IT EXPERIENCE:

10+ Years Windows/Linux System Administrator/IT Professional

• Windows all versions from 3.1 - 8/Windows Server 2003/2008
• Windows Active directory/SQL server/.NET/mono
• Cisco router/firewall configuration and maintenance
• RHCE Linux multiple versions as well as VMware/virtualbox experience
• Experienced system installation, setup, configuration management, disaster recovery and replication
• Experienced scripter, python, bash, perl, ruby
• Datacenter setup and maintenance
• SAN/Cloud storage experience
• System administration including but not limited to: user setup, sys monitoring, sys upgrade, firewall administration, and network security
• Software testing center design and implementation
• Computer based training design, analysis and evaluation/SCORM

WORK EXPERIENCE;

Confidential

IT Network Administrator, Electronic Field Engineer

• Skilled airborne sensor operator, qualified in all aspects of operating the L3 MX-20 HD camera system and STARLITE systems
• Electronic Field Engineer, duties include operations maintenance and repair of electrical, electronic, computer network, fiber optics, mechanical system, hydraulics, pneumatics, avionics, and ground control and support equipment associated with PTDS UAS.
• IT Lead directly responsible for setup and maintenance of:
• One system remote video terminal (OSRVT)
• Cisco routers and Firewall
• Fiber Optic networking and media conversion including Flashlink
• Win 7 Win XP Win server UNIX operations
• BIYN DVR
• L3 MX-20 HD Camera system
• RADAR sensors
• General Atomics CLAW UAV workstation
• UTAMS Acoustic sensor system
• Joint Services workstation JSWS
• Weather data tracking and sensors
• Conduct on-site formal/informal technical training on all aspects of PTDS UAS operations and maintenance
• Shift Lead, supervised 8 Field Engineers in all aspects of operations, maintenance and repair of PTDS 74k Aerostat Balloon in support of US Army mission in Afghanistan
• Flight Director/ Launch and Recovery Supervisor, responsible of monitoring all aerostat system and weather conditions to make fly/no fly decisions
• Qualified on all necessary troubleshooting and test equipment to support Aerostat operations to include: multimeter, oscilloscope, voltage generator, OTDR, fiber splicer, video signal generator, fiber signal generator and receiver, and soldering /2M equipment.

Confidential

Manager Training Analysis and Evaluation

• Managed department of dual-qualified performance analysts and quality assurance (QA) courseware evaluators
• Integral to development teams to perform needs assessment and course design and development
• Managed developmental course-ware testing; first look, second look and biennial evaluations
• Reviewed engineering data/technical information to ensure accuracy of product
• Tested course with both subject matter experts and inexperienced technicians
• Validated course technical accuracy with assistance of SMEs
• Ensured proper training level function with inexperienced personnel
• Managed library of 83 interactive products valued at $5,400,000
• Scheduled/managed biennial course-ware review
• Acted on customer reported discrepancies
• Performed quality assurance on contracted technical documentation
• Managed verification of technical accuracy through outside SMEs
• Verified grammatical accuracy per USAF Tongue and Quill requirements etc
• Evaluated quality of products in development
• Ensured ISD model compliance during development
• Developed and implemented courseware usability testing
• Implemented software testing station to mirror field-level equipment
• Introduced spiral development process
• Sought out new ideas and processes to improve products and reduce timelines

Confidential

Flightline Operations Director Human Resources Manager

• Attended Air Mobility Command Production Supervision school
• Led Flightline operations for transient C-5, C-17, C-141, C-130, KC-10, KC-135 and civilian aircraft
• Performed all flightline operations, including refuel, defuel, oxygen and nitrogen servicing etc.
• Managed all aspects of newcomer training and orientation
• Responsible for personnel evaluations

Confidential

Manager Training Development and Implementation

• Managed curriculum development for 6,000+ aircraft maintenance technicians
• Developed multiple courses for specific maintenance needs i.e Hangar operation, maintenance intro etc
• Both stand-up instruction and handouts
• Authored training documentation for all courses created
• Created and managed training management database
• Tracked 20+ courses for 6000+ personnel
• Alleviated excess/overdue training
• Managed Instructional Systems Development team
• Ensured all courses utilized USAF ISD model
• Established/implemented C-130 engine run operation test analysis process
• Validated tests required for hazardous engine run operations
• Removed/rewrote 30% of testing products
• Briefed senior leadership on training needs and process'
• Lead stand-up instructor in maintenance complex
• Interviewed and trained all new instructional personnel
• Performed quality assurance of other instructors

Confidential

Technician Aircraft Maintenance

• Determined schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment and skill of personnel.
• Monitored employees' work levels and reviewed work performance.
• Monitored tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions.
• Investigated accidents and injuries, and prepare reports of findings.
• Compiled operational and personnel records, such as time and production records, inventory data, repair and maintenance statistics, and test results.
• Developed, implemented, and evaluated maintenance policies and procedures.
• Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.
• Conducted or arranged for worker training in safety, repair, and maintenance techniques, operational procedures, or equipment use.
• Removed, Installed Inspected and modified components
• Evaluated work of others
• Analyzed malfunctions
• Liaison with foreign personnel on aircraft maintenance
• Mobility monitor
• Safety NCO
• Facility Manager
• Equipment custodian
• Designed and built fuel valve test stand
• Repaired damaged electrical harnesses
• Read and interpreted maintenance manuals, service bulletins, and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged components.
• Inspected completed work to certify that maintenance meets standards and that aircraft are ready for operation.
• Maintained repair logs, documenting all preventive and corrective aircraft maintenance.
• Conducted routine and special inspections as required by regulations.
• Examined and inspected aircraft components, including landing gear, hydraulic systems, and deicers to locate cracks, breaks, leaks, or other problems.
• Inspected airframes for wear or other defects.
• Maintained, repaired, and rebuilt aircraft structures, functional components, and parts such as wings and fuselage, rigging, hydraulic units, oxygen systems, fuel systems, electrical systems, gaskets, and seals.
• Measured the tension of control cables.
• Replaced or repaired worn, defective, or damaged components, using hand tools, gauges, and testing equipment.
• Measured parts for wear, using precision instruments.
• Performed maintenance USAF aircraft
• CTK Monitor
• Equipment Monitor
• Utilized fuel sealants
• CTK (Tool) Monitor
• Perform Aircraft forms documentation
• Performed and evaluated TCTOs
• Performed Operational Checks