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Technical Project Leader Resume

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Greater Atlanta, AreA

OBJECTIVE:

  • Seasoned IT leader with extensive experience in a variety of service delivery roles. I have a diverse set of interests, skills and experiences that have fostered success in wide range of roles and responsibilities

OVERVIEW:

  • 5+ years experience managing high performance distributed delivery teams working in both the United States and overseas locations
  • 5+ years experience as a Senior IT planner producing numerous RFP, RFB and SOW documents as part of procurement of equipment, software and services.
  • 8+ years experience as an ITIL process owner for Incident and Problem Management functions.
  • 10 years experience as a technical resource supporting SAP, Oracle, DB2, MQ Series and Websphere in both standalone as well as high - availability UNIX environments

TECHNICAL SKILLS:

Operating systems:

  • HP-UX v11.x AIX 5,6,7 (4.3.3 familiarity) LPAR, DPAR, VIO Concepts Familiarity with Red Hat Linux
  • HP-UX MC/Serviceguard, IBM HACMP multimode clusters
  • IBM Tivoli Storage Manager (TSM)
  • HP Storage Area Networking
  • Hands-on experience with current server hardware technologies
  • HP/IBM best practices in large-scale environments
  • IBM NIM/HMC management
  • HP ILO Remote Console management
  • Patching, tuning, LVM Filesystem, Account Management
  • Performance tuning, troubleshooting
  • Kernel parameter tuning
  • HP IGNITE/IBM MKSYSB creation, Disaster Recovery Operating System Restoration
  • HP Security tools to include the following:
  • ArcSight (security information and event management) Fortify (application security) Atalla (payments and data security) Voltage (data-centric encryption and tokenization
  • Firmware/Microcode management
  • Understanding of Secure Shell (SSH) and Network File System (NFS)
  • Fault Tolerance Design and Single Point of Failure design/elimination
  • Business Continuity and Disaster Recovery
  • Incident Management, Project Management, Problem Management, Change Management
  • Multiple Project Management
  • Identify, automate, scripting of repeatable processes
  • Strong System Troubleshooting Skills
  • sh/ksh programming
  • Strong Independent/Telecommuting worker skills
  • Ability to communicate effectively and collaborate to all levels of the IT organization and correctly identify the needs of customers
  • Team member management
  • Team member mentoring
  • Microsoft Office (Word, Excel) use in writing documentation, work instructions, other required office documents.

WORK EXPERIENCE:

UNIX Technical Project Leader

 Confidential, Greater Atlanta

Responsibilites:

  • In addition to overall project management, I also performed the following tasks
  • Maintain HP - Superdome/PA-RISC/HP-Integrity/IBM Midrange Servers
  • Address Red Hat Linux, HP-UX (MC/Serviceguard) and IBM, AIX (HACMP) External SAN Storage and Backup issues (HP Omniback/Data Protector, IBM Tivoli Storage Manager) and coordinate activities with multiple teams of Level 3, 2 and 1 specialists both in the United States as well as Offshore.
  • Coordinate technical resources for project planning and implementation
  • Identify and mitigate operational and project risks
  • Serve as Configuration Manager, responsible for maintaining accurate documentation for the UNIX environment
  • Provide Level 4 Support for issues that cannot be resolved by support teams or for problems that involve multiple disciplines (Unix, Windows, Network, SAN, etc.)
  • Mentor Team Leads from our support groups to further develop technical and consulting skills
  • Manage Change Control and coordinate such with customer to minimize downtimes for required changes and systems upgrades
  • Provide systems architecture services for new and upgraded equipment for customer.
  • AIX/HP-UX SME Architect
  • Hewlett-Packard Enterprise (HPE)
  • Greater Atlanta Area
  • Manage and administer numerous IBM and HP-UX systems as an Level 3 systems engineer for several major corporations such as Coca-Cola, Ryder, TJX, United Technologies and Vale-Inco (Canada). in both in the United States as well as overseas outsourced to HP for administration.
  • Performed required changes and upgrades as well as coordinated with Level 2 and 1 personnel overseas providing after-hours/weekend support and delegated appropriate tasks to offshore teams as required. Provided on-call 24/7/365 to customer.
  • Managed HP-UX support team (L-2, L-1) at offshore location for 24/7 Support
  • Was on-call continually 24/7/365 for Customer requirements and emergencies.
  • UNIX Systems Administrator

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