation, configuration, administration, repair and support. Server platforms include Del, Gateway, Hewlett Packard, and IBM
- EMC VMAX and, VNX storage products and Avamar Backup solutions.
- Experienced with a wide variety of networking hardware and firewal products including instal ation, configuration, administration and support.
- Instal ation of networking hardware including hubs, switches, routers, patch panels, cabling, cable races and cabinets Cisco UCS server products.
Operating Systems:
- Extensive System Configuration, Administration, Instal ation and EndUser Support experience in MS
- Windows V3.11 through Windows 7, MS Server NT through 2012.
- Numerous Unix and Linux distributions including SUSE, SCO, HPUX, Redhat and Ubuntu Linux,
- MSDOS and Novel NetWare on a wide array of hardware platforms.
- Experienced in Pick and Revelation administration and development.
- Over 15 years experience in administration and support on UNIX based systems.
- Comprehensive knowledge of the Internet, Intranets and the TCP/IP protocol.
PROFESSIONAL EXPERIENCE:
Confidential
System Administrator
Responsibilities:
- Responsible for backup systems hardware, tape maintenance, and system backups using NetBackup with SpectraLogic tape libraries.
- Support of Qnomy scheduling application and associated servers.
- Support Eaglesoft Dental Office appointment application and associated servers.
- End user support dealing with a number of systems related issues.
Confidential
Sales Associate - Paint
Responsibilities:- Responsible for al retail activities in the paint department, including paint and accessory sales, consulting with customers regarding their project, stocking shelves, department maintenance, and general duties.
Confidential
IT Manager/Systems Administrator
Responsibilities:- Responsible for al providing support of al internal IT systems, EDI with SPS Commerce, FTP and al company websites. These system were al virtualized using VMWare 5.1 running on HP servers.
- This was a temporary position to cover the regular IT manager’s vacation.
- Maintained system backups using Veem.
- Was able to hit the ground running with only one week of working with the IT Manager, and took over al functions while he was on two vacations over a 5 week period.
Confidential
Systems Administrator
Responsibilities:- Responsible for al day to day administration tasks of server and storage infrastructure. This infrastructure consists of multiple Cisco UCS enclosures running VMWare Esx 5.0 and ESXi 5.1 to support 130+ virtual servers and 140+ virtual desktops using VMView 5.2. Server O/S including RHEL, CentOS, Debian, and MS Windows 20032012.
- Managed EMC Symettrix VMAX10K Enterprise Storage system with 1PB of tiered storage to support growing data storage needs.
- Implemented patch schedule to assure that al servers are updated to required levels on a monthly basis.
- Captured previously undocumented information and created service catalog detailing the configurations, software requirements, stop and start procedures, stakeholder information, maintenance windows and other important operational parameters for al company servers
- Automated a number of routine administration and reporting tasks through the development and implementation of PowerShel scripts.
Confidential
Lotus Domino/Notes Application Developer
Responsibilities:- Responsible for developing and supporting internal custom applications for a number of departments within the corporation. These included cost management, corporate recognition, compliance, accounting and numerous others within the company.
- Provided development support for existing custom and vendor applications.
Confidential
Enterprise Server Migration Consultant
Responsibilities:- Managed and provided direction, development, training and testing services for migration of al custom Lotus Notes applications from the parent company to unit being spun off.
- Headed update project team who were tasked with bringing al Lotus Notes/Domino products and applications up to current releases. This was necessitated by Amcor’s hardware lease ending, and al systems where virturalized on VmWare with ful failover capabilities on al systems which included 4 Lotus Notes mail, 3 application, QuickPlace, SameTime, and BlackBerry Enterprise servers.
- Managed project to integrate new users from newly acquired multinational company into Amcor’s mail and application environment.
Confidential
Lead Lotus Notes Migration and Testing Consultant/Developer
Responsibilities:- Provided direction, development, training and testing services for migration of al custom Lotus Notes applications from parent company to unit being spun off.
- Developed action plan to minimize disruption to user community during the migration process.
Confidential
Lease End Consultant
Responsibilities:- Responsible for assisting client replace and return workstation and other equipment coming off lease.
- This included wiping existing data and returning the machine to “as received” condition.
Confidential
Administration Migration Consultant
Responsibilities:- Developed server migration plan for 1200+ user Lotus Notes implementation from obsolete server to Del PowerEdge 2850.
- Created detailed software upgrade path from v8.0 to v8.5.
- Compiled and analyzed hardware and software performance statistics for current infrastructure to provide a benchmark for assessing new system performance against and determining whether or not the new server configuration would adequately handle current and forecast future demands.
