Technical Project Leader Resume
4.00/5 (Submit Your Rating)
Greater Atlanta, AreA
OBJECTIVE:
- Seasoned IT leader with extensive experience in a variety of service delivery roles. I have a diverse set of interests, skills and experiences that have fostered success in wide range of roles and responsibilities
OVERVIEW:
- 5+ years experience managing high performance distributed delivery teams working in both the United States and overseas locations
- 5+ years experience as a Senior IT planner producing numerous RFP, RFB and SOW documents as part of procurement of equipment, software and services.
- 8+ years experience as an ITIL process owner for Incident and Problem Management functions.
- 10 years experience as a technical resource supporting SAP, Oracle, DB2, MQ Series and Websphere in both standalone as well as high - availability UNIX environments
TECHNICAL SKILLS:
Operating systems:
- HP-UX v11.x AIX 5,6,7 (4.3.3 familiarity) LPAR, DPAR, VIO Concepts Familiarity with Red Hat Linux
- HP-UX MC/Serviceguard, IBM HACMP multimode clusters
- IBM Tivoli Storage Manager (TSM)
- HP Storage Area Networking
- Hands-on experience with current server hardware technologies
- HP/IBM best practices in large-scale environments
- IBM NIM/HMC management
- HP ILO Remote Console management
- Patching, tuning, LVM Filesystem, Account Management
- Performance tuning, troubleshooting
- Kernel parameter tuning
- HP IGNITE/IBM MKSYSB creation, Disaster Recovery Operating System Restoration
- HP Security tools to include the following:
- ArcSight (security information and event management) Fortify (application security) Atalla (payments and data security) Voltage (data-centric encryption and tokenization
- Firmware/Microcode management
- Understanding of Secure Shell (SSH) and Network File System (NFS)
- Fault Tolerance Design and Single Point of Failure design/elimination
- Business Continuity and Disaster Recovery
- Incident Management, Project Management, Problem Management, Change Management
- Multiple Project Management
- Identify, automate, scripting of repeatable processes
- Strong System Troubleshooting Skills
- sh/ksh programming
- Strong Independent/Telecommuting worker skills
- Ability to communicate effectively and collaborate to all levels of the IT organization and correctly identify the needs of customers
- Team member management
- Team member mentoring
- Microsoft Office (Word, Excel) use in writing documentation, work instructions, other required office documents.
WORK EXPERIENCE:
UNIX Technical Project Leader
Confidential, Greater Atlanta
Responsibilites:
- In addition to overall project management, I also performed the following tasks
- Maintain HP - Superdome/PA-RISC/HP-Integrity/IBM Midrange Servers
- Address Red Hat Linux, HP-UX (MC/Serviceguard) and IBM, AIX (HACMP) External SAN Storage and Backup issues (HP Omniback/Data Protector, IBM Tivoli Storage Manager) and coordinate activities with multiple teams of Level 3, 2 and 1 specialists both in the United States as well as Offshore.
- Coordinate technical resources for project planning and implementation
- Identify and mitigate operational and project risks
- Serve as Configuration Manager, responsible for maintaining accurate documentation for the UNIX environment
- Provide Level 4 Support for issues that cannot be resolved by support teams or for problems that involve multiple disciplines (Unix, Windows, Network, SAN, etc.)
- Mentor Team Leads from our support groups to further develop technical and consulting skills
- Manage Change Control and coordinate such with customer to minimize downtimes for required changes and systems upgrades
- Provide systems architecture services for new and upgraded equipment for customer.
- AIX/HP-UX SME Architect
- Hewlett-Packard Enterprise (HPE)
- Greater Atlanta Area
- Manage and administer numerous IBM and HP-UX systems as an Level 3 systems engineer for several major corporations such as Coca-Cola, Ryder, TJX, United Technologies and Vale-Inco (Canada). in both in the United States as well as overseas outsourced to HP for administration.
- Performed required changes and upgrades as well as coordinated with Level 2 and 1 personnel overseas providing after-hours/weekend support and delegated appropriate tasks to offshore teams as required. Provided on-call 24/7/365 to customer.
- Managed HP-UX support team (L-2, L-1) at offshore location for 24/7 Support
- Was on-call continually 24/7/365 for Customer requirements and emergencies.
- UNIX Systems Administrator
