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Blackberry Administrator/telecom Operator Resume

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Latham, NY

CAREER SUMMARY:

  • U.S. Army veteran with Communication and operations experience. 
  • Demonstrated the ability to work independently and in team oriented projects. 
  • Demonstrated abilities in identifying and solving problems, directing and leading signal operation/mission. 
  • Positive leadership that focus on team work, clear communication, identifying goals - objectives that result in accomplishing deadlines in support of critical missions. 
  • Granted Secret clearance in 2010. High drive to obtain and maintain a successful and professional environment. Familiarity with various military communication applications and equipment.
  • Proficient in wide array of computer programs and technologies, including Microsoft Word, Excel, and Power Point. Also skilled in networking including switches and router configuration, fiber cables, CAT 5 and 6 cables, and maintaining connectivity.

PROFESSIONAL EXPERIENCE:

Blackberry Administrator/Telecom Operator

Confidential, Latham, NY

Responsibilities:

  • Supporting over 500 Blackberry users.
  • Install updates, software, and input devices into BES servers. Responsible for Syncing emails/contact list of user.
  • Responsible for issuing new devices and exchanging old.
  • Performing trouble shooting issues with hardware/software or any issue the device may be having.
  • File management for the devices and the users.

Force Protection Specialist

Confidential, Latham, NY

Responsibilities:
  • Performed Homeland Security missions at Confidential (DMNA) Headquarters.
  • Signed out and was responsible for maintenance of equipment worth over $3000.00.
  • Performed 40 roaming patrols per week in order to support JTFES mission to maintain a safe and secure facility.
  • Was responsible for proper force protection to include but not limited checking ID for authorized access to DMNA facility, vehicle searches, and denying access to unauthorized personnel.

System Administrator

Confidential

Responsibilities:
  • Managed existing user accounts supporting over 1,000 NATO users.
  • Assisted over 10 new units with creating/moving user accounts, Exchange boxes in Active Directory and Exchange Servers.
  • Basic troubleshooting at Helpdesk level for over 1,500 workstations and laptops including creating computers in Active Directory, putting MAC addresses into DHCP Filter, making reservations for stationary equipment and assigning static IP addresses.
  • Added over 200 Cisco VOIP Phones through Call Manager Express.
  • Troubleshoot 5 network encryption devices (TACLANE).
  • Created Ethernet cables for computers and switches and ran lines.
  • Configure routers and switches, establish and take off port-security for device movement.
  • Ran over 2500 FT of Fiber Optics cable to establish communication with another FOB (Forward Operating Base) and to make redundant links around current FOB.

Assistant Manager

Confidential, East Greenbush, NY

Responsibilities:

  • Was responsible for daily task, training and accountability for 10 technicians.
  • Operated and maintained equipment over $15-20,000.
  • Was responsible for subordinates meeting the company quota by close of business everyday.
  • Performed maintenance on 80-100 vehicles per day to include fluid changes, brakes, tune ups, tire rotations and NYS Inspections.
  • Was responsible for a $4 Million facility and its daily maintenance.

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