- Created complete set of procedures and associated documentation for Proof of concept,
- Preswitchover, Switchover, Testing and Rol back tasks. Al documentation for the entire project was validated in a test environment that mirrored the production environment.
- Provided both onsite and remote migration assistance during al phases of the project.
Confidential
Administration and Development
Responsibilities:- Lead Administrator responsible for al aspects of the Notes, Domino and QuickPlace infrastructures.
- Maintenance developer for al internal work flows responsible for enhancements and fixes
- Currently developing phased decommission plan for Lotus environment
Confidential
Lead Testing Consultant
Responsibilities:- Worked with application stakeholders to develop comprehensive test plan that included use cases and a complete risk assessment for al custom work flows.
- Oversaw application testing and created remediation plans when problems where identified.
Confidential
LDAP Consultant Developer
Responsibilities:- Worked with DuPont team to architect, code and deploy Quickr templates including modifications to the look & feel, functionality and security of the product.
- Troubleshooting issues related to LDAP DuPont's existing infrastructure for authentication of users to Lotus Quickr and Websphere.
Confidential
Network/Lotus Domino Administrator
Responsibilities:- Implemented upgrade of domain control er from Windows NT 4.0 to Windows 2000 server implemented Active Directory with no user downtime.
- Consolidated server tasks on to a IBM Blade center which al owed 3 obsolete servers to be decommissioned.
Confidential
Lotus Domino Developer
Responsibilities:- Developed, tested and deployed enhancements to internal Vehicle Scheduling system and Purchase Order systems on Lotus Notes v7.0.
Confidential
Lotus Domino Developer
- Enhancing and updating existing Domino applications used by in the Code Compliance department to manage day to day operations within the department. These include Rental Registration, Housing Code Letters, Taxpayer Information.
- Responsible for making improvements in user interface and application usability.
Confidential
Lead Consultant
Responsibilities:- Lead consultant for development, distribution and implementation of corrective actions for handling.
- 2007 DST messaging and scheduling changes for 87,000 users in AE's worldwide operations.
- Responsible for communicating requirements for a successful implementation to al levels of the rganization and in arriving at a consensus as to al owable user impact.
- Provided IBM support personal with documentation to implement any corrective actions required after system patches were applied.
Confidential
Lead Consultant Divisional Divestiture
Responsibilities:- Developed and implemented of a plan to split SPX/Contech's Lotus Notes/Domino infrastructure into two separate entities as the result of the sale of the SPX division. This included creating new address books, splitting quality information and numerous other databases across the two new environments.
- Instal ed and configured New Domino Servers to replace functionality of existing systems.
- Instal ed and configured BlackBerry Enterprise servers
Confidential
Lotus Domino Developer
Responsibilities:- Architected, coded, documented and implemented Domino based Invoice Accounting subsystem to streamline interface between dissimilar accounting systems in the US and Japan.
- Created business process work flow documentation and use cases for existing manual Purchase Order process.
- Designed, developed, documented and implemented Domino based Purchase Order system.
- Created Export routines to move existing historical data into new, redesigned file cabinet databases.
Confidential
Network Administrator
Responsibilities:- Designed, developed and implemented new methodology for backing up internal network servers to network attached storage to improve data availability.
- Day to day Windows network administration Included recovering passwords, creating procedures, schedules and reporting
- Reviewed system data backup needs and added mission critical applications to daily backup schedules.
Confidential
Network Administrator
Responsibilities:- Assisted in developing operational plans to transition network administration tasks after former administrator was fired
- Included recovering passwords, creating procedures, schedules and reporting.
- Reviewed system data backup needs and added mission critical applications to daily backup schedules.
- Duties included maintaining Exchange, Configuration of workstations, setting up printers at remote locations, administering Remote Desktop Connections.
At University of Michigan
Lotus Notes Administrator/Developer
Responsibilities:- Lead for Lotus Domino and Notes administration tasks for Course Tools Classic, (CTC), online learning systems with 30,000+ users
- Build, configured, documented and deployed 3 new servers into the CTC environment that replaced existing legacy hardware and greatly increased total system capacity
- Windows 2000 Administration, including instal ing, configuring and testing to assure that systems where to standard, and that al required patch where applied
- Automated routine tasks to eliminate need to manual y perform weekly, biweekly and monthly file transfers, usage reports and other manual processes
- Developed and documented upgrade project and testing plans for upgrading to Domino R6.5.1
Confidential
Lotus Notes Administrator/Developer
Responsibilities:- Handled daytoday Lotus Domino and Notes administration and development tasks for systems supporting 1000+ users in 3 states
- Developed business process flow for automated RFQ system to streamline the interactions between
- Sales and Marketing and Engineering staffs, then handled design, project management and coding responsibilities for the project
- Implemented both HTTP and Notes Client based Internet access to mail and other databases within the organization
- Responsibilities included routine system maintenance on Windows 2000 based servers
- Developed, designed and coded Test Request, IT Help Desk and Electronic Lab build systems.
