Desktop Tech/Network Engineer Resume Washington, DC - Hire IT People

TECHNICAL SKILLS

Experience with Windows NT/2003 Server, MS Exchange 5.5/2003, Windows XP/2000Professional, Windows NT 4.0, Windows 98, Windows NT 3.51, MS - DOS, and Wang VS
Experience with Microsoft, Cisco, TCP/IP and DHCP Protocols
Worked with Microsoft and Adobe products.
Can fix and use Dell, HP, Compaq systems, HP, Canon, Epson, and Xerox printers and scanners, and Cisco routers and switches

PROFESSIONAL EXPERIENCE

Confidential

Desktop Tech/Network Engineer, Washington, DC

Upgraded the entire Confidential network from windows XP to windows 7
Responsible for keeping all printers, faxes, and computers up and running correctly
Made repairs as needed to all hardware experiencing functioning issues
Corrected and fixed all software issues experienced by Confidential employees through remote as well as desk side assistance
Responsible for day to day functioning of the Confidential database providing passwords and creating employee accounts

Confidential

Computer Tech 2/Tech Supervisor, Washington, DC

Systems Administrator for the agency’s Server A.S 400 app. (Microsoft 2003 Server).
Personally responsible for all IT (Hardware/Software) support for over 2000 users at the Headquarters and remote sites within the agency.
Proficient knowledge in Microsoft Office Suite XP/2003, and all of the agency’s third party and other vendor software.
Work with personnel to oversee special projects as assigned until completion.
To provide leadership, guidance and instruction to team members
Part of the interview process (evaluating resumes and conducting interviews) for potential candidates for employment.

Confidential

Tech Support software and hardware, Washington, DC