SUMMARY:

• CCIE Certified Network Engineer with extensive experience in Information Technology Industry that includes Network Architecture, Network Support Engineering, and Windows System/Server Administration.
• For over10 years Consultant responsible for leading and directing information - technology operations across broad disciplines, including hardware, software, development, testing, production support, project management, database technologies, customer satisfaction, vendor relationships, strategic planning, staff development, promoting change and improvement, and technology implementation.
• Over 10 years of experience in Network Architecture, and deploying, managing, and maintaining VOIP, MPLS.
•  Deployed Voice over IP Solution for various customers, each with distinct requirements including but not limited to Cisco Communications Manager centralized cluster with remote sites running SRST functionality.
• Executed several implementations of Cisco Call Manager Express and Unity Express.
• Solid experience with UCCX, Call Manager, Jabber, CUCM, WebEx or similar Cisco technologies
• Solved/Engineered call routing, number translation, pickup groups, and call handler issues.
•  Designed, tested and implemented cost effective customized Voice solutions for clients including full and fractional ISDN-T1 circuits.
• Experience installing, configuring and troubleshooting the following Cisco security technologies: Cisco ISE, IPS/SourceFire, ASA, CSM, VPN, ACS, FTD, ACI, Trustsec, StealthWatch
• Focused on the development and implementation of client’s Cisco Identity Services Engine (ISE) Remediation and Integration with wired, wireless and virtual private network (VPN).
• By implementing security policies for all devices seeking network access, client will create an environment that limits potential damage from emerging security threats and risks.
• Cisco ISE will give client a powerful, identity based methodology for preventing unauthorized access and improving network resiliency.
• At a high level, the four areas are:
•  Publicly Accessible Ethernet Jack Inventory
•  Deployment of new ISE Environment
•  Wired/Wireless Security Policy Development and Integration with ISE
• Wireless Adaptive IPS Deployment and Integration with Splunk
•  installation, configuration, and testing of the wireless network
• infrastructure. Below are specific tasks:
•  Configure AAA and RADIUS attributes on WLCs to point to ISE

TECHNICAL SKILLS:

Network: Cisco UCS 5108 (Chassis) & M200/M230 (Blades), Cisco 6248 (Fabric Interconnect) Dell Servers and PowerEdge blades, IBM Servers and BladeCenters, Client Servers, BladeSystems and Proliant servers, Client Procurve switches, Cisco Nexus 1000v virtual switches, Cisco 6500 series, Nexus 5k/7k/9K. Zero/Thin client solutions such as Wyse, Cisco, Teradici and Panologic.

Security:  ISS IPS Site Protector, ISS Proventia, Cisco PIX, VPN, Cisco ASA, Juniper, NetScreen/CheckPoint/Fortinet/Fortigate Firewalls AirDefense Mobile/Enterprise Wireless IPS (layer2). Nessus, Backtrack, Metasploit and multiple other security and pen testing utilities, 1K-7K, CSS/ACE/GSS,, VSS,MPLS

Networking:  TCP/IP and OSI Networking Models, Routing, IP Addressing, WAN Technologies, Access Control Lists (ACL), VoIP, IIS, DNS, DHCP, ADS, RAID, NIS. GUI/Front End Visual basic 6.0, Excel VBA Macro, Asp Professional Runner. GUI/Back End MS SQL Server, MS Access.

SQL Server, Visual Studio. Network Security: Vpn-1/Firewall-1, Advanced Black Ice firewall.

Platforms:  Microsoft Windows Server NT / 2000 / 2003 / 2008 / 2012 (R2), Windows XP-8.1; Active Directory, Exchange 2003-2010, IIS, SQL 2000-2012 (R2). Various Linux flavors including, SUSE, CentOS, Red Hat, Ubuntu. Bigfix / IBM Tivoli Endpoint Manager,IBM Qradar.

Virtualization/Cloud:  VCE Vblock, NetApp FlexPod, VMware vSphere / ESX(i) 3x-5x, vSphere vCenter 3.x-5.x, VDI/VMware View/Horizon Infrastructure, shield, Converter, VMware cloud Director, VMware SRM, cops, Hypericin, fabric, NSX (SDN), villi, VMware ThinApp, vMA, Xen Server, Microsoft Virtual Server (Hyper-V).

Storage:  NetApp FAS / Filers, NetApp VSC/SMVI, EMC VNX5700/VNXe/Unisphere/Powerpath, IBM V7000, DS4300, hardware and software RAID, FC, FCoE, iSCSI, CIFS, Client, NFS, CIFS, NAS and SAN clusters using Cisco MDS fabric switches, DCNM/Fabric Manager, QLogic, EMC Emulex HBA's.

Disaster Recovery/Backup:  NetApp DFM (Data Fabric Manager), SMVI (Snap Manager Virtual Infrastructure), VSC, Snap Mirror and Snap Vault. EMC VSI, Computer associates ARCserve BrightStor for Windows, Windows 2003 /2000 / XP backup and restore technologies, EMC Retrospect Backup, vRanger Pro, VCB, VMware VDR, Mimosa/Nearpoint, NetApp Snap Mirror and Snap Vault, Symantec BackupExec, Mozy Pro online backup, Tivoli and a variety of other backup/DR technologies, Data Center Virtualization, ACE, GSS, ANM, and WAAS.