Confidential
HP UNIX System Engineer
Responsibilities:- Responsible for design, build, configuration, instal ation and administration of an al new HP hardware infrastructure, consisting of 10 primary servers with ful redundancy and a SAN with a maximum storage capacity of 23 terabytes of data, to replace the existing IBM mainframes based system.
- Servers were part of a $12 mil ion project that provided a new Client/Server based system for handling al aspects of Delta’s business.
- Used Rational tools as a framework for al phases of the project.
- Responsible for writing comprehensive hardware documentation, that included build and maintenance procedures for the entire HPUX infrastructure
Confidential
HP UNIX Administrator
Responsibilities:- Handled al system administration tasks for systems servicing 2000+ users in 6 states. Systems consist of four T520’s and one K Class, al running HPUX 10.10 or 10.20.
- Wrote Y2K testing procedures for Hardware, OS and Applications running on al HPUX systems
- Responsible for developing programs and scripts to al ow HP IT/Operations to monitor applications and processes on 5 HP 9000 Unix systems. Systems are used for Treasury Reporting, Instal ment loans, Marketing systems and application development.
- HP Measureware and Perfview to provide system metrics that al ows a comprehensive view of system performance and prevent system downtime
Confidential
Electronic Messaging Administration/Consultant
Responsibilities:- Lead threemember team that was responsible for the day to day administration and support of 2200.
- General Dynamics's employees at headquarters and eight remote locations around the world, using Lotus Notes and CC:Mail.
- Automated and secured Internet and internal electronic communication corporate wide.
- Responsible for developing and automating routine maintenance procedures and the reporting of system performance metrics, which lead to a 20% improvement in system availability and improved customer satisfaction.
Confidential
Project Manager
Responsibilities:- Managed sixmember team that implemented an Internet World Wide Web site for the ICSC. The Web site provides membership services and information to the more than 32,000 members of this international organization.
- Project included converting many of the ICSC’s print publications to HTML format for access on the
- Web and linking the Web site with their inhouse databases to provide meeting registrations and uptodate member information
- Designed, implemented and provided project management of a quality assurance program for the ICSC’s new custom accounting software
Confidential
LAN Administrator
Responsibilities:- Designed network replacing existing 175 user 10Base2 Ethernet with 10BaseT to handle 300 users using Synoptics hubs and equipment.
- Implemented a Data Management plan to eliminate duplication of mission critical data, assuring that everyone in the organization had access to correct, uptodate information.
- Designed and implemented plan to convert al application software from a mix of DOS based applications to a consolidated Windows environment using MS Office Pro as the main platform, eliminating time consuming data translation between packages.
- Authored training materials to help users migrate for WordPerfect, Lotus and Harvard Graphics to MS Office Professional.
- Instal ed cc:Mail at the main office in Livonia and at manufacturing plants in Windsor, Ontario and St.
Confidential
Integration Consultant/Systems Engineer
Responsibilities:- Provided consultation and programming services to Cerner Megasource clinical information system clients related to connectivity of Cerner products with foreign vendor systems using TCP/IP, LU6.2 and Asynchronous connections Engineered and developed new interfaces to perform data exchange services on systems ranging from PC based systems to IBM mainframes.
- Worked on team that had input on developing HL7 interface standard for medical data exchange.
- Provide consultation services to Megasource clinical information system clients related to IBM AIX, SCO Unix and Novel NetWare system administration, instal ation, upgrades and other network integration related issues.
- Serve as a technical resource for internal company personnel on difficult client operating system support problems.
Confidential
Client Services Project Analyst
Responsibilities:
- Created multimedia sales presentation as part of an ongoing product study of multimedia software andhardware and the use of these products in developing interactive training, marketing and support materials Evaluated e mail, NetWare administration, unattended backup and Personal Information Management products for in house use.
- Client Support Manager During my tenure as supervisor, I expanded the department to provide our clients with an excel ent level of technical support, which lead to the company winning the Shared Data Research Award of Excel ence three years in a row.
- The award is based on client satisfaction surveys and Megasource won the award in a period of explosive growth where the client base expanded from 45 systems in.