Summary

17+ years of experience in the IT industry. Background ranges from engineering, escalation server support, administration and networking ranging from small to large scale complex enterprise environments.

Professional Skills Summary

• Exceptional presentation and customer relationship skills including strong written and verbal communication skills. Able to effectively communicate with senior management, third party vendors, technical staff, as well as non-technical end users.
• Excellent analytical skills. Able to absorb large volumes of technical data and develop concise solutions in addition to translating into non-technical terms.
• Extensive knowledge and experience proficiently handling complex mission critical projects under extreme time constraints.

Technical Certifications

• Certified Information Systems Security Professional (pending) (CISSP)
• Unix System Management and Administration (USCUMA)
• Microsoft Certified Systems Engineer(pending) (MCSE: 2003)
• Microsoft Certified Systems Administrator (MCSA: 2003)
• Microsoft Certified Professional (MCP)
• Cisco Certified Network Professional (pending) (CCNP)
• Certified WAN Specialist (CWS)
• Cisco Certified Network Associate (CCNA)
• Cisco Certified Entry Networking Technician (CCENT)

Technical Skills Summary

Connectivity & Hardware: Cisco 3500/4500, firewalls, routers, switches, wireless, T1, Ethernet, Fast Ethernet, Gigabit Ethernet, Fujitsu servers, Sparc servers, ADIC Tape backup NAS storage, IBM desktops , Fujitsu laptops, Linksys WAP'S, Netapps.
OS & Enterprise Apps: Windows NT/2000/2003/2008 Server, Exchange Server5.5/2003, Symantec Veritas, ISA firewall, Proxy Server, VM Ware, Terminal Server, SQL 2000/2005, Linux, Unix, IIS, Apache, Bash,Shell, C, Java, Perl.
Network Technologies: CDP, Frame-relay, PPP, Access Control List (ACL), Network Address Translation (NAT), Port Address Translation (PAT), Redistribution, OSPF Virtual links, GRE Tunnel, VLAN, VTP, HSRP, Ether Channel, STP, SVI, CEF, MPLS, Multicast, IPv6, IOS Security, Qos
Technologies: RAID, SCSI, UPS, Active Directory, DNS, WINS, DHCP, RIS, Remote Desktop.
Windows NT/2000/2003/XP/VISTA, Microsoft Offie Suite, Visio, Project, IE, Mozilla Firefox, Networked Scanners/Printers.

Confidential, Professional Contractor 2009-Present
Confidential, Software Engineer (SA) 2000-2009
Confidential, Senior Test Support Engineer (TE) 1981-2000

Education

Masters of Science Information Systems Security Management
Bachelors Computer Science

Confidential, Professional Contractor 2009-Present Sunnyvale, CA

• Member of a team of contractors responsible for providing end to end LAN/WAN solutions.
• Primary responsibilities include but not limited to design, implementation and troubleshooting of all LAN/WAN solutions offered by LAN/WAN Professional.
• Technologies handled include but not limited to routers, switches, firewalls, Enterprise servers, Windows 2000, Windows 2003, Exchange Server, Active Directory, DNS, DHCP, Group Policy, frame relay and much more.
• Additional responsibilities include remote support and administration of a server farm of 500+ servers and in house administration of a routing/switching infrastructure designed to support over 30,000 users.

Confidential, Software Engineer (SA) 2000-2009 Sunnyvale, CA

• Member of a team of network and server engineers responsible for enterprise server design, implementation, integration and troubleshooting and 1st/2nd level escalation support to various professional and corporate clients of Fujitsu America/Siemens.
• Primary responsibilities included but not limited to maintaining multiple servers and network infrastructures with Cisco routers and switches, consulting with users to determine needs and troubleshoot issues on the network and engineering data centers. Primary responsibilities included but not limited to administrating an Enterprise network server infrastructure with numerous routers and switches, supporting a fast-paced 24x7 enterprise environment 400 + users with mission critical back up systems.
• Technologies handled include but not limited to firewalls, UNIX/LINUX servers and clients, Windows 2000, 2003, NT, Exchange Server, Active Directory, DNS, DHCP, WINS, OSI, Web servers and much more.
• Additional responsibilities included installation and implementation of VMWare, Windows ,Unix, Linux development, for financial and engineering environments implementing network management, monitoring tools, and security implementations.
• Special projects included support and configuration of corporate Video Conference systems, misc enterprise server and storage implementations, support and implementation of internal and external network access for customer demos and benchmarking requirements.
• Project management tasks included relocation, upgrades and support of data center enterprise servers, storage and networks, as well as negotiation and purchasing of IT related services and solutions.
• Special projects included managing migrations as needed, converting network to high speed switching

Confidential, Senior Test Support Engineer (TE) 1981-2000 Sunnyvale, CA

• Responsibilities included implementation and testing of network and related activities with multiple corporate sites. Acting as liaison and advisor with Japan, Ireland, misc. vendors troubleshooting and resolving various technical issues to ensure optimal system performance.
• Additional projects included TCP/IP installation to existing test equipments for Oracle data base test result collections and analysis as well as SPARC UNIX network installations, configurations, and integration.