Operating Systems:  Windows 9X/XP/7, Windows Server 2003, 2008, UNIX, Shell Scripting, UCCX - Scripting,Redhat Linux Enterprise Edition5. Knowledge of scripting languages (shell scripting, PERL, Rules files, regular expressions, JavaScript and/or Impact policy language 14+ years HTML 5 and Django/Python web application development

PROFESSIONAL EXPERIENCE:

 Confidential

Network Architect /Network Support Engineer

Responsibilities:

• Extensively worked on Application and Infrastructure layer KPIs on URLS(http get/post), WSDL call, Servers, Network, firewalls, Load-Balancer.
• Worked with multiple systems including Windows Server 2008 R2, Systems Administration Server Installation and Support, Active directory migration, Data Recovery Service and Data Backup, Spyware and Virus Removal, Network Service and Monitoring, Virus, Spyware, Malware Removal and Internet Security Solutions.
• Configuration, installation, upgrade migration, and implementation of Active Directory 2003 & 2008R2.
• Configuration, installation, and migrationof VMware virtualization
• Configuration, installation and upgrade TACACS.
• Integrated Cisco Contact Center express with Cisco Unified Communications Manager.
• Demonstrated thorough understanding of Voice Gateways (H323, MGCP), Protocols (H323, SIP, and MGCP), IP Contact Center technologies (ACD, IVR) and CTI application in providing solutions to customer.
• Integrated the Cisco Unified Wireless IP Phones (792X series) with Cisco Unified Communications Manager and Cisco Unified Communications Manager Express using IEEE 802.11 over a Cisco access point.
• Implemented Cisco Unified Communications Manager Applications like CUPS, IPMA, Extension mobility and Attendant console as per customer requirement.
• Configure the broadsoft call manager
• Configure broadsoft architecture design to meet client requirement.
• Configure Subscriber Level Configuration Parameters
• Enable SIP Authentication for a line
• Configure a Multipurpose Key for “eventlist BLF”.
• Configuration files be converted into a binary format, an extra step must be performed when using this feature
• Configured via web GUI as well as via the Configuration File through TFTP or HTTP.
• Hands on experience with Aruba wireless controllers, Aruba Airwave, and Aruba ClearPass
• Designing, installing, configuring, and troubleshooting of Aruba Wireless environment;
• Installation and Configuration of Kerberos, SPNs. Application utilization and integration with Kerberos.
• Provide technical support in the resolution of technical issues for IBM ISS NIPS solution
• Responsible for new IPS deployments, upgrade execution and IPS retirement.
• Provisioning, Monitoring and management of Firewall/Intrusion Detection / Prevention System using tools
• Experience with solarwinds setting up of custom views to web based monitoring.
• On-boarding of enterprise assets (servers, network, storage and backup) to solarwinds platform
• Configuration of threshold and monitoring parameters for proactive and predictive monitoring
• 15 Years of expertise on Cisco contact center and unified communications platforms
• 15 Years of experience in Contact Center functionality and Business imperative
• Strong knowledge in Cisco ICM scripting, including script monitoring

Confidential, Sunrise FL

Network Architect/Network Support Engineer

Responsibilities:

• Systems management, infrastructure and architectural design and integration and related components and applications
• Involved in conceptualizing, planning, designing and implementing complete and integrated information technology solutions
• IT systems management, infrastructure, architectural design, integration of related components and applications
• Configuration, Implementation, and upgrade of"Access Control" technologies.
• Configuration and installation of AD/DNS, IIS, Clustering, ISA
• Configuration and installation of Cloud-based service delivery
• Configuration, installation, and migration of Server Clustering
• Installation and “Continuous Integration” with Cruise Control (or Hudson, Jenkins, Anthill Pro)
• Experience with configuration and deployment of .NET container based applications
• Configuring and managing a continuous integration server (through Cruise Control)
• Windows OS principals and administration for XP and Windows 7, Server 2000 and 2008, including TCP/IP, DOS, registry, scripting, enrolments and GPO settings.
• QA VXML Scripting/Code
• Build dashboards through windows servers
• Act as a resource for on-going SQL planning and deployment
• Developed architects for the technology support resulting in more participation in planning and improved
• Managed escalations and sub-cases to ensure timely and high quality resolution of all issues.
• Developed and implemented strategies for providing facilitative support resulting in fewer incidents, increased availability, or accelerated deployments
• SCCM 2007 deployment and infrastructure knowledge including troubleshooting, design, and implementation experience.
• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Monitor performance and ensure system availability and reliability
• Monitor system resource utilization, trending, and capacity planning
• Provide Level-2/4 support and troubleshooting to resolve issues
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
• Select and implement security tools, policies, and procedures in conjunction with the company’s security team