Systems Administrator Resume

Systems Administrator

Highly talented and accomplished systems administrator with over seven years of senior administrator experience in the information technology field.
Introduced new IT solutions and infrastructure to enhance operation performance for their customers and users while maintaining a high level of customer satisfaction.
Proven ability to analyze and resolve complex network and system issue effectively.
Excellent strategic ability to research, design and implement network or system services that meets their specific needs.
Motivated team player paired with communication skills to lead and collaborate with employees, peers, and other individuals at all levels.

Areas of Expertise

Technical Skills

Selected Highlights

Orchestrated the design and implementation of a Juniper router upgrades along with Juniper Secure Appliance upgrades; in turn provided improved network reliability, remote access, and granular management of network access with 100% success.
Deployed Windows 2008 R2 Hyper-V eliminating the need for 10 physical servers, reducing power, maintenance, and management costs by over $20,000 per year.
Designed and implemented an entire network redesign using Spanning-Tree Protocol, and network aggression, which provided a more robust network availability, speed, reduced downtime, this upgrade improved performance by 70 percent.
Spearheaded the configuration, monitoring, and maintenance Solarwinds Orion Suite, which includes Network Performance Monitor, NetFlow Traffic Analyzer, and Application Performance Monitor. This implementation allows faster response times to network congestion issues, monitor network servers, services, and assets, in turn allows for faster response to services and possible issues before they become an issue.
Ability to execute remote support and administration for network/server issue resolution with 100% success.

Professional History

2007-Present Aerosim Technologies
Systems Administrator

Forest administration of 20+ servers, network administration, and technical support of 70+ PC’s. Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational problems. Responsible for IT Network and Systems Management and Support.
Upgraded network infrastructure with Juniper SRX and SA devices.
Redesigned network implementing HP switches using STP and network aggregation to optimize network performance.
Implemented Hyper-V, Solarwinds, Project 2003 to 2007 migration, Symantec Endpoint migration, AD FS and Office 365 integration, Lync 2010 Deployment, migration from Symantec Ghost to Windows Deployment Services, Windows 2003 to Windows 2008 Domain Migration, Exchange 2003 to 2007 migration, SharePoint migration.

2005-Present Confidential
Sr. Network & Systems Consultant

Provided network and systems design implementations, remote support, system and service migrations.
Designed and managed several Windows 2003 to Windows 2008 Server migrations pertaining to Standard forest migrations and SBS migrations.
Exchange 2007 to 2010 Server migrations.
Infrastructure design and support.
Resolution of complex issues for clients systems and services.
Several product migrations to clients with 100% success

2002-2005 Confidential
Systems Administration Consultant

Local and remote support for forest server migrations, network upgrades, and end users.
Troubleshoot and resolved complex service issues, and provided risk analysis recommendation to clients.

2003-2005 Confidential
Sr. Customer Service Representative and Trainer

Provided customer service information to clients concerning their benefits through use of several systems.
Training of new customer service representatives, in a competitive and demanding work environment.
Assisted clients with help insurance information in accordance with HIPPA regulations with excellent performance rating.
Trained new customer service representatives.
Resolved escalated client issues and concerns with excellent customer service.

Education & Training
Bachelor of Science (BS) in Information Technology
Confidential College