OBJECTIVE

To advance my career in Information Technology using my extensive background in computer systems coordination, implementation, system administration, training, operations, troubleshooting, installation, setup, configuration, and maintenance.

WORK HISTORY

Principal Consultant

Confidential, CA

Responsibilities:

• Consultant to State Farm Insurance in the roll of Technical Analyst
• Liaison for State Farm with the vendor contracted for the development, testing and implementation of the Enterprise Server Release. The Release was chartered to regularly update all Linux servers within the enterprise. The updates consisted of OS, OS maintenance levels, security, databases, server base products and patches.

Responsibilities include:

• Release/Project Coordinator, planning and project scheduling (using Primavera) for implementations to all servers within the enterprise distributed server space
• Requirements gathering for each release
• System Administrator at a command line level for the Release and the Sponsoring area for the release. Writing and maintaining shell scripts relating to inventory or stamping of all Linux servers. Writing and maintaining Bash shell scripts for regular Release maintenance tasks
• Agile pre-release and release activities
• Defining and setting server scope for each release
• Review and acceptance of products into the release
• Development and testing of each release package
• Conduct command line level script reviews of submitted products installation scripts written in Bash and/or Perl and work with product owners to modify scripts which needed to be brought into scripting standards compliance
• Root cause analysis and resolution when errors or problems occurred after release was applied. This was for OS, Ethernet, configuration(s) and application errors or problems
• Provide input on development of the release
• Monitors the work being performed by the vendor to ensure quality and budgetary compliance
• Monitors release defects for resolution and adherence to Service Level Agreements
• Creation of release communications relating to products and server scope
• Provide input for Server Type Owner Acceptance Testing signoffs for final production readiness and subsequent implementation
• Change Advisory Team core team member
• HP Service Manager Change Coordinator for Change Management procedures within the server environments.
• HP Service Manager Problem Analyst
• Server Types and Server Type Ownership Steward
• Preparation of procedural and training manuals.
• MC and presenter at Server Type Owner forums and expo
• Participate in post implementation reviews, lessons learned sessions and Retrospectives

Senior Consultant

Confidential

Responsibilities:

• Consultant to State Farm Insurance in the roll of Implementation Coordinator. Team Lead of 11 Technical Analysts and 6 Organizational Support Specialists. My team is responsible for the implementation of the Enterprise Server Release to an enterprise consisting of 1700+ Unix, HPUX and AIX, servers in both test and production environments and 17,000+ agency servers in production environment, plus 6,000+ non-agency servers.
• Change Coordinator for Change Management procedures with the server environments.
• Preparation of procedural manuals.

Associate System Administrator

Confidential

Responsibilities:

• Command line System Administrator for HPUX, Sun Solaris and Windows environments.
• Command line level File systems maintenance and system security user permissions
• System maintenance to include both hardware, software, network and file systems issues
• Writing Bash, ksh and Perl shell scripts to handle normal repetitive and specialized functions
• Enterprise file transmissions which include ftp, sftp, EDI, and Connect:Direct technologies. These were all done by writing and maintaining various shell scripts so as to automate several hundred transmissions per day.
• Research and implement new technologies
• Tape backup of systems and restorations of systems and files
• Batch scheduling
• Administration of Witness (voice and data recording system)
• Preparation of necessary system and procedures documentations.

Technology Specialist

Confidential

Responsibilities:

• Enterprise FTP Transmissions responsible for setting up shell scripting and processes for transferring files to and from clients across various platforms.
• Backup Unix System Administration.
• Operation of the HP-UX 10.20 and 11.0 platforms running on HP-9000 servers.
• 3rd shift Help Desk functions and problem resolutions in a 1500+ PC environment.
• Monitoring and troubleshooting of network TCP/IP ethernet connections.
• Unix file system backups and restorations and system administration backup.
• Processing of various customer jobs to ensure timely transmission of requested information.
• Monitoring and troubleshooting of Windows NT servers processing nightly reports transactions.
• Assist in the cutover from the previous mainframe system to the current HP-9000 system.
• Preparation of operator training manuals.
• Training of 3rd shift operators.

Computer Support Technician

Confidential

Responsibilities:

• Assist customers with the installation and setup of various printers and software allowing for the full utilization of the devices on various computer systems and network configurations.
• Assist customers with system trouble shooting and setup restorations.

System Administrator

Confidential

Responsibilities:

• Designed, installed and setup the business's first computer systems and network using Ethernet and TCP/IP connections. This included all servers and desktop workstations.
• Handled computer maintenance and trouble shooting including software installation and configuration, hardware upgrades and replacement
• Set up databases for contract carrier information and customer rate structures
• System data backup and restorations
• Design and implementation of various computer generated forms and worksheets
• Regular system maintenance.
• Training of employees on use of the system.

Confidential

Responsibilities:

Performed the duties associated with being co-owner of a business including:

• Payroll
• Taxes
• Sales
• Accounting
• Dealing with financial institutions to secure lines of credit and loans
• Correspondence with governmental agencies pertaining to licensing, rules and regulations
• Advertising
• Inventory
• Accounts Receivable
• Accounts Payable
• Insurances
• Freight Dispatching
• Negotiation of leases
• Purchasing.

COMPUTER SKILLS

• Platforms and Operating Systems Experience
• Redhat Enterprise Linux 3, 4, 5, 6 and 7
• HP - UX 10.20, 11.00 and 11.11
• Windows Server 2003, 2008
• AIX 5
• Mandrake Linux - 8.1, 9.0 and 9.1
• Specialized Linux Distributions IpCop, Smoothwall and Peanut, Caldera OpenLinux 2.2
• Sun Solaris
• FreeBSD
• MS-Dos
• Macintosh
• Windows NT 4.0, 2000, XP, 7
• Software Experience
• Service Manager 7 and 9.3
• HP Service Desk
• Lotus Notes
• Microsoft Outlook
• Microsoft Exchange
• Microsoft Office 97, 2000, XP, 2010
• AutoSys for Unix
• Omniback Backup for Unix
• Unikix Extended Batch Management
• VI Editor
• X Windows System
• Firefox
• Mozilla
• Internet Explorer
• Netscape Navigator

Hardware Experience

• HP - 9000
• IBM Mainframe
• Cisco Switches
• Dell servers and Workstations
• Compaq Servers and Workstations
• Network Cards, Hubs, and Cabling - In both Business and Home use
• Microtek and Brother Scanners
• Epson, NEC, Cannon, Panasonic, and Brother Printers
• Travan TR-1, Colorado, Summit and DDS, DDS2, DDS3, DLT and LTO tape Backup Systems
• Motherboard, CPU, Modems, Sound Cards, Network Cards etc.installations.
• Various Self Built Systems