TECHNICAL SKILLS:

• IBM AIX Unix - AIX OS 5 - 7
• Windows Server
• Windows 8/7/XP/98/95
• Exchange 5.5, 2000, 2007
• SQL 7.0, SQL 2000
• Microsoft Office Prof.
• Veritas NetBackup 4.5
• IBM Tivoli Storage Versions 5, 6
• Client/Access 400
• Novell NetWare (GroupWise
• Linux
• IBM
• PC
• Network
• ALPHA
• P series 5,6,7
• Dell Power Servers
• Cisco
• VAXES
• HP
• Nortel
• Compaq Servers
• Network

PROFESSIONAL EXPERIENCE:

Confidential

Network/System Administrator

Responsibilities:

• Documents
• Exchange client/email
• Network storage printers.
• Responsible for performing user hardware/software support on desktops and network devices.
• Scheduled Windows and Virus auto updates to keep the enterprise network secure from any virus problems.
• Performed onsite installation of Windows severs.
• building email and network accounts users
• network monitoring
• troubleshooting for problems
• Responsible for installing software, (Microsoft Windows XP Professional, PC workstations.
• Installed and maintained network printers on enterprise level network for clients.
• Configured installed and maintain Joomla website (version 1.5) for non-profit youth organization.

Confidential

AIX Administrator

• Configured enterprise servers.
• Supported the MIS/BUI application for the AIX system.
• Performed onsite maintenance of IBM AIX P7 series server / Windows7 desktop workstation.
• System Administrator for AIX / 2007 Exchange server and Windows 2008 server system.
• Setup network devices, printers and IBM TSM backup.
• Responsible for updating documentation for the enterprise network, Configure Host Interfaces for uploading and down loading files to and from other servers.
• Network monitoring, troubleshooting and provide level 3 support to the customers.
• Responsible for the day-to-day operation of the IT group and performance of two additional resources within the department.
• Monitored all remote sited in 9 counties in the McComb, Mississippi area.

Confidential, Dublin, OH

AIX Administrator /System Engineer

• Directly responsible for supporting large AIX systems, develop maintenance procedures, proposals, plans, and guidelines for system configuration, deployment, and support.
• Provided technical solutions and guidance for internal customers and team members in all aspects of AIX configurations and assist internal team members in resolving operations issues.
• Maintained extensive working knowledge of the various IBM hardware.
• Installed, configured, and supported AIX UNIX servers, apply patches, and software and hardware upgrades.
• Served as AIX system administrator to install users account for Confidential health care systems.
• Supported the MIS/BUI application including project management for new customer installs of Health Care Systems.

Configured enterprise servers including;

• Adding groups, user’s accounts for AIX, Windows servers (Active Directory, Group Policy and Exchange admin and Exchange Server and clients).
• Extensive experience performing onsite installation of IBM AIX p series / Windows7 workstation.
• Knowledgeable of LPAR & VIOS deployment and management. I have install 4 IBM AIX system using LPARs and VIOs.
• Installed and configured shell script crons for TSM data backups, SQL Backups.
• Setup network devices, printers and IBM TSM backup for the AIX Unix and SCO utilizing NetBackup.
• Updated documentation for the enterprise network, Configure Host Interfaces for down loading files from other servers.
• Network monitoring, troubleshooting and provide level 3 support to the customers.
• Served as System Administrator for specified clients that did not have an active IT department.
• Utilized Salesforce.com for tracking all customer cases and history.

Confidential, Springfield, OH

System Engineer

• Responsible for planning, coordinating, and performing user support and hardware/software support on VOIP phone system, computer systems, and network devices.
• Extensive knowledge of VOIP phone systems.
• Performed department administrative support functions, as well as supporting the development and implementation of policies, procedures, and special projects.
• Scheduled Windows and Virus auto updates to keep the enterprise network secure from any virus problems.

Confidential, Springfield, OH

Senior Technician

• Responsible for planning, coordinating, and performing user support and hardware/software support on VOIP phone system, computer systems, and network devices.
• Extensive knowledge of VOIP phone systems.
• Performed department administrative support functions, as well as supporting the development and implementation of policies, procedures, and special projects.
• Scheduled Windows and Virus auto updates to keep the enterprise network secure from any virus problems.
• Performed onsite installation of Windows NT/2000/2003 Severs and .Net, Microsoft and Novell NetWare clients on campus.

Confidential, Dayton, OH

Applications Engineer

• Responsible for building and configuring enterprise servers, network user accounts for Windows NT and 2000 servers (with and without Active Directory) for enterprise security system.
• Performed onsite installation of Windows NT/2000 servers and workstation at client's site.
• Installed and configured SQL, SQL Backups, DNS, RAS, DHCP as well as Internet Explorer client software. Configured Frontier Software to secure customers site.
• Directly responsible for network user accounts, setup devices, alarms, printers and badges using SQL views to display the badge user's information.
• Updated documentation for enterprise network.
• Network monitoring, troubleshooting and provide level 3 support to the customers.

Software Support/Configuration Engineer

Software Specialist

• Duties included building and configuring enterprise servers, network user accounts for Windows NT and 2000 servers.
• Performed onsite installation of Windows 2000/NT servers and workstations at airports and train stations.
• Network monitoring, troubleshooting and provided level 2 support for the WFI (Windows Flight Information Server) customer.
• Installed WFI Client PC workstations and network print servers. Also installed and configured WFI SQL Server, WFI client software.
• Updated documentation for the WFI enterprise network. Installed and configured WFI Server using IIS, SQL, DNS, DHCP, WINS, RAS, I.E. and WFI client software.
• System consisted of 10 to 100 workstations, Primary and backup servers, Host Interfaces to other server, multi-monitor PC displays, LCD and LED signs.
• Veritas NetBackup was used to support the server and clients on the airport network.

Confidential, Ohio

Network Administrator

• Administrator for the U.S. Air Force at Wright-Patterson Air Force Base of a Command Center with over 150 users.
• Duties included building email and network accounts users, network monitoring, troubleshooting for problems for users, tuning of the enterprise network and building enterprise servers of all types, mail server (Exchange Server and clients) and network Firewall for Internet protection.
• Updated documentation for the enterprise network. Installed desktop workstations and network printers for clients.

Confidential -Western Ohio

NETWORK ADMINISTRATOR

• Duties were to build a communications platform for the enterprise network from the plan stage, design, installation and implementation of the new network segment.
• Network monitoring, troubleshooting for problems and tuning of the enterprise network.
• Building enterprise servers of all types, IBM Wireless, Mail server and network Firewall for Internet protection.
• Updated documentation for the enterprise network. Installed newly ordered network drops for PC workstations and network printers for clients.
• Over 25 individual Token Ring and Ethernet networks collapsing to communications closets that are joined together by fiber backbone (ATM) linked to 4 high performance network switches.
• Routers, Smarthubs, WAN, and Remote Access Servers (RAS).

Confidential, Dayton, Ohio

FIELD SERVICE ENGINEER

• Responsible for systems checkout, answering user questions (helpdesk) and logging service calls.
• System monitoring such as monitoring print queues, terminal server, printer and network traffic.
• Kept the user operating. I was responsible for preventive maintenance and installation of PC, VAXES and ALPHA workstations. Performed network configurations and installations along with troubleshooting and repair.

Confidential, Dayton, Ohio

FIELD SERVICE ENGINEER IV

• Responsible for preventive maintenance, remedial repair, engineering changes, systems planning, site layout, and installation of System, PC, PDP11, VAXES, and VAXclusters, ALPHA as well.
• Performed network configurations and installations along with troubleshooting and repair.
• Assisted the Sales group on proposing and configuring systems for the commercial group and government account representative.