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Unified Communications Expert Resume

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EXECUTIVE SUMMARY:

Highly skilled engineer with experience of deploying enterprise routing/switching and unified communications projects based on Cisco Solutions. Possess 10+ years of expertise in IP networks and 8 years in Cisco Voice. CCIE R&S, CCIE Voice. Seeking a challenging Cisco Voice/Network Engineer position.

KEY SKILLS:

Cisco Unified Communications:

  • Call Control: Unified Communications Manager (CallManager) starting from version 3.x to 9.x, CUCME (CallManager Express), SRST
  • Contact Center: Unified Contact Center Express starting from version 4.x to 9.x, have basic Unified Contact Center Enterprise knowledge
  • Voice Mail: Unity, Unity Connection, Unity Express
  • Infrastructure: Server platforms on MCS and UCS series, VMWare ESXi, Voice Gateways of all series, Gatekeeper, CUBE
  • Applications: Presence Server, 3rd party products for call recording

Cisco Routing and Switching:

  • Router series starting from 1700, 2600, 3600 up to the current 1900, 2900, 3900
  • Switches series of 2900, 3500, 3700, 4500, 6500
  • Deep knowledge of Cisco IOS including QoS, BGP, EIGRP and OSPF

Cisco Wireless:

  • 5500 series wireless controllers and Aironet series access points

EMPLOYMENT HISTORY:

Confidential

Unified Communications Expert

Responsibilities:

  • Responsibilities: Complex Enterprise Unified Communications and Routing/Switching projects based on Cisco solutions. Full cycle of project deploying: presales, design, installation and commissioning.

Confidential

Telecommunications Inspector

Responsibilities:
  • Responsibilities: Installation, troubleshooting and support of local voice projects for the following subsystems: CUCM, CUCCX, Unity Voice Mail, Voice Gateways.

Confidential, Russia

Senior Network Engineer

Responsibilities:
  • Responsibilities: Installation, troubleshooting and support of Enterprise Voice and Routing&Switching projects based on Cisco solutions. Cisco Instructor experience at the local training center.

Confidential

Network Engineer

Responsibilities:
  • Responsibilities: Installation, troubleshooting and support of LAN, WAN and Voice projects based on Cisco solutions.

Confidential

Systems Administrator

Responsibilities:
  • Responsibilities: Network administration of several branches based on MS WinNT/2000, MS Exchange, Citrix terminal services, CheckPoint firewalls and Veritas backup.